Both Laila and Sam were exceptional. Friendly and well informed but not pushy or “salesy”. There was none of the usual sales patter that we had in other stores. Sam in particular was fantastic and rea... Se mere
Lokation
Skift lokationGALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After seeing a sofa on the website me and my husband loved we tried to purchase from online but the website kept crashing so we decided to go into our nearest branch cheltenham to take a look at it in... Se mere
Virksomheden har svaret
From the moment we started talking I got the feeling all Samuel wanted to do was sell us what we wanted. I was given options time to think and never felt pressured to buy. His knowledge on everything... Se mere
We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, Storbritannien
- 0333 999 9758
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Satisfaction …
Michael the assistant was welcoming and made our choice easier by listening and leading us to the type of sofa we were expressly looking for.
His explanation of the differing seat fillings and the possible protection cover, proved useful.
5. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Michael.
Kind Regards,
Jordan
DFS Customer Support
Very informative and pleasant listened…
Very informative and pleasant listened to what we were saying.
4. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Knowledgeable and friendly staff who…
Knowledgeable and friendly staff who were not pushy
4. marts 2026
Besvarelse fra DFS Furniture - Cheltenham
Good Morning Phil,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Good afternoon Mike,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Really helpful staff
Really helpful staff, any questions answered professionally and fully. Highly recommend.
24. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Lorraine A
DFS Central Customer Support
The staff were friendly
The staff were friendly, but we were left to look around until we had made a decision, but people were there to offer help when we had questions
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Cheltenham
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Mike was amazing
Mike in the Cheltenham branch was top notch, very helpful and make the whole experience a breeze, A* service
25. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
We're happy to hear that your experience in the Cheltenham branch was so positive. We appreciate your feedback and are so glad we made things easy for you.
Kind Regards,
Vanessa
DFS Customer Support
EXtremely friendly and helpful…
EXtremely friendly and helpful employees who very clearly guided us through the purchase of2 new sofas.
21. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great service staff very friendly and…
Great service staff very friendly and helpful got what we was looking for very happy we purchased a rug the only thing is the delivery charge £50 for a rug is expensive
21. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Good morning Paul,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
A pleasurable experience.…
The range of styles and prices totally confused me when I first walked into the Cheltenham store, however a delightful young woman soon came to my aid ( I think her name was Ranchiya ? ), she showed me the complete range and very soon I’d decided on what suited me best, due to her assistance it was a totally pleasurable experience.
21. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Good afternoon David,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
No hassle approach leaving us time to…
No hassle approach leaving us time to consider our purchase
Fully explained all options on the settee suite we chose and all finance available
A pleasure to do business
18. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Good morning,
Amazing review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Adam was very helpful and took the time…
Adam was very helpful and took the time to go through all information and finance options. Never felt like we were being rushed or pressured to make a decision. Highly recommended
16. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
We appreciate you sharing your feedback and giving us a 5-star rating! We're happy to hear that we provided helpful support without pressure.
Kind Regards,
Vanessa
DFS Customer Support
Great service from Laura
Great service from Laura, very pleased with our sofa order. Thank you.
16. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Good afternoon Ron,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good to deal with would definitely…
Very good to deal with would definitely recommend
9. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Fantastic service,?polite and best if…
Fantastic service,?polite and best if all not pushy great service
15. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
We appreciate you taking the time to leave us a 5-star rating! We are so glad to hear you received great and polite service.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Michael.
The Gentlemen that served us,Michael , was lovely . Warm ,welcoming and friendly. Gave us a lot of information regarding every aspect of our purchase, care,finance options and how delivery worked. He didn’t rush us . We could do with more Michael’s in the world .
14. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Cheltenham
We appreciate you mentioning the assistance you received; it is valuable to us.
Kind Regards,
Vanessa
DFS Customer Support
Definitely worth visiting this store
I first visited the store in Cheltenham 3 weeks ago and when I returned today Mike regonised me which was nice. Once we had found a sofa we were really interested in we were given plenty of time alone to make a decision. Once we had decided what we wanted Mike was very efficient in taking us through the whole buying process.
8. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
We appreciate you taking the time to share your experience. We're happy to hear that you felt supported during your purchase and that our team made the process efficient. Thank you for your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
bed and mattress
Very friendly and professional service, everything went quickly and efficiently. A very successful shopping experience, great prices, and great quality products. I'll definitely be back! Thank you so much.
1. februar 2026
Besvarelse fra DFS Furniture - Cheltenham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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