Denelli Italia Anmeldelser 

690
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Vejay was incredibly helpful from the moment we walked in. He quickly understood our needs and guided us to the perfect dining table and TV unit. We’ve been searching for weeks to furnish our ne... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased two tailored-length 4 seater Romeo leather sofa from Deneli and, although it took about 4 months to arrive, l’m very happy with the sofas. They fit my living room perfectly, just as custo... Se mere

Bedømt til 5 ud af 5 stjerner

Visited the Denelli showroom and was warmly welcomed by Steve. He made it clear he was available if we needed anything, but wasn’t pushy at all—which we really appreciated. We returned later the sa... Se mere

Bedømt til 5 ud af 5 stjerner

Vejay handled my purchase, great guy. Nice communication and interpersonal skills.. good for business and for life in general.😃😎 The Sofa is great, serving the purpose just as anticipated. It... Se mere

Virksomhedsoplysninger

  1. Møbelforretning
  2. Sofabutik

Skrevet af virksomheden

For over 20 years, Denelli Italia has been helping customers create beautiful homes with premium furniture that combines exceptional craftsmanship, timeless design, and lasting comfort. We specialise in Italian-inspired sofas, dining furniture, bedroom furniture, and contemporary home furnishings, working with trusted European manufacturers who share our commitment to quality. Our collections feature luxurious Italian leathers, premium fabrics, solid hardwood frames, and carefully selected materials designed to provide years of enjoyment. Many of our furniture pieces are made to order, giving customers the freedom to choose from an extensive selection of colours, materials, and finishes to create furniture that perfectly suits their home and lifestyle. Our experienced team is passionate about delivering outstanding customer service from the moment you begin your search through to delivery and aftercare. We pride ourselves on offering honest advice, expert product knowledge, and a personal service that has earned the trust of thousands of customers over the past two decades. Thank you for choosing Denelli Italia. Every review helps us continue improving our service and gives future customers confidence when investing in quality furniture for their home.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

690 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(690)

59 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quality and service as described.

We bought a Rumi sofa from Denelli. We were a little apprehensive as we were not able to see it in the showroom but the website pictures combined with the additional information, pictures plus a sample from Vejay convinced us. We are delighted, it is just as described with a high quality leather in the sample colour. We were promised delivery before Xmas and that promise was kept.
With many thanks to Vejay for his help and guidance.

19. december 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Not sure now

First purchase of tv unit was OK. Product lovely. No damage and very helpful delivery guys. Thank you. Second recent purchase of matching side table not so good. Each order i asked them, Danelli Italia, Milton Keynes to confirm they would set up any items that need it and they would take all packaging away. It was confirmed as a yes to both. I was told they use a premium courier who specialises in making sure every delivery goes smoothly as promised. Please bear in mind Danelli Italia also request a premium cost and you do have to wait weeks just so they can hold back until they are passing your area, even if it's sitting there already in their warehouse. Anyway second delivery today and literally dropped at my door and refused to set up or take packaging. I know they may respond saying why and to please contact us but already have and not listened to. Danelli, it is fine if you do charge extra for this service however please make it clear to customers and give them the option. I was definitely not told. I was away and a kind elderly neighbour waited in for me. You totally ignored my wishes left with him. Shame on you.

20. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Denelli Sofas to Sunderland

Met Vejay and worked through the options on the sofas and then did the measurements for the modular sofas we had chosen.
There were two separate modular sofas, one for ground floor, the other for the first floor and the room dimensions made the sizing complicated but Vejay was excellent and very professional throughout.
Orders were placed and delivered from Italy on schedule.
Delivery and assembly team were prompt, polite and professional and the modules were assembled in a couple of hours and all packaging removed.
Excellent service.
We have since placed an order for some mirrors and they are again on time with delivery due next week.
Thanks to Vejay and the team at Denelli.

3. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional Service and Quality

Denelli Italia was recommended my a family member.We went to the showroom and was served by Vishal.He advised us of the different combinations for our new sofas.The sofas are really beautiful and excellent quality and I thoroughly recommend Denelli Italia

25. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service and the quality of products met our expectations with a higher standard. worth the amount you pay.
Overall, very pleased and a special thanks to Vish at Danielle Italia. Highly recommend.

28. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great sales experience

Sofa hasn’t arrived yet but the sales experience was first rate. The showroom is packed with furniture laid out in an accessible way that showcases the ranges. The staff were brilliant, providing input if requested but otherwise leaving you to get on with it. The furniture range is extensive with numerous configurations, shapes and sizes with plentiful fabrics and leather choices layered on top. A thoroughly first rate experience without any hard sell.

5. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Purchase

The Sofa set I purchased is not only comfortable but also features outstanding finishing. I am highly satisfied and already considering buying more items from them in the future.

27. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best customer experience ever

I have placed my second order for furniture with Denelli Italia and also in this instance they have been amazing. Vishal and his team are professional and make their best to make the experience smooth for their customers.
I have previously purchased a media TV unit and a hallway composition. This time I have purchased a dining set and some shelving units. Denelli Italia has the best Italian furniture brands and the best customer service. In both occasions everything was done right first time, with no issues or surprises at delivery of the items. Highly recommend Denelli Italia.

22. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So happy with our sofa!

Large showroom to view furniture and expert sales team to help. We had a huge choice of finishes available, to make the sofa just what we wanted. Delivered to the room of our choice and unpacked with all packing removed for us.
Highly recommend!

14. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

EXCELLENT SERVICE

EXCELLENT SERVICE
From the moment we walked into the beautiful showroom, the team were very professional, honest and friendly. They never pushed/forced us and gave us time to think through the various options.
Very price competitive as well.
Would definitely recommend!

12. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered my corner sofa

I ordered my corner sofa, the company explained I would have my sofa delivered before Christmas, I received a call last week to say my sofa was ready for delivery, I was very excited, from ordering, to my delivery, I was very pleased, the 2 men who delivered the sofa were amazing, they carried the sofa in 3 stages, they had to climb 12 steps, manoeuvre around a stairlift and unpacked the sofa and cleaned up the cardboard and wrappings, they treat me with respect and we're very friendly, Danelli Italia 100% company.

16. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good quality products.

Good quality products.
We were moving into a new build property and Denelli kept our furniture in storage until we were ready for delivery.
Delivery guys were on time, polite good service

2. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very Poor Quality

Waited 2 years through Covid for the sofa, very poor quality Tried several times to reject it, they wasn't intrested. Just called them to fix a number of ongoing issues, was told it's only gauranteed for 2 years. I'll stick with DFS next time. The sofa cost over 4K.

7. oktober 2024
Uopfordret anmeldelse
Denelli Italia-logo

Besvarelse fra Denelli Italia

Thank you for sharing your feedback, and we truly apologise for the experience you've had. We understand how frustrating it must be to wait so long for your sofa, especially when you're not satisfied with the quality. It's also disappointing to hear that our customer service did not meet your expectations, and we’re sorry that you were not able to resolve the issues sooner.

To address the concerns you raised, we did arrange for an independent expert to assess the sofa, and according to their evaluation, they found no fault with the issues you highlighted. However, we understand that your experience may not align with this assessment, and we truly regret any inconvenience caused.

As a gesture of goodwill, we have agreed to resolve some of the issues you raised in order to settle the matter to your satisfaction. We hope this will help address some of your concerns and restore your confidence in our service.
Your feedback is incredibly valuable to us, and we will ensure it’s passed on to the relevant team for review.

Once again, we apologise for the inconvenience, and thank you for sharing your experience.

Bedømt til 5 ud af 5 stjerner

Very Happy

Lovely products, excellent customer service with no pushy sales just helpful advice and good communication during the delivery period. Thank you.

28. september 2024
Uopfordret anmeldelse

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