We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We called into DFS just to browse at sofas, not intending to purchase that day. We were approached by Rachel who was very friendly making us feel relaxed, she was knowledgeable about the product. She... Se mere
Virksomheden har svaret
Shell from the Gateshead branch was welcoming and helpful the second we stepped through the front door. Her helpfulness and expertise made the process so simple in us purchasing our dream sofa.
Virksomheden har svaret
Sales staff very helpful and no pressure or pushy tactics. A laid back experience which I prefer when buying something. I'm rubbish with people's names but the young lass that sorted us out was fanta... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
metro retail park metro retail park, NE11 9XS, Gateshead, Storbritannien
- 0333 999 9757
4,9
Fremragende
10 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Paul the salesman was very helpful…
Paul the salesman was very helpful explaining everything we asked eg delivery/ furniture care / cover . Was a very relaxing buying experience no pressure would highly recommend to anyone.
28. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello Craig,
We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Staff very pleasant and helpful
Staff very pleasant and helpful. I dealt with Pamela who was nice and did her job really well. Easy to talk to and explained everything well.
26. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pamela.
Kind Regards,
Jordan
DFS Customer Support
No problems and a great team from start…
No problems and a great team from start to finish
15. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Emma was very helpful and ordered our…
Emma was very helpful and ordered our furniture without any fuss. She was informative and took us through all options.
27. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emma.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service…
Mark provided our customer service today. He was excellent in answering all our queries. There was no pressure to buy and he was excellent with the kids. Mark explained all aspects of the sales process and everything was checked to avoid any inappropriate sales techniques.
Really good customer service by DFS. I’d definitely recommend them.
27. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mark met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful
Friendly and helpful
Good experience without feeling under pressure
27. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great selection and price and staff…
Great selection and price and staff (Juliet) were very friendly and great at going over price, dimensions etc
27. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We met Paul who did took his time to…
We met Paul who did took his time to take us through all available options. We are really satisfied with his level of customer service
26. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service, very helpful explaining all aspects of the sofa’s I purchased. I would thoroughly recommend your showrooms. A very pleasant experience without any hard sell.
26. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Gateshead
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff member was very helpful all the…
Staff member Mark at the Gateshead store was very helpful all the way through. He made us a cup of tea and explained the process in detail answering all of our queries. Would definately recommend.
25. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS should have l in the name for lewis
Lewis has demonstrated unparalleled excellence today, delivering truly phenomenal service that has left an indelible mark. As a stalwart and dedicated team member, he consistently showcases unwavering commitment, unbridled expertise, and an unrelenting passion for perfection, making him an invaluable asset to the team and a shining exemplar of exceptional professionalism. He was the tits
25. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Dave was helpful and informative
Dave was helpful and informative. Knew exactly which sofa to show us.
Recommend.
25. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Outstanding customer service
Professional, polite, knowledgeable. The DFS sales person, listened and created a package for us exactly to what we wanted and needed. Outstanding service.
24. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello Iris,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
What can be a difficult process was…
What can be a difficult process was eased with the help and guidance of Patrick. With his assistance we quickly found the furniture we were looking for. He explained all that was on offer, delivery, extended warranty, care of a leather suite etc. In all, a very pleasant experience. We were sorted within an hour. Thank you Patrick.
23. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
No hassle experience
No pushy sales person - happy to move seats around to help with visuals - very patient - did not pressure you to purchase extras.Good choice of sofas with mix and match choices
23. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Mark was recommended to us for guidance…
Mark was recommended to us for guidance on buying a sofa and was very helpful gave very good customer service .
23. juni 2026
Besvarelse fra DFS Furniture - Gateshead
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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