Everything went wrong
Everything went wrong - their website is misleading. Order promised in 3-5 days. Over 2 weeks later - no order, no word, nothing. I finally reached out to them and they said they had a spike in orders and had to restock but that was almost completed and my order would be shipped priority. A full week later - nothing. No email, no order received, no communication of any kind.
Completely misleading advertising on their website and even their customer service reps (prob are AI) are not helpful or telling the truth. Just try to placate you but do nothing to help.
I used to love Key Smart - but now they are part of this Curv Group, I will no longer shop with them. Not worth the stress.








