Currys - Stoke Festival Park Anmeldelser 

81
•
TrustScore 4.5 ud af 5

4,3

Unit 1 Festival Heights RP, ST1 5NZ Stoke-on-Trent, Staffordshire, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I went to Curry's with a specific laptop in mind. A nice lady came to me and I told her what I need the laptop for and she showed me a few and my attention was drawn to the Microsoft laptop with touch... Se mere

Bedømt til 5 ud af 5 stjerner

We were a senior couple looking for a lap top for basic home use. We were ably guided by Nastaran (assistant) and John (Microsoft assistant) in appropriate choices which would meet our needs. They... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered a coffee machine for collection from Festival Park, Stoke on Trent and was informed within 1 hour that it was ready for collection. Picked up the next day and my old broken machine was accept... Se mere


Virksomhedsoplysninger

  1. Hvidevareforretning
  2. også i
  3. Computer- og tilbehørsbutik
  4. Elektronikbutik
  5. Køkkenudstyrsbutik
  6. Mobiltelefonbutik
  7. TV-butik

Om Currys - Stoke Festival Park

Skrevet af virksomheden

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Kontaktoplysninger

  • Unit 1 Festival Heights RP, ST1 5NZ, Stoke-on-Trent, Staffordshire, Storbritannien

  • 03445610000

4,3

Fremragende

TrustScore 4.5 ud af 5

81 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(81)

139.171 anmeldelser inden for de sidste 12 måneder

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Bedømt til 2 ud af 5 stjerner

Having purchased a LG Smart TV which I…

Having purchased a LG Smart TV which I was lead to believe was a good brand i started to have problems where the tv screen would go blank with a message saying. ‘Your TV will restart in a while to free up more memory’ this Would happen 5-10 times a night so I contacted Curry’s and the said I needed to book it in for a repair and if it could not be fixed I would have a voucher for a new tv. So it went to repair and I got a phone call saying ‘it a normal fault with LG tvs so we are going to return your tv to you’d till with the same problem I asked about the ‘Voucher’ they said I could have to replace this tv and they said’no we are just bringing the tv back’ the left hand doesn’t know what the right one is doing I will never have another LG tv and I hope this helps people who are looking at purchasing LG tvs . If curry’s knew there is a common fault why sell them to customers who are unaware of this

4. oktober 2026
Uopfordret anmeldelse
Currys  - Stoke Festival Park-logo

Besvarelse fra Currys - Stoke Festival Park

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Bedømt til 1 ud af 5 stjerner

What is the point of choosing a delivery day?

My order went through great, I chose delivery to store as I was working 12.5 hour shift. However, delivery to store should have been Friday, we are now past that, and i still have not had an email to say I can collect my £900 laptop that is a birthday present for my partner. Awful service

3. oktober 2026
Currys  - Stoke Festival Park-logo

Besvarelse fra Currys - Stoke Festival Park

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Bedømt til 5 ud af 5 stjerner

Assistant 46 Judith was great

Assistant 46 Judith was great. Very informative on washing machines and I’m happy to purchase and looking forward to using.
She Gave many options to arrange delivery dates and times. The whole process was quick and efficient. I would always recommend Curry’s at Festival Park to friends and family. Thank you.

2. oktober 2026
Bedømt til 1 ud af 5 stjerner

Collections desk unstaffed

Collections desk unstaffed, had to ask for someone to come quite a few times. Eventually a 'human robot' came to serve me - cold, emotionless, monotone, no interpersonal skills, and acted like I was in the way of him getting on with his job - whatever that was at the time. Really, with so many people unemployed, is this the state of Curry's customer service offering? Not a shop any longer, but a warehouse staffed by robots.

1. oktober 2026
Currys  - Stoke Festival Park-logo

Besvarelse fra Currys - Stoke Festival Park

We are truly sorry to hear about your experience at our collections desk. It's very disappointing to learn that you found our service to be cold and unhelpful. We appreciate you bringing this to our attention.

Bedømt til 1 ud af 5 stjerner

Terrible Staff

Assistant told me when collect printer the ink in the box will only last 5 sheets as its a test only. Told me to spend 38 to buy new. Bought new colour and b&w 575 576 and when home realised didn't give me free sheets that where on canon box of ink. Rang store direct totally insulted when explained me issue. Assistant told me when I questioned him replied I must be stupid or his mic had broken. I heard everything. Had drive back gave ink back as refund and am buying elsewhere.

27. september 2026
Currys  - Stoke Festival Park-logo

Besvarelse fra Currys - Stoke Festival Park

Hi Ian,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

Bedømt til 5 ud af 5 stjerner

Good sales man

Good sales man, who explained the facts, so I understood.
Help with the delivery.
The delivery van was scheduled,
on arrival they unboxed the fridge and placed it where I wanted it.
They took the packaging away.
The fridge is perfect.

29. september 2026
Bedømt til 5 ud af 5 stjerner

Excellent service

So this isn't my first experience with currys, but I've found that their application for credit is easy to use, decisions is quick and easy, updates on delivery is outstanding, from the point of ordering, the text which gives you an accurate delivery time, means you can plan things around your delivery meaning your not tided to the house all day, you can request certain days at checkout which is very helpful

17. august 2026
Bedømt til 5 ud af 5 stjerner

Service

Great experience with staff member, nice and friendly. Product available within the promised hour. Easy click and collect

24. september 2026

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