DFS Furniture - Llantrisant Anmeldelser 3.144

TrustScore 5 ud af 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Grant was very helpful while looking for a sofa that had low leg height and shallower depth on the seating, as my wife is short and finds it uncomfortable if her legs cannot touch the floor. We discus... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had an excellent experience at DFS thanks to Garry. From the moment I walked into the store, he was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing service and very helpful. We was so satisfied and impressed with the service and how helpful the employee who helped put our order through was. We had a great conversation about lego too and h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had the pleasure of dealing with McEnzie...he was very professional and knowledgeable...along with this he was very polite and patient . There was a very good variety of sofas on display ...howeve... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Møbeltilbehør
  3. Butik med udstyr til hjemmet
  4. Dagligstuemøbelbutik
  5. Sofabutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet af virksomheden


Kontaktoplysninger

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Storbritannien

  • 0333 999 9831

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Lewis was a great help

Lewis was a great help, very knowledgeable, polite and provided a pleasant experience in assisting me in buying my new sofa. Thank you.

30. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lewis.

Kind Regards,

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service and very helpful. We was so satisfied and impressed with the service and how helpful the employee who helped put our order through was. We had a great conversation about lego too and have zero faults

29. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

No pressure sales

It is very refreshing that to go into a store and just look around without any pressure, no sales jargon,The sales assistant was reassuring and understanding he took his time showing us around until we got exactly what we were looking for thankyou DFS

29. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Fantastic service

No hard sell from any of the staff - they welcomed me and told me where to find them if I needed them without any pressure. Really knowledgable and helpful and made it a real pleasure to purchase today. I can highly recommend Gary and DFS Llantrisant.

29. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello David,

Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent experience at DFS…

I had an excellent experience at DFS thanks to Garry. From the moment I walked into the store, he was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for, answered all my questions without any pressure, and helped me choose the perfect sofa for my home.

Garry's customer service was outstanding throughout the whole process. He was patient, attentive, and made what could have been a difficult decision feel easy and enjoyable. It's clear that he genuinely cares about helping customers find the right furniture rather than simply making a sale.

I'm absolutely delighted with my new sofa and grateful for Garry's advice and expertise. A real credit to DFS, and I wouldn't hesitate to recommend both him and the store to friends and family.

29. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello Michael,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Garry.

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Pleasant customer experience

Grant was very helpful while looking for a sofa that had low leg height and shallower depth on the seating, as my wife is short and finds it uncomfortable if her legs cannot touch the floor. We discussed comfort options and cushion depths, etc., and were shown a range of possible choices. His knowledge of the resilience and build quality was very useful. We were told about warranties and delivery charges so nothing was hidden. Overall, a pleasant experience.

28. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Good range of designs to choose from

Good range of designs to choose from. Well presented showroom. Friendly and helpful staff. Interest free options are great.

24. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

The salesman was friendly and…

The salesman was friendly and professional and had great knowledge about the products. I was even offered a coffee!

27. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello Nicola,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Dave was very helpful

Dave was very helpful, quickest transaction of his life lol!

27. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent customer service.

Friendly show room, polite and informative member of staff. Clearly went through everything with us to explain the options and ordering process. Great customer service from Lewis!

27. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello Phil,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Salesman very knowledgeable and patient…

Salesman very knowledgeable and patient and never pushy,A1

25. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Staff were great didn't really push or…

Staff were great didn't really push or jump on you soon as you walked in, wanted to add console so again wasn't pushed I had to ask, bit expensive but you get what you pay for in my experience added cover as had recliners and I have young children again was offered not pushed. Sofas range dramatically in price, basic sofas even the Amanda Holden range were pretty decent prices it's the extras that cost haha

25. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Lewis …

Lewis was extremely helpful snd patient whilst I changed my mind through the process. He explained everything thoroughly . Very happy
with the service

25. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

The no hassle and friendly approach…



The no hassle and friendly approach from the sale people but when needed advice was close by and very knowledgeable.

22. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bedømt til 1 ud af 5 stjerner

Staff not explaining terms and…

Staff not explaining terms and conditions clearly. No flexibility and no explanations from them. Very poor service and will be advising people not to purchase. Sales person very rude when speaking on the phone.

14. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

We are very sorry to hear that you felt the sales team did not advise you of the terms and conditions in store regarding changing and cancelling your order. We understand how disappointing this must be. For store orders, customers are required to sign paperwork that outlines the policies for cancelling and amending orders once they are in production. We will ensure your feedback is passed on to the relevant departments, and we sincerely apologise for any inconvenience this may have caused.

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Very pleased with from choosing what we…

Very pleased with from choosing what we wanted and the choice of colour David was so helpfull and explained to us with everything before buying our furniture

22. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Dave was excellent and very helpful

Dave was excellent and very helpful. Will definitely return in the future. Everyone was very friendly when you walk in.

22. maj 2026
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Five star staff

The staff from buying and aftercare have been amazing so lovely to deal with helpful kind friendly staff I had an issue with a power pack they did everything they could to help so nice and polite with me even when I called everyday they even delivered to my house themselves top service nice people to deal with thank you for your kindness!!!

21. maj 2026
Uopfordret anmeldelse
DFS Furniture - Llantrisant-logo

Besvarelse fra DFS Furniture - Llantrisant

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere