Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Danielle was so great. She was really patient when we changed our mind and bought completely different chairs to what we were originally looking at. She willing to answer all the questions we had. Bri... Se mere
Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Se mere
Virksomheden har svaret
The lady that served me was amazing, she was very helpful, explained everything and showed me different options that I could have in my home. We have a small staircase and small doorways so I believed... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Miles Gray Road, SS14 3AF, Basildon, Storbritannien
- 0333 999 9801
4,9
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Excellent service from Dawn
Excellent service from Dawn. She made the process very easy and answered all our questions
23. maj 2026
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
was great start to finish
was great start to finish - Dawn was really accommodating to what i want and needed - made the process easy 5 star all day would recommend Dawn and DFS to anyone looking to buy a sofa / bed or anything else they sell
16. maj 2026
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful and attentive staff
23. maj 2026
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Greeted with a smile and asked if I…
Greeted with a smile and asked if I needed help and what I was looking for,the lady who served me was lovely and helpful and the transaction was very easy and everything was explained in detail and any questions I needed to be answered were.
22. maj 2026
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Upon arrival was greeted straight away
Upon arrival was greeted straight away, and it was very helpful that Asha knew exactly what sofa I had my sights set on, leading us right to the sofa that me and my husband wanted to check out in person. Brilliant customer service experience checking out our order with great ease. So glad we stuck with wanting to get a dfs sofa, as a lot of other furniture stores do not have the colour options or style I was after!
20. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good afternoon Sharna,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Great Experience at DFS
I had a great experience at DFS Furniture. The sales lady was extremely helpful, friendly, and patient throughout the whole process. She took the time to answer all our questions and helped us find the perfect sofa without any pressure. Excellent customer service and a very pleasant shopping experience. Highly recommended!
19. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very warm welcome and not pushy at all
Very warm welcome and not intrusive sales staff.
Service was fantastic and very informative
18. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good morning Ian,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Great selection
Great selection, good prices, quick delivery, and very helpful sales agent Darren. Very pleased, now just gotta wait for it to be delivered in 5-6 weeks.
17. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Darren met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Basildon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Dawn our assistant was so lovely
Dawn our assistant was so lovely , very very helpful and very professional.
She was the first to greet us with a friendly smile.
17. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really lovely experience with Dawn!
Really lovely experience purchasing the Alani. Dawn was so helpful, and really made us feel welcome during the purchase. Looking forward to getting the sofa!
16. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good morning Stephen,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Amazing experience
Team was very knowledgeable and friendly ,they offered us great advice here's some extra stars ⭐️⭐️⭐️⭐️⭐️
16. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good morning Gino,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
I found store and staff very…
I found store and staff very informative regarding the furniture I chose
16. maj 2026
Besvarelse fra DFS Furniture - Basildon
Good morning Kathy,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Knowledgeable and cheerful member of…
Knowledgeable and cheerful member of staff, really helpful, and we appreciated that he wasn’t too pushy as we find that really off putting
15. maj 2026
Besvarelse fra DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.