Great service all round. Gracie was fab, she kept me well informed throughout the process and has an excellent demeanour well suited to her customer facing role.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booking the car was made easy, a courtesy call the day before and on time despite a late afternoon appointment. When I arrived, Gracie was friendly and helpful. There was a working area where I could... Se mere
Grace was really helpful, allowed me to drip off my car early before the centre opened, kept me informed of the work during the day.
Absolutely fantastic service from Gracie! I had such a lovely experience with Dack Motor Group and particularly wanted to mention Gracie, who was absolutely wonderful from start to finish. She wa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
An independent family run motor business based in Lincoln. We offer a full suite of vehicle services, including vehicle repairs, servicing and MOT. Additionally, a vehicle bodyshop, van sales, vehicle rental and van conversions departments.
Kontaktoplysninger
Whisby Road, LN6 3QW, Lincoln, Storbritannien
- 01522535840
- www.dackmotorgroup.co.uk
4,6
Fremragende
155 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality service at a fair price
Quality service at a fair price, the staff are so kind and caring which makes the overall experience that much better.
4. september 2024
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Besvarelse fra Dack Motor Group
Hi Joel,
Thank you for taking the time to leave your feedback from your recent visit to Dack. We really appreciate all feedback.
We are very happy to hear that you had a great experience with our team, and services.
We look forward to seeing you next time :-)
The Team at Dack
Exellent company …
Exellent service from start to finish Ash kept in touch with our cars progress through the whole time they had it would definitely recommend A++++
4. september 2024
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Hi Matthew,
Thank you for taking the time to leave your feedback for our bodyshop team. Ash was really happy to read your review.
Thank you again,
The Team at Dack
Continued exemplar of customer focus
As ever, a courteous and professional service by the team at Dack; thank you!
3. september 2024
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Hi Les,
Thank you for taking the time to leave your feedback for our team. We were really happy to read your review, and look forward to seeing you next time :-)
Thank you again,
The Team at Dack
Service/mot with a smile
Needed to have early mot/service. Put through first. All done by 12, including car wash! Helpful reception,2x coffees
2. september 2024
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Hi Richard,
Thank you for taking the time to leave your feedback for our team. We were really happy to read your review and pleased that you had an efficient turn around on your MOT/ service.
We look forward to seeing you next time :-)
Thank you again,
The Team at Dack
Top class work
Good communication from start to finish.A very thorough assessment and no work under taken without consulting me first.A very professional company and not bad pricing.
A pleasure to deal with.
21. august 2024
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Hi Simon,
Thank you for taking the time to leave your feedback of your experience here at Dack. We were really happy to read your review, and look forward to seeing you next time :-)
Thank you again,
The Team at Dack
Absolutely fantastic experience using…
Absolutely fantastic experience using DACK ,friendly staff very helpful 😀. I would recommend the hire company to everyone want a quality van to hire.
28. august 2024
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Besvarelse fra Dack Motor Group
Hi Raymond,
Thank you for taking the time to write this review for the Hire team. Leigh and the team are really pleased to hear that you have had a great experience :-)
We look forward to seeing you next time,
The Team at Dack
Quality repairs from a quality garage.
Such a wonderful experience the quality of workmanship was amazing and fantastic customer service thank you to Ash and the team.
19. august 2024
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Besvarelse fra Dack Motor Group
Hi Alan,
Thank you for taking the time to leave your feedback. Ash, and the team are really pleased to hear that you have had a great experience with the bodyshop :-)
We look forward to seeing you next time,
The Team at Dack
A very well run business
Excellent communication at all times during various stages of the extensive and complex work required on my vehicle.
Tom on the service desk had a detailed knowledge of progress if I phoned without having to refer to records or feedback from people involved with the various aspects of the work, mechanical, bodywork brakes and MOT.
The quality of work was very good and I was asked not to hesitate if any issues were to arise after the vehicle was returned to me, none did.
The staff in reception and others passing through were friendly, helpful and sociable at all times which I believe is a sign of good management and staff training.
17. juli 2024
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Besvarelse fra Dack Motor Group
Hi Newmarch,
Thank you for taking the time to leave your feedback. Tom and the wider service team were really happy to see your review, and really value your feedback.
We're really pleased to hear that you had a great experience here at Dack, and that you are very happy with the work, the service and the wider team. :-)
Thank you, and we look forward to seeing you next time,
The Team at Dack
These guys in Coventry have been great
These guys in Coventry have been great. They had their hands full taking on our A1 bought from the auction with a few issues. With perseverance and communicating with us, we got there. Thank you
29. juli 2024
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Besvarelse fra Dack Motor Group
Hi Kerry,
Thank you for taking the time to write this review - The Coventry team are really pleased to hear that you have had a great experience and value your feedback.
We're really pleased to hear that your A1 is sorted :-)
We look forward to seeing you next time,
The Team at Dack
A brilliant company with really…
A brilliant company with really friendly and helpful staff.
19. august 2024
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Besvarelse fra Dack Motor Group
Hi Louise,
Thank you for taking the time to write this review. The team are really pleased to hear that you have had a great experience :-)
We look forward to seeing you next time,
The Team at Dack
Superb service as usual!
Superb service as usual!
Great price, easy process and always so friendly. Wouldn’t think to use anyone else now and we have certainly used them a lot over the past few years!
16. august 2024
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Besvarelse fra Dack Motor Group
Hi Samantha,
Thank you for your review. The team here at Dack are really pleased that you have had multiple great experiences with us! :-)
We look forward to seeing you next time,
The Team at Dack
Great friendly and professional service
The team at Dack were friendly, professional and thorough. A great job done and I’ll definitely be back again.
13. august 2024
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Besvarelse fra Dack Motor Group
Hi Zilli,
Thank you for taking the time to write this positive review, and share your feedback.
We're really grateful for all feedback, and are pleased that you have had a great experience with us.
We look forward to seeing you next time,
The Team at Dack
Molly was really helpful and explained…
Molly was really helpful and explained everything in a way I understood. She is an asset to your team.
14. august 2024
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Besvarelse fra Dack Motor Group
Hi Sammie,
Thank you for your review. Molly was delighted to receive your feedback, and the team are really pleased that you had a great experience, and understood everything from Molly.
We look forward to seeing you next time,
The Team at Dack
Really good service
Really good service, the only thing that could be improved is communication around updates being more regularly even if nothing has changed
16. august 2024
Uopfordret anmeldelse
Besvarelse fra Dack Motor Group
Hi Rebecca,
Thank you for taking the time to write your review. We value all feedback, so will absolutely take your feedback on updates and communication on board.
We are pleased that you had an overall good experience.
Thank you again,
The Team at Dack
Great service and communication!
Molly was so helpful and kept us updated through the whole process of diagnostics and repair. First class service as always from Dack!
12. august 2024
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Besvarelse fra Dack Motor Group
Hi Peter,
Thank you for taking the time to write this review. We are really pleased that you've had a good experience here at Dack.
The service team were really happy to receive your positive feedback! :-)
We look forward to seeing you next time,
The Team at Dack
Great friendly staff smart clean van
14. august 2024
Uopfordret anmeldelse
Besvarelse fra Dack Motor Group
Hi Bryn,
Thank you for taking the time to write your review. Leigh and the hire team were really happy to see your feedback, and glad that you've had a good hire experience with us.
Thank you,
The team at Dack
After My Corsa had flashing engine…
After My Corsa had flashing engine light and wasn’t running properly
In a panic dropped in to Dack to see if they could help me out
Excellent service from Aimee , who said yes we can fit you in this afternoon
After a Diagnostic check , they ordered a part all fixed that afternoon .
Waited in rest area, lovely coffee too
All stress was taken away
Will go back again
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Dack Motor Group
Hi Taylortribe,
Thank you for taking the time to write this review - Aimee was really happy to receive your feedback.
The team are really pleased to hear that you have had a great experience :-)
We look forward to seeing you next time,
The Team at Dack
Last minute problem sorted…
Despite trying to make sure everything on the car was sorted before going on a European motoring journey a brake warning light came on two days before leaving. Dack saved the day and saved me a lot of stress. Despite a full work load they sorted everything for me and I am now happily on my journey. First class service.
9. august 2024
Uopfordret anmeldelse
Besvarelse fra Dack Motor Group
Hi Ralph,
Thank you for your feedback from your recent visit to Dack. We really appreciate you taking the time to post your review, and are very happy to hear that you had a great experience here. This has been passed on to the service team.
We hope you have a great time away!
The Team at Dack
The staff on the desk was very helpful
The staff on the desk was very helpful, themselves and the technicians always go above and beyond for myself and my vehicle. It’s a real pleasure brining my vehicle here, I know it’s in good hands.
9. august 2024
Uopfordret anmeldelse
Besvarelse fra Dack Motor Group
Hi Ebony,
Thank you for taking the time to review your experience at the Dack Service Centre. We're really happy to hear that you have had a great experience, and our team really value your feedback.
We look forward to seeing you next time :-)
Any questions in the mean time, please feel free to reach out.
Thank you,
The Team at Dack
Excellent and efficient service from…
Excellent and efficient service from the very outset. Identified the issue with the car and explained thoroughly what the solution was. Kept informed of progress and timescales and the work was completed as promised. The work done transformed the car at a fixed very reasonable cost.
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Dack Motor Group
Good Afternoon,
The team here at Dack are really happy to hear your feedback from your visit to our service centre.
We are really pleased to hear that you have had a great experience, and that your car was transformed :-)
We look forward to seeing you next time,
The Team at Dack
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.