Wow this Shop is well laid out neat tidy and nice and bright , with a great choices of sofas and other furnishings 10/10 DFS . Chris the gentleman that took care of us was very warm and welcoming, fu... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Megan and Phil were very helpful in answering all our questions and helping us make our decision on our new sofa. Very friendly, made us feel comfortable and don’t try forcing the sale on you Over al... Se mere
Virksomheden har svaret
My Grandaughter and l went round the DFS Shop and picked out what we would like then the Salesperson, Richard, came and told me of the extras l could have with my order. We discussed the informatio... Se mere
Virksomheden har svaret
The DFS Norwich store has an excellent range of sofas and a very friendly and knowledgeable team. Callie was particularly helpful and answered all of our questions regarding a range of sofas. We ended... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Salhouse Road, Unit 5, NR7 9AZ, Norwich, Storbritannien
- 0333 999 9764
4,9
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Asked for sofas that would fit in a…
Asked for sofas that would fit in a specific area for our new home and we weren’t disappointed we were shown some different sofas and found the perfect one excellent service thank you
11. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Impressive Selection of Furniture
The showroom is bright and airy, with a very good selection of furniture available to view.
The salesperson who assisted us was very helpful and knowledgable about what we were buying and provided additional information.
3. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello Michael,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Very warm pleasant saylsman who…
Very warm pleasant saylsman who explained everything that is available to us and when we made our choice he talked us through it
10. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello Vicky,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
A stress free sofa purchase
I spent ages browsing sofas until I found the one I wanted. I then approached staff to sort out the purchase, which was super easy. The staff were friendly and pleasant throughout. I am looking forward to my sofa arriving in a few weeks time.
2. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello Linda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Nice friendly staff
9. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello Frances,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great friendly service looking forward…
Great friendly service looking forward to new sofa :)
1. juli 2026
Besvarelse fra DFS Furniture - Norwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Simon was very helpul and patient with…
Simon was very helpul and patient with us. Simon he guided us giving us multiple options to choose from.
Customer service is excellent throughout the store
8. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thanks for your lovely feedback, we’re glad to hear Simon met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Katie was so helpful and attentive. She knew the products inside out and provided all the details needed. She was very helpful by getting the tape measure out to show me against other sofas what the sizes were so I had a visual of what size I was purchasing when I was not sure about size and what would work best. She also provided alternatives and ways to make it work.
Katie was friendly and professional all the time. She answered all my questions in detail and took her time with me. Her customer service was excellent. I will return to DFS again as the service was impeccable. It was a 10/10 experience for customer service from Katie.Thank you Katie and DFS.
7. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello Sian,
We're really grateful you shared this amazing 5* review. We are glad to hear that Katie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great customer service Megan was very…
Great customer service Megan was very polite and helpful
7. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful attention
Friendly and helpful attention from Sam with great care taken to ensure that we got what we wanted.
7. juli 2026
Besvarelse fra DFS Furniture - Norwich
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff were very helpful …
The staff were very helpful they explained every thing and the whole process
7. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello Lee,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
DFS Norwich
DFS Norwich - great service. Explained everything. Can’t wait for delivery just wish it could be earlier
2. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
No pressure shop assistant
No pressure shop assistant, but very helpful and professional
6. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Simon was fantastic
Simon was fantastic, very professional and polite! It was great meeting him and a pleasure to have his knowledge and insight of the sofa I chose.
5. juli 2026
Besvarelse fra DFS Furniture - Norwich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Simon.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Norwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing
Had a great experience with Richard at DFS. Really helpful, knew his stuff, and made everything straightforward without any pressure. Proper easy to deal with and made the whole process smooth. Would definitely go back to him again.
5. juli 2026
Besvarelse fra DFS Furniture - Norwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service . Simon was brilliant. He was knowledgeable, personable and very helpful , without being pushy .
5. juli 2026
Besvarelse fra DFS Furniture - Norwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.