Extremely disappointing experience with David Gandy Wellwear. I returned an item (order #38982) to exchange the same product for a different size, and the item was received and confirmed by them... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a tshirt on Monday 31st it’s now Friday the 4th wanted it to wear tonight with an outfit now i will have to go shopping to get something. as to be honest these tshirts are probably the best fi... Se mere
Virksomheden har svaret
They removed linen shorts from my order without informing me or refunding me. I had to chase it up. This will take 10 working days to process, through no fault of my own. T-shirt didn’t fit but I ha... Se mere
Virksomheden har svaret
I have ordered numerous times now and delivery is swift. Though I never trusted EVRI, I trust David Gandy’s team to deliver good service. So far, all my items arrived promptly and every order is to sa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DAVID GANDY WELLWEAR is a world first concept bringing apparel and wellbeing together in a lifestyle brand that fuses fashion, function and feeling. Inspired by the supermodel’s 20 years of industry experience and based on the scientific benefits of wearing soft, comfortable clothing, the collection offers a definitive range of essentials that puts the emotional wellbeing of its customer at its very heart.
Kontaktoplysninger
82 St John Street, EC1M 4JN, London, Storbritannien
- hello@davidgandywellwear.com
- www.davidgandywellwear.com
2,3
Under middel
281 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 84 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Generally good site
Generally good site, however I am pleased I payed attention to my basket as the site did not caculate my total cost correctly, I had to remove the items and re add them for it to recalculate the cost!
30. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Problems with the system at the moment…
Problems with the system at the moment of payment
30. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Simply amazing ❤️
29. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Straight forward and easy.
22. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The wellwear towelling shorts
Just a good looking and comfortable pair of shorts, only down side is, that the cotton it self,
Could be a little more softer! And free delivery too.
Hence for the four stars rating.
19. juli 2022
Besvarelse fra David Gandy Wellwear
Hi Tallon,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Nicola
First order
First online order from David Gandy. Easy to order + hopefully prompt delivery. I know it is a quality product as have purchased previously in different colours.
17. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Free shipping
I’d rate 5* for the whole experience I’ve had with previous purchases and I’m sure I’d rate this last one. Honestly, the only thing I’m not that very pleased with is the fact that no free shipping applies to clients outside the UK, no matter the price of the purchased items.
15. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
I’ve become a regular shopper since…
I’ve become a regular shopper since buying first in jan 2022. Great fabric / fit / styling and holds its quality.
Love the hoodies and t shirts especially
15. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Happy with the experience
I liked how the website is smooth and everything is well shown. Prices are a bit high but it’s worth it. And also I didn’t find a section that is for women.. maybe all clothes are unisex right? Whatever I’m waiting for my order to arrive and I’m super excited. I’m happy with the overall experience. Keep up the good work guys!
14. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
The website works extremely well
The website works extremely well which allowed me to place my order without encountering any issues.
14. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Overall a good experience
Overall a good experience. Clicking on model link icon makes finding product fast. I suggest DGW give a little more info & help to USA customers who are trying to figure out inches vs. cm. Also, "washing instructions" would help on all products. I haven't gotten product yet; therefore, cannot comment on quality or fit.....yet.
12. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
The shopping very convenient
The shopping very convenient experience, clear size chart, the pictures illustrate the product well, and the link to a payment contains many options. It is very convenient. It was very easy to get around the site
12. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
1st Choice
Great easy website, hassle-free purchasing. Quick delivery. Quality other brands can only aspire to.
10. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Paid for same day delivery, didn’t happen.
Love this brand. However; I paid £10 for same day delivery which didn’t happen.
10. juli 2022
Besvarelse fra David Gandy Wellwear
Hi Leo,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Nicola
Sweater purchase
Easy to order and regular updates regarding status. Fortunately I have purchased items previously so I know the sweaters come up large. I’m a small. I’m not a small in any other brand. Great quality though.
9. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Straightforward and an enjoyable shopping experience 👍
Easy and straightforward site to navigate. I believe all information one might need is there. Truly an enjoyable shopping experience, well done 👍
9. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Finally what I was looking for
Have been looking at a brand that could provide the essential pieces to my wardrobe which are made with the environment in mind, yet deliver on quality and fit. I have now found this and will be coming back!!
8. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Fast and simple process
7. juli 2022
Besvarelse fra David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.