I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Se mere
Virksomheden har svaret
Lokation
Skift lokationKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your pa... Se mere
Virksomheden har svaret
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... Se mere
Virksomheden har svaret
Paisley made our experience! We half knew what we wanted but she was just brilliant at helping us choose, she was super thorough and did well to keep me sure of what I wanted as I am rather impul... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Storbritannien
- 0333 999 9742
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful and pleasant sales…
Very helpful and pleasant sales assistant who explained everything clearly
14. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Good morning Diane,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff member was helpful
The staff member was helpful, friendly, polite & courteous. We explained what we were looking for, he took us to the sofas we wanted to view.
Went thro all the options colours,power recliner, manual option,etc.
Explained how to look after the sofas & detailed the payment options.
Very happy, would recommend to others to visit this store
11. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Good afternoon,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Excellent buying experience
Amanda was exceptionally helpful offering advice and very patient whilst I made my choice.
9. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Lorraine A
DFS Central Customer Support
Lee was great
2. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very professional
Very professional, friendly and helpful staff. Showroom is very comfortable and roomy making a relaxed environment.
6. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Good afternoon Mrs Ekste,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I pressure when browsing and great…
I pressure when browsing and great customer service when a decision was made to purchase!
5. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Amanda from the Droitwich store was…
Amanda from the Droitwich store was phenomenal - thank you so much!! She was kind, fun, professional and so much help - she made sure I didn’t feel stressed or pressured making such a big purchase, and helped talk me through all my options.
4. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff where very helpful and lovely to…
Staff where very helpful and lovely to talk to very happy with the service we received
4. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
May was very helpful and attentive
May was very helpful and attentive. She went above and beyond to make sure i had everything i needed!
4. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Was welcomed as soon as we walked in…
Was welcomed as soon as we walked in and was very friendly, let walk and try sofas. Was offered a coffee while we walked round and tried different sofas. I then choose the sofa I wanted and the lady was amazing and reassuring
3. maj 2026
Besvarelse fra DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Really friendly approachable and…
Really friendly approachable and knowledgeable staff.
Great experience
2. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Was approached by Amanda (lovely lady)…
Was approached by Amanda (lovely lady) very helpful , wasn't pressured like some shops ,dealt with the sale very quickly and explained everything to us clearly.
2. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Good range
Good range, stylish products, plenty of time and space to see and try each piece. Helpful assistant. Good prices, great finance and offers/support
3. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Jaz at the Droitwich store was…
Jaz at the Droitwich store was incredibly helpful and attentive but never pushy during the sale.
3. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Staff were welcoming
Staff were welcoming, very polite and, most importantly to me, not pushy.
2. maj 2026
Besvarelse fra DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lee was well informed on products…
Lee was well informed on products available and gave us good, experienced based advise on choosing our furniture. We have been to several retailers to find our sofa and walked away feeling overwhelmed with choice and not confident with delivery. Lee took all this onboard and made the whole experience pleasurable and seamless. We will be going back to Lee for future furniture purchases.
2. maj 2026
Besvarelse fra DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
1. maj 2026
Besvarelse fra DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Top Marks
Warm, professional reception.
Michelle and Lee (two separate visits) were very knowledgeable about all the different sofa shapes/sizes, what would fit etc.
Insurance for leather protection was fully explained as was how to clean and care for leather sofas.
We’ve had several sofas from DFS over the years, they are very well made and extremely comfortable.
Would highly recommend them.
Thanks so much Michelle and Lee!
Great job
Jacqui, Droitwich
27. april 2026
Besvarelse fra DFS Furniture - Droitwich
Good morning Jacqui,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Michelle & Lee.
Kind regards,
Lia
DFS Customer Support
Shop well laid out easy to walk around…
Shop well laid out easy to walk around and no pressure from staff but very helpful in answering our questions when asked.
28. april 2026
Besvarelse fra DFS Furniture - Droitwich
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience at DFS…
We had a great experience at DFS Droitwich thanks to Amanda. She was incredibly helpful in assisting us with our decision-making, especially when it came to choosing the right colour for our sofa. Amanda showed us some seats in the clearance section that matched the exact shade we were looking for, which made a big difference! She also provided us with plenty of useful information about delivery and sofa care, which we really appreciated. The entire purchasing process was smooth, and we’re looking forward to receiving our new sofa. Thank you, Amanda, for your excellent service
26. april 2026
Besvarelse fra DFS Furniture - Droitwich
Good afternoon,
We're really grateful you shared this amazing 5* review. We are glad to hear that Amanda helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
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