Both Laila and Sam were exceptional. Friendly and well informed but not pushy or “salesy”. There was none of the usual sales patter that we had in other stores. Sam in particular was fantastic and rea... Se mere
Lokation
Skift lokationGALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After seeing a sofa on the website me and my husband loved we tried to purchase from online but the website kept crashing so we decided to go into our nearest branch cheltenham to take a look at it in... Se mere
Virksomheden har svaret
We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... Se mere
Virksomheden har svaret
Friendly and knowledgeable staff. Able to answer all questions needed. Talked through the process in understandable way. Allow you to shop without being pressured to buy.
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, Storbritannien
- 0333 999 9758
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Positive experience
Staff in Cheltenham were so helpful and knowledgeable. Great systems for displaying the configurations of the sofa on a large screen.
21. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good afternoon Ben,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
We didn’t feel hassled when arriving in…
We didn’t feel hassled when arriving in store when we did need assistance the lady who served us was very knowledgeable and gave great advice.
20. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good afternoon Ruth,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent service received from the…
Excellent service received from the sales assistant apologies i forget their name.
14. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff .
Lovely staff .. friendly and informative.. no pressure, even got coffee
18. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
The assistant was very understanding…
The assistant was very understanding and helpful communication skills and information about the furniture. 10 out 10thank you very much.
17. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good morning Angela,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
It would have been 5 stars but the…
It would have been 5 stars but the delivery times were absurd. We picked a sofa and fell in love with it and then they told us how long it would take to deliver as it was made to order and none were in stock. Took around a month to arrive however it is exactly what we wanted. If delivery times were shorter it would have been 5 stars.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Cheltenham
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Thanks to Adam for the great service
14. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
Had a good look around without being…
Had a good look around without being hounded by salespeople. Though they were attentive and helpful.
14. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good morning David,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Good Morning Lysa,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very comfortable in our choosing our settee
Very helpful in the store in Cheltenham..not pushy at showed us where the recliners were ..left us to have a look ..showed us one we liked in one colour 5hen showed us one in the colour we loved ..very easy to buy it ..explained each step ..bought insurance each step we were told how much ..really pleasing experience to shop thrrr
13. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Second time visiting mike professional…
Second time visiting mike professional friendly, And a very caring and valuable employee
8. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excelant service and very pleased with…Stoman
Excelant service and very pleased with purchase
8. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
The assistant was very friendly and was…
The assistant was very friendly and was also very professional she explained everything in detail we were very happy with our purchase
7. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Michael was very knowledgeable and…
Michael was very knowledgeable and helpful
Very smooth and easy process
5. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Satisfaction …
Michael the assistant was welcoming and made our choice easier by listening and leading us to the type of sofa we were expressly looking for.
His explanation of the differing seat fillings and the possible protection cover, proved useful.
5. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Michael.
Kind Regards,
Jordan
DFS Customer Support
Very informative and pleasant listened…
Very informative and pleasant listened to what we were saying.
4. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
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