Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Se mere
Virksomheden har svaret
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Se mere
Virksomheden har svaret
Really happy with our experience - our lovely sales advisor Sian was so helpful. We figured out what we liked, went home and measured up and went back. Sian was very knowledgeable and helped us with t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Storbritannien
- 0333 999 9816
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well explained and was approachable.
Well explained and was approachable. Have lots of collections.
Soon we entered the show room, we were guided by the staff Kaylee, [Name not sure]she was amazing.
Each and every stages were well explained .
12. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good morning Binu,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sian - Exeter
Our sales assistant, Sian, was informative, knowledgeable and clearly passionate about helping others.
17. maj 2026
Besvarelse fra DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Sharn was extremely helpful and very…
Sharn was extremely helpful and very polite and professional. She made the whole process very simple. Highly recommended.
5. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good morning Jo,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service from Kirsty
Excellent customer service from knowledgeable staff great choice of sofas to pick from. The staff were helpful without being pushy.
17. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Exeter
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
exceptional customer service
15. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good afternoon Lynne,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great service with lots of options…
Great service with lots of options explained clearly to me.
Got exactly what I wanted.
Marcus did a great job.
16. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Exeter
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Exeter
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very positive experience …
Store assistant was helpful without being pushy, and very knowledgeable about styles, structure of the sofas and advised on whether sofas would fit through my door!
14. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Really good experience with helpful and knowledgeable staff
We liked that we were able to browse and sit on sofas and chairs without being pressured to buy, but were asked if we needed any help.
Sian, (hope that is the correct spelling), was a lovely, cheery, friendly lady who gave us time to decide on colours of the furniture we ordered. Gave us space to discuss the different colours and make a decision. The ordering system was easy and Sian checked with us each time she added an item to the order and explained the sofa care package etc. Great customer service, left feeling very positive and happy. Thank you Sian at Exeter store.
11. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Exeter
Good Afternoon,
We are so sorry to hear that it did take more time than expected. Thank you for your patience and sharing your review with others.
Kind regards,
Jordan
DFS Customer Care
Good choice of products and very…
Good choice of products and very helpful with good knowledge
11. maj 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Was an easy process
Was an easy process.
We dealt with Curtis who was really helpful and not pushy.
Excellent service
10. maj 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
New sofa purchase
We went in looking to buy a new sofa that day and sian was most welcoming and understood our needs . Very very helpful
10. maj 2026
Besvarelse fra DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great and efficient service
10. maj 2026
Besvarelse fra DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Nice and helpful staff
10. maj 2026
Besvarelse fra DFS Furniture - Exeter
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Really good salesman
Really good salesman. Not pushy, showed us loads of sofa beds and let us decide which was best for us.
9. maj 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from Matt in the…
Excellent service from Matt in the Exeter store. Very friendly and helpful.
9. maj 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.