Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Se mere
Virksomheden har svaret
Lokation
Skift lokation1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we... Se mere
Virksomheden har svaret
We were served in the Ashford branch by Freddie. What can I say? He was excellent in every way. His approach and customer skills were impeccable and he covered all aspects of buying the furniture wit... Se mere
Virksomheden har svaret
Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Storbritannien
- 0123 350 3089
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Ashford
Good afternoon Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good quality and look nice …
Good quality and look nice and beautiful and design is very good and very good service for costumer
11. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good afternoon Manab,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
no pressure from staff
no pressure from staff, was able to browse in peace until we were ready to approach a staff member
17. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
They made you welcome
They made you welcome. They offered you a coffee or a tea and listen to what you have to say and what you wanted ordered brilliant.
17. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Mike DFS Ashford
Visited DFS Ashford today and already knew which sofa I wanted, but I still wanted to say how great the service was. Mike was extremely helpful, professional, and knowledgeable throughout the whole process. He made everything easy and stress-free without being pushy at all. Really appreciated his friendly attitude and excellent customer service. A credit to the store — thank you, Mike!
16. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good morning,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Very nice young man Charlie was…
Very nice young man Charlie was personable and professional
16. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good morning Anita,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Ashford
Good afternoon Harry,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service by the staff name…Priya was so excellent
The customer service by the staff name Priya was so excellent. She was so patient and very engaging. She is just amazing
13. maj 2026
Besvarelse fra DFS Furniture - Ashford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Buying a new sofa
Staff made me and my family very welcoming and allowed us to take a look around before coming to any decisions. Was offered a hot beverage. When liked a sofa, was able to chat and get all necessary information needed to purchase a brand new sofa. Our advisor Charlie was very helpful
13. april 2026
Besvarelse fra DFS Furniture - Ashford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Attentive and knowledgeable staff
Attentive and knowledgeable staff made the whole process of selecting a sofa stress free. We were given space to discuss and explore the ranges on display but staff were there as soon as we had questions. Lovely to be offered a hot drink too!
12. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good morning Celia,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
The staff Mr Freddy was very…
The staff Mr Freddy was very experienced, helpful and professional.
12. maj 2026
Besvarelse fra DFS Furniture - Ashford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
James was first class at his knowledge…
James was first class at his knowledge and presentation.
12. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good morning Steve,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
excellent service today
excellent service today , James our salesperson did a great job talking us through the various options available got a free rug and cushions to boot, more than happy well done
11. maj 2026
Besvarelse fra DFS Furniture - Ashford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
We went into the shop this morning and…
We went into the shop this morning and the assistant was very good showing us which sofas come to pieces so we can fit them in our narrow access we would have liked measurements on the labels but we went home to check measurements to make sure they would fit
10. maj 2026
Besvarelse fra DFS Furniture - Ashford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service a very nice member of…
Great service a very nice member of staff who made my purchase smooth and easy all together a pleasant experience
10. maj 2026
Besvarelse fra DFS Furniture - Ashford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Ashford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fantastic straightforward no fuss just…
Fantastic straightforward no fuss just what I like
9. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Quick, efficient and personable
We worked with Priya to get ourselves a couch. She was polite, very personable and so helpful with making sure we understood every part of the process to get us the perfect couch for us. We have had many pieces of furniture from DFS and will look here for other pieces in the future. If anyone goes to this store, they will have a great experience.
9. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good Afternoon,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good sales service polite good told…
Good sales service polite good told allabote the sofa we purchased
7. maj 2026
Besvarelse fra DFS Furniture - Ashford
Good afternoon Paul,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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