I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Se mere
Virksomheden har svaret
Lokation
Skift lokationKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... Se mere
Virksomheden har svaret
Paisley made our experience! We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impul... Se mere
Virksomheden har svaret
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your pa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Storbritannien
- 0333 999 9742
4,9
Fremragende
4 t anmeldelser
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Besvarelse fra DFS Furniture - Droitwich
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Lee is really helpful ask for him
Lee took our dimensions and then came back to us the next day with 3 options that fit. He was really helpful.
29. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Droitwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
From the minute I walked in.....
From the minute I walked in I had fabulous service from staff, who were very knowledgeable. So thankyou to the lady who served me.
Then on to the delivery, spot on service ,were very careful getting it all in, setting it up, testing recliners and taking all rubbish away, super polite, So thankyou to the two friendly gentlemen who arrived.
The over all feeling on my purchased items ( suite) FABULOUS, I LOVE IT, So thankyou DFS.
Regards
Carole.
18. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Good Afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Droitwich
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Droitwich
Hello Walker,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very informative and friendly staff..
Very informative and friendly staff..
Do think the delivery cost is extortionate.
28. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Hello Jackie,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The sales lady was very knowledgeable…
The sales lady was very knowledgeable and covered everything that we needed to know
27. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service, the staff were really helpful and very friendly. A really good experience all round
27. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Droitwich
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
No pressure from sales people, but plenty of knowledge.
Nice to be able to walk into a showroom like DFS and not be hounded by salespeople, but they were immediately available once we needed them to offer friendly and knowledgeable help and advice. All went very smoothly indeed, looking forward to our new sofas arriving!
27. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent end to end service!
We enjoyed a pressure free browse round the excellent Droitwich store and when we finally were ready to talk to someone about our preferred sofa we were helped by the lovely Michelle who was very knowledgeable about the product and was able to recommend some very useful options.
We explained that we were 95% sure of our choice and that we needed to go away and just measure up one more time. Michelle was fine with that and didn't make any attempt to pressure us into a quick sale.
We returned today and met the equally good Lee. We picked up with him where we left off with Michelle. Despite the soaring temperatures he guided us through the sales process with good humour, pointing out options which were clearly beneficial to us.
Overall excellent product excellent staff and very reasonably priced!
26. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Michelle and Lee met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Welcoming and helpful.
The welcome into the store was friendly, relaxed and not pressured. Staff enquired about what we were looking for, a quick chat to explain their options and then left us to browse.
Once we had decided on some options, staff again, with no pressure, offered pros and cons for our options, listened to our thoughts and made suggestions.
We walked out with a quote in an email for us to measure up and decide at home.
Fantastic customer service, friendly staff.
15. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
My experience
A young man called Lee dealt with me. He was very polite and helpful. Lee explained everything to me about the goods I wanted . I would definitely go back if I needed anything in the future.
22. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Jacqueline
Jacqueline was very polite , professional, knowledgeable, she answered all our questions , we felt at ease on purchasing our new furniture , a pleasant experience thank you Jacqueline
21. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
A very helpful assistant (Amanda Jayne)…
A very helpful assistant (Amanda Jayne) who helped us in every way from selecting and purchasing,the sofa with full explanations to all questions asked.
Very pleased 👍
21. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
We have received an excellent service…
We have received an excellent service from Jaz at Droitwich store today. He was very knowledgable about the products and so helpful. Ordering was easy. Can’t wait for our new sofas to arrive!
21. juni 2026
Besvarelse fra DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very pleasant member of staff
Very pleasant member of staff , explained everything well
20. juni 2026
Besvarelse fra DFS Furniture - Droitwich
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Droitwich
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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