Absolutely shocking customer service. Sent a return within the required 14 day period, have tracking that it arrived on 10th September and I have not had one response from the company. I ha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely brilliant service every time. Dan always manages to find the best pieces for both me and my children, and makes the whole process so easy. I can see something he’s listed on Instagram and h... Se mere
Refunded me full amount with 0 hassle- Dan is really nice man to deal with. Explained about certain issues that were no fault of his own but also made no excuses. Will definitely use his website again... Se mere
Just want to say bought your Tommy swim shorts on here Apple Pay, kept up to date immediately with order process then they arrived next day, top service 👍 Couldn’t have been easier or better in any w... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Founded in 2016, we supply and sell luxury designer brands at discounted prices. Items we sell can be current season, old season, outlet stock or European exclusives. Stock is bought in huge quantities and this enables us to sell all stock below RRP. We are a UK based VAT registered company and all items we sell are 100% authentic. Dan has built a small team of fashion minded individuals that will be able to help you with sizing, measurements or any other questions you have on a particular item. We are located in the city centre of Leicester, however we do not have a physical store and work only online. We look forward to dealing with you soon.
Kontaktoplysninger
Leicester, Storbritannien
- info@danyounguk.com
- www.danyounguk.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Item still not arrived
First time customer and possibly last. Ordered a pair of running trainers on 2nd of July. Paid the delivery that stated would arrive in 1-3 business days. 10 days later. Still no trainers, item not even showing as dispatched. Tried contacting through instagram. Message has been read but no reply. Tried contacting through WhatsApp, no reply. Emailed various different email addresses and still no reply. Have had to raise a dispute as no other option to get in contact. Really disappointed with the service. Not looking for a refund just the item to be delivered.

Besvarelse fra DANYOUNGUK
Ordered a t-shirt 9 days ago and…
Ordered a t-shirt 9 days ago and received a confirmation email.
Since then I have had nothing in regards to delivery? Emailed twice with no response, messaged on Instagram and also tried phoning the number linked to the company which doesn't seem to be in use.
No way of contacting the company, so unsure how I'm going to receive my order or my money back.

Besvarelse fra DANYOUNGUK
7 days on from placing my order….
7 days on from placing my order….
I have no parcel
I have no excuses
I have no reply from your questionnaire
I have no answer from contact@dygroup in the said time maximum (48hrs)’
No reply whatsoever
I’m returning customer aswell
My son has missed out on half his birthday clothes :(

Besvarelse fra DANYOUNGUK
Ordered 2 running sets yesterday turned…
Ordered 2 running sets yesterday turned up today great service 👍🏻
Just want to say bought your Tommy swim…
Just want to say bought your Tommy swim shorts on here Apple Pay, kept up to date immediately with order process then they arrived next day, top service 👍 Couldn’t have been easier or better in any way.. will be buying again
Got told I could exchange an item then got the item sent back and charged delivery fee
Asked could I exchange an item and was told no problem and sent return address. Returned item for exchange to receive the item back and be charged another delivery fee along with being told they don’t take exchanges. Won’t be ordering again.

Besvarelse fra DANYOUNGUK
This is the worst company ever
This is the worst company ever. Ive payed and waited for my order now in a hole month, have not received any help or my package from them. Have not even get the money back. This is a bluff company, DONT EVEN ORDER FROM THEM!

Besvarelse fra DANYOUNGUK
Loyal returning customer
Loyal returning customer. 2x cp jackets the best I’ve ever seen at great prices. Definatly returning again and most likely all kids shopping done from here in future. Need a loyalty discount on top of its possible please at this rate lol
Great price
Great price, great service. Always my go to for designer clothes for me and my son
Fantastic service
Fantastic service! Fast delivery and great item! Thank you.
Bang on from start to finish
Bang on from start to finish. Easy to deal with quick delivery
Perfect all round
Placed first ever order with Danyounguk just over a week ago and have since placed two further orders. All three arrived next day, well packaged and exactly a described. Seamless and faultless service from start to finish and would highly recommend.
Cheers
Stu
Not convinced they are legit
I bought an expensive Canada Goose jacket from Dan Young at a significant discount. I was very surprised that it arrived without original store tags or packaging. It had been simply placed, unwrapped, in an *open* DPD bag which was then placed in a mailer. This made me wonder. Now, a month later, the stitching on one arm is starting to become undone. I tried to reach Dan Young to address these issues, but had these problems: 1. It's very hard to find contact info on their website. 2. When I did find their customer service email, my email to them was rejected (I tried twice). Hence ... this review. [FYI, my original review expressed my concerns more strongly. As their first response, this company threatened legal action, which makes me even more alarmed about their business practices.]

Besvarelse fra DANYOUNGUK
#91686 My order has been cancelled
#91686 My order has been cancelled
I’ve been trying to contact you no response. Please look into it
Excellent customer service!
I ordered the wrong size. This was corrected the next day with brilliant service to hand deliver a bigger size
Brilliant customer service all round
Purchased a Rolex from Dan young…
Purchased a Rolex from Dan young excellent service from start to finish couldn’t recommend enough
@DANYOUNGUK
@DANYOUNGUK
Very happy with my Stone Island Nylon Metal In Econyl Regenerated Flight Trouser , the item was shipped out very quick , the most important thing the brands are AUTHENTIC! ✔️
Great Service!
Ordered yesterday morning at 9:30 and it arrived today and 1 pm unreal service couldn’t ask for better
Ordered off DY UK multiple times
Ordered off DY UK multiple times. Always perfect, postage is quick and communication is so good. I ordered trainers yesterday morning and I already have them in hand.
10/10 company
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







