Darwin Escapes Anmeldelser 

Here now at Cheddar woods only had a 3 day break for my friends birthday and we was put in a lodge with a broken hot tub! Main reason for the weekend! No communication to what’s happening. Just told you will get a refund for that day and Rubbish tv signal also! Just something else to go wrong.

Please rethink about booking anywhere with Darwin escapes.!!!! This was supposed to be a peaceful retreat to help you unwind!!.
Few issues along the way but on the friday we got back to the site and thought we were at butlins. There was lots of children running screaming, music and noise from bar area , could clearly hear 'down in one , down in one' from the bar. We couldnt sit outside our treehouse or use the hot tub let alone use the bar area. The noise progressively got louder through the evening with music blaring, shouting screaming til 1130.
We complained staff didnt really care and we were told that a booking had been made for a rugby group (poss 150-200 of them). I have no issue with the rugby group they were allowed to book it. Other guests should have been pre warned of this large group and had the option to cancel.it was obvious this wouldnt be a hol as advertised with a large group like this on site. This continued the next evening.The noise was ridiculous. Couldnt sit outside or use the hot tub again. !!Then the tv an internet went down again for the second evening, I put tissue in my ears but could still hear the thumping of music even with tv on volume 80.
We didnt use the 'private beach' as is the rugby group we all there.
Sat eve we decided enough was enough and we made arrangements to leave a day earlier. The receptionists didnt care.
Apparently large bookings are often taken by Darwin so just because it may say your resort is a spa, retreat or relaxing it could be taken over by a very large group.Because this booking was allowed it intentionally completley ruined our holiday. We were offered 25% refund which shows how little they care about their guests because alot more than 25%of our holiday was ruined (taking into account other issues aswell).
We are taking this far as it needs to go on the grounds that this was was advertised as a peaceful retreat but this was not what we got and the fact they would have known a very large group on what was supposed to be a retreat would have caused issues breaches their contract .
They are not interested in guests having a nice holiday only in the money.
Please dont be fooled by Darwin Escapes, it may not be what the advert describes!!!!

I cant seem to send the videos I have to show just how loud the noise was. I will try to send via another site . I believe anyone who sees it will be shocked this was allowed at a retreat!

Stayed at Tilford Woods Farnham for 7 months whilst refurbished house and it was a fantastic experience. The team are just outstanding in being so kind and helpful and always willing to assist with anything we needed. Adam is a stand for us - so good at helping us and being a cheerful and positive person!! Thank you to everyone !

We have been here for years and I have to say I won’t be returning now . It’s a lovely area but the lodge we was allocated for £469 with a hot tub was filthy , the housekeeping needs up up their game & the lodges need a lot of tlc . No protector on mattress , decking looked like it has never been cleaned , dog wee stains on carpets / dog hairs on sofa , stains on dining chairs . We have actually left our holiday early due to the disappointment. The kitchen g
Cooker extractor was hanging off the ceiling , the fridge door doesn’t open full due to cooker in the way . No shelf on fridge door for your milk due to broken , dust all over the walls & ceilings , shower has obviously leaked in the past and wood placed to bodge it up , windows are filthy . Hotub lid needs a good clean as full of mould reception staff unhelpful & rude

I am due to pick my keys up Saturday and I cannot wait. Recommended and bought within 24 hours! Hermione is genuinely terrific and ensures everything is spot on. The management team need to give her a pay rise as she is the cog in this wheel that makes it work well.
The beach is unreal and we are already booked in the restaurant with our friends who have bought on here in March for the BH weekend.

Just returned from a 3-night stay at Lodge No 38 (Winford) at Woodside Bay. (Booked via Hoseasons) Lodge was surrounded by trees and very quiet, despite being beside the road to the lodges at the end of the cul de sac!
Very well laid out inside with large bedroom equipped with a 6’ bed with bathing facilities (double sinks, shower and double ended whirlpool bath) leading off.
The living area was comfortable with a well-equipped kitchen area to the opposite side. Downside was lack of instructions for the cooker!
A large set of windows with sliding door led out to a large balcony/outside sitting area.
The site was carefully designed in that lodges were spaced throughout the wooded area such that you did not feel that you were being overlooked by other holiday makers in their lodges.
No welcome pack other than a few tea bags and little plastic pots of milk, so our advice is to bring your own coffee, tea and milk with you! There is a Tesco Express in nearby Wooten Bridge.
A brilliant place for a couple to completely unwind for a few days!

Excellent customer service as always 👌

Fabulous 4 days at Beach Cove. The setting is perfect and so was the accommodation. Damien at Reception was so friendly and super friendly - a wonderful ambassador. My dog and I loved it so much that this morning I booked to come back in September 😊

Emailing back and forth about my reservation/payment took weeks to hear a reply. Would have loved quicker email communication.

Location location location
Stumbled across Aberconwy Resort and Spa by accident and had bought a brand new lodge the following week.
Hermoine was brilliant very capable and helpful with the whole process and we can’t wait to spend our summers down here with our family and grandchildren.
Definately an investment in our future

We looked at several places in the area and Aberconwy was by far the best.
But what sealed the deal was working with Hermione and Rick. No pressure sales, just a fantastic walk around the property, lots of great units available, and easy negotiation on a price that matched our budget. The views are spectacular and the entire community is friendly with lots to do nearby. We’ve been there a year now and wouldn’t change a thing.

Easy booking, excellent price s

We have just booked our holiday so we can only review the booking processs - this was fairly straightforward and we received confirmation very quickly.

A lovely quiet site, the facilities in the lodge are excellent and the staff friendly and efficient. We had a fantastic relaxing week and have already booked again for later in the year. I highly recommend the site near Poole.

We come back every year
We have had no problem at all staff and lodges are good and would recommend for any body to come here it beautiful place

Nice park and location. Lodge was clean and generally good.
Unfortunately all power to the lodge went off at 19.00 and we have a 5 month old baby. Rang emergency number and a nice enough lad turned up 2 hours later with no tools and couldn’t restore the electricity.( it was dark by then and he wasn’t an electrician ). Arranged for an electrician to turn up next morning at 9 but unfortunately he sat in his van at reception (receptionist said she rang me but my phone wasn’t charged as we had no power.
Eventually I got the power restored myself so we could at least heat the baby’s bottle.
Receptionist told me ‘these things happen’ and only the duty manager could discuss compensation ( I only really wanted a free drink) and the duty manager would be on site after we’d left to go home, that was handy !!
Extremely shoddy customer service, no apology , no ownership of the problem, and fobbed off.
Disappointing end to a good week.

Heavenly escape. We purchased on site in 2016. It’s been an absolute godsend. We escape here almost every week. As soon as we get in the car, the stress is gone. The most beautiful beach literally on our doorstep. It’s dog heaven!!! The staff on site are amazing, grounds are always being tended. Owners events put on by the fabulous sales and reception staff.
There is the most amazing restaurant, hairdressers and spa on site.
I wouldn’t change ANYTHING about our experience here.

Easy no fuss booking

Being an owner on New Pines has given my family a new lease of life! Darwin Escapes have really got a hidden gem with this site, nesstled away from the hustle and bustle from the moment the gates open you pick up on the immaculate well maintained park. Everybody here adds to the overall positive atmosphere all taking pride in their holiday homes, never short of hello's or greetings to each other. Every single staff member is approachable, friendly and very well selected for their roles. Janine was the first staff member we came in contact with, what an honest, friendly, caring lady she is. She was very transparent when purchasing our holiday home and to this day will still check in with us. The entertainment complex is well ran. The entertainment team have the ability to read the room and work with what crowd they have in. My family are happy here, I am proud to be part of the community. I wouldnt hessitate when recommending New Pines to others.