This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was met by a lady named Tracey who asked if she could help in any way, or if I was happy just browsing. I explained what I wanted and she took me straight to a sofa that fitted the bill. She was v... Se mere
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Se mere
Virksomheden har svaret
Welcoming but not pushy. Everything was explained, not rushed even though there were customers waiting. Made sure we were happy before completing the purchase. Excellent service.
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Broadwater Way, BN22 9PW, Eastbourne, Storbritannien
- 0333 999 9842
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went into the shop and the person knew…
Went into the shop and the person knew exactly what I wanted and managed to get what I wanted straight away.
26. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
New sofa…
Emma made us feel at ease and was informative about the difference in products and was attentive to our requirements which made it easier to come to a decision
2. august 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The Salesman was Excellent.
The Salesman was Excellent.
Explained every detail of the furniture we bought.
2. august 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Emma was great
Emma was great. She gave me all the information needed to make a quick decision and talked through options clearly. Would recommend.
2. august 2026
Besvarelse fra DFS Furniture - Eastbourne
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emma.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service
1. august 2026
Besvarelse fra DFS Furniture - Eastbourne
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and professional easy…
Very helpful and professional easy process Gary at Eastbourne Store was so helpful
1. august 2026
Besvarelse fra DFS Furniture - Eastbourne
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent staff in Eastbourne store
Excellent staff in Eastbourne store , very friendly and knowledgeable. Didn't rush you , took time, were really really kind .I couldn't fault them at all , and the help was second to none . I were very happy with the service in this store.
31. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent customer service from Emma
Excellent customer service from Emma. Very personable and made the whole process of ordering my new sofa very enjoyable.
31. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
on arrival at the The Store
on arrival at the
Eastbourne store found a assistant who is called Emma,who helped as with showing some sofas that fitted the measurement we gave her.After selecting one of our choice she showed us how to look after our sofa on a weekly basis and all the things we d to know about it.we then proceeded with the purchase .Emma was very kind and friendly.a very good experience all round
28. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Polite helpful staff well done
29. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Terrific staff support in finding the right suite
The member of staff (Tracy ) who helped us in making a decision on the right suite was very friendly, helpful and patient. She answered all of our questions and covered all aspects of the furniture including cleaning regime and what would be covered under the extended warranty.
29. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great customer service from all.
Great customer service from all.
Knowledgeable, approachable and friendly staff.
27. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really helpful and honest
Really helpful and honest. No pressure for sale and answered all of our questions.
27. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The salesman was very professional &…
The salesman was very professional & informative, explaining everything thing clearly & was most helpful.
27. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
All the staff we met were polite and…
All the staff we met were polite and very helpful, making it a very nice experience
26. juli 2026
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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