Phil at DFS was really informative, friendly and helpful throughout our visit. We had previously been to another DFS store where we felt the experience was a bit pushy, so it was refreshing to deal wi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a wonderful experience at dfs today. The customer service was amazing. Dan was friendly, very informative, able to answer any questions I had and made the whole experience very relaxed and I lef... Se mere
Walked in to look at a specific sofa but that wasn’t in store. We did however find another on clearance which was exactly what we were looking for. Lovely staff and a great experience.
Virksomheden har svaret
Excellent, I had already seen the item on line, went to the store liked what I saw, sat on it picked the colour, legs and cushions, Callie had information to hand and was very efficient
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Salhouse Road, Unit 5, NR7 9AZ, Norwich, Storbritannien
- 0333 999 9764
4,9
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely attentive staff
Lovely attentive staff, shown a variety of products we were actually interested in. Store was clean and tidy. Lovely atmosphere.
30. maj 2026
I had a wonderful experience at dfs…
I had a wonderful experience at dfs today. The customer service was amazing. Dan was friendly, very informative, able to answer any questions I had and made the whole experience very relaxed and I left having purchased exactly what I wanted.
30. maj 2026
A credit to the company
Very friendly staff, extremely helpful,
Sam Wasn’t pushy and made us feel comfortable with our purchase. A credit to the company
30. maj 2026
Easy to talk yo and no pushy salesman
Easy to talk yo and no pushy salesman. Thanks Dan (with an A)
29. maj 2026
Excellent customer service in the…
Excellent customer service in the design Norwich store from Katie very pleased with our purchase
30. maj 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra DFS Furniture - Norwich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The gentleman was very knowledgeable…
The gentleman was very knowledgeable and not a pushy salesman
Thank you
29. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Customer service was excellent
Customer service was excellent, not pushy , a pleasure to deal with.Thankyou Megan
28. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Norwich store
Just been to Norwich store to purchase a sofa. Store very clean and tidy. Friendly sales staff we had the please of dealing with Megan. Great help thank you.
28. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Sam Pryse was Excellent and had plenty…
Sam Pryse was Excellent and had plenty of time for us, nothing wasn’t to much trouble, she went through every thing with us eg credit agreement, delivery charges to the Channel Islands, she went above and beyond of expectations, a credit to the company.
27. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Katie was extremely helpful and…
Katie was extremely helpful and explained everything in detail that we could understand.
Would thoroughly recommend the Norwich store
27. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Lovey lady great worker
27. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello Chris,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent
Excellent, I had already seen the item on line, went to the store liked what I saw, sat on it picked the colour, legs and cushions,
Callie had information to hand and was very efficient
26. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I received excellent service from from…
I received excellent service from from Katie in the Norwich branch from start to finish, she couldn't have been more helpful.
25. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello Kevin,
Thanks for your lovely feedback, we’re glad to hear Katie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent Service
Staff are not pushy at all..they come and check on you but give you time to think. No hard sell at all. Explained everything clearly with no jargon.
25. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello Sally,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely amazing experience from…
Absolutely amazing experience from start to finish whilst deciding which sofa I was going to choose. The quality of the furniture which I viewed exceeded my expectations — sturdy, stylish, and exactly as shown online. The sales team in particular Natalie was incredibly friendly and approachable,helpful, patient, and knowledgeable without being pushy.
Would highly recommend 👍
25. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Terracotta ryder sofa and chair …
Very friendly service and very well informed staff who helped us decide what we needed 100 percent would go there again ,thank you to the lady with the rusty colour hair for demonstrating the Ryder range
25. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
10/10 at Norwich DFS
Always great customer service at Norwich DFS. Very attentive and not a pushy sales approach. Bethany was great.
Has mega deals and fantastic and stylish sofa collections.
25. maj 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.