My Grandaughter and l went round the DFS Shop and picked out what we would like then the Salesperson, Richard, came and told me of the extras l could have with my order. We discussed the informatio... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We went into the Norwich store today, and were given a helping hand by Callie (if that’s how you spell it) she was sweet and attentive to our needs as a growing family with a baby on the way, so we ob... Se mere
Virksomheden har svaret
Nat was amazing from the start! Extremely welcoming and friendly, very informative We came in a couple of weeks ago and she helped loads we then came back today to order and luckily she was in st... Se mere
Virksomheden har svaret
After 9 years, we decided to purchase a new sofa. As we had bought our previous sofa from DFS that was the place to start. We were welcomed by Natalia who was super helpful in every way. We s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Salhouse Road, Unit 5, NR7 9AZ, Norwich, Storbritannien
- 0333 999 9764
4,9
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
13. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Chris was extremely welcoming
Chris was extremely welcoming, helpful and knowledgeable, in helping us choose the right sofa for our needs.
3. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Excellent customer service
Excellent customer service, good knowledge of products, item was just want we wanted
12. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello Paul,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great approach by Sam
Great approach by Sam, very friendly and kept coming back to us which was nice
12. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello Kelly,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great support and help from Simon and…
Great support and help from Simon and the rest of the team.
11. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Hello Lyn,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Just Excellent........
My wife and I called into DFS (Norwich) earlier today and was greeted with a very warm welcome by Chris, eventually we decided on what we needed and sat down to discuss our next steps and queries we had, all of which were answered and clarified by Chris, to the point that we placed an order there and then not overlooking Shaun who double checked our requirements.
Finally to say what a pleasurable experience as nothing was too much trouble and there was no pressure or hard selling, we were just left to decide at our own pace. Such a change to find this approach in our modern world!
11. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
STAFF MANNERS The staff were really polite and…
The staff were really polite and explained everything very well.
10. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Daniel was very polite and helpful I am…
Daniel was very polite and helpful I am looking forward to having my furniture.I haven’t met any of the staff as I did it over the phone and spoke to Daniel.
Thank you
3. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Chris @Norwich store was extremely…
Chris @Norwich store was extremely helpful in choosing and configuring the right furniture.
9. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello Sanjay,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Great Service
Apologies to the main guy who helped us today as we have forgotten your name but you were great. There was no hard sell we were allowed to look round with no pressure. The sofa we went in to look at wasn't what we wanted in the end, we were shown the resilience finishes that we wouldn't have ever considered and ended up buying the Braylan 2 & 3 seater sofa. The guys made sure we knew all the information. I would definitely recommend this store and order from there again and please say thank you to the guy who supported us through our search.
10. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
customer service was fantastic…
customer service was fantastic everything sorted no problems
10. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Megan was very helpful and…
Megan was very helpful and knowledgeable , made buying our sofa very easy .
10. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service as always
Fantastic customer service as always, no pushy sales person just listened to what we wanted and happy to help.
9. august 2026
Besvarelse fra DFS Furniture - Norwich
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Salesperson was very helpful
Salesperson was very helpful, listened and gave me exactly what I wnated.
7. august 2026
Besvarelse fra DFS Furniture - Norwich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service was superb from start to finish…
Service was superb from start to finish very informative and a decision made will definitely recommend to family and friends .
2. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Served by a very nice helpful man…
Served by a very nice helpful man Richard I think he’s name is and he made lovely coffee
9. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Great customer service
Nat from DFS Norwich explained all about the leather sofa and armchair in detail, what it was made of and how to look after it. We bought on interest free credit and she explained all of that clearly to us. Gave us an indication of delivery times too. We enjoyed the free latte too!
9. august 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.