Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Se mere
Virksomheden har svaret
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Se mere
Virksomheden har svaret
Really happy with our experience - our lovely sales advisor Sian was so helpful. We figured out what we liked, went home and measured up and went back. Sian was very knowledgeable and helped us with t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Storbritannien
- 0333 999 9816
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The perfect sofa
We were helped by Matt who was very friendly (and good with our manic 3 year old!) He was the perfect salesman who helped us choose the perfect sofa for our family, and he knows a few good jokes too!
Very happy with the level of service we received, and we are looking forward to having our new sofa delivered!
18. april 2026
Besvarelse fra DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Exeter
Good morning Ian,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Staff and service were fabulous
Staff and service were fabulous! Helped us straight away and discussed all our options, sizes, styles. Very happy. Look forward to our new sofa arriving!!!!
18. april 2026
Besvarelse fra DFS Furniture - Exeter
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Helpful and informative no pressure…
Helpful and informative no pressure applied just up front information and knowledge thank you
17. april 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Buying a sofa made relaxing and simple
Marcus made our experience easy, we told him what we wanted and how we wanted it and he pointed us in the right direction. Then he talked us through the material options and extras to get exactly what we were looking for. We never felt rushed or hassled like a lot of salesman are.
Thank you.
16. april 2026
Besvarelse fra DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff & knowledgeable I…
Very helpful staff & knowledgeable I look forward to receiving my purchase
16. april 2026
Besvarelse fra DFS Furniture - Exeter
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful!
Marcus was very friendly and helpful. We were given the space to walk around on our own, didn't feel pressured into buying anything. Originally we had planned to just look and get an idea of what kind of sofa we would want, but we found the perfect one - as well as a matching footstool and a coffee table! All the staff were great, good service and great products. We are very happy and are looking forward to our new sofa!
16. april 2026
Besvarelse fra DFS Furniture - Exeter
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Marcus met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales lady was very helpful and…
The sales lady was very helpful and knowledgeable,
She couldnt do enogh to help and put herself out to make it right for us
12. april 2026
Besvarelse fra DFS Furniture - Exeter
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very happy with overall experience
We went in the first time and was helped by Kelsey. She was very well informed about her products, very helpful re sizes of sofas and gave very sound advice. She was helpful but not pushy. We went home to do final checks and arranged to go back to buy two sofas on one of her working days. She is a credit to DFS. Knows her product and quickly gets to know her customers.
15. april 2026
Besvarelse fra DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service! Very helpful with understanding everything involved! Made the process so easy! The staff member that went through the process with us was absolute perfect
15. april 2026
Besvarelse fra DFS Furniture - Exeter
Good morning Kieran,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We were very pleased with Kelsie
We were very pleased with Kelsie, her advise and her helped enabled us to find what we wanted.
We are very happuy with her performance.
15. april 2026
Besvarelse fra DFS Furniture - Exeter
Good morning Mike,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchase experience
I was assisted by a very nice lady who was very professional, friendly, patient, and not at all pushy. She really is a credit to DFS. And the coffee is fabulous !!!!!
14. april 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer services
Excellent customer services, attentive and very helpful.
Friendly!
6. april 2026
Besvarelse fra DFS Furniture - Exeter
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
The whole experience of purchasing our…
The whole experience of purchasing our first ever new sofa was made all the better by the great customer service we received at the Exeter store!
13. april 2026
Besvarelse fra DFS Furniture - Exeter
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
A pleasant and professional service.
Curtis was polite friendly and respectful. He knows the products and guides when requested.
He was not at all pushy.
Very helpful.
A pleasant and professional service.
13. april 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Lovely people to deal with nothing was…
Lovely people to deal with nothing was to much trouble this is our 3 rd suite over some years wouldn’t go to anyone else
13. april 2026
Besvarelse fra DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful. Explained the process and the product. Big shoutout to Sian for a wonderful experience
13. april 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Very helpful, took plenty of time to explain the items and extremely friendly, even had a coffee, very good service.
13. april 2026
Besvarelse fra DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Matthew was really helpful
Matthew was really helpful, helping me choose the sofa. He was quick and efficient and very knowledgeable.
12. april 2026
Besvarelse fra DFS Furniture - Exeter
Good morning,
Thanks for your lovely feedback, we’re glad to hear Matthew met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very honest staff re my original sofa…
Very honest staff re my original sofa choice. Very helpful in choosing an alternative
28. marts 2026
Besvarelse fra DFS Furniture - Exeter
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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