The purchase of the washing machine was fine but 3 items I was told were free were added to the bill without me noticing. When I returned later to query the additions I was told that the money could n... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 5 Keighley Retail Park, BD21 3NJ Keighley, West Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found your staff member Lucy,pleasantly informed,polite,and extremely efficient .A refreshing approach to the customer.Not pushy.She ent through the process with patience.My husband who is disabled... Se mere
The sales person was very helpful, polite & knowledgeable. The chap that brought the washing machine to our van was very polite
The sales person was very good, helping us decide which product we required. The sales person was Rayia a very personable lady.
Virksomhedsoplysninger
- Hvidevareforretning
- også i
- Computer- og tilbehørsbutik
- Elektronikbutik
- Køkkenudstyrsbutik
- Mobiltelefonbutik
- TV-butik
Om Currys - Keighley
Skrevet af virksomheden
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Kontaktoplysninger
Unit 5 Keighley Retail Park, BD21 3NJ, Keighley, West Yorkshire, Storbritannien
- 03445610000
4,4
Fremragende
31 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service and product meets our…
Excellent service and product meets our reqirements
19. september 2026
Big thank you to Wayne and Chris at the…
Big thank you to Wayne and Chris at the Keighley store of Currys who fixed my laptop. The problem was proving very tricky but they sorted it out in the end and I am very happy with the customer service.
11. september 2026
Caring staff member Lucy…
I found your staff member Lucy,pleasantly informed,polite,and extremely efficient .A refreshing approach to the customer.Not pushy.She ent through the process with patience.My husband who is disabled she cared enough to offer a chair.
12. september 2026
A very easy online purchase and collect…
A very easy online purchase and collect service and a great deal price too. Also, very nice staff at collection in Keighley.
31. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Very strange man on the collection desk
Ordering online was straight forward. I received an email confirmation immediately and another the next morning informing me that my item was ready for collection. The reason for the three stars was the man I came face to face with at the collection desk. I stood for 10 mins and he “busied himself” by shuffling papers and pressing keys on his computer. He didn’t look at me once. A lady working on the shop floor eventually asked if she could help me. She looked directly in his direction when she spoke to me, so she was clearly irritated by him too. I have my name and she went to collect my order, which she placed on the collection desk. The man picked it up, scanned it and asked for my four digit code which I eventually got out of him was the last four digits of the card i’d used to make the purchase. There was no eye contact, no offer of a bag to take my item away in….nothing. I didn’t even get a “have a nice day” or “goodbye”
It was very odd! This was the Keighley branch.
21. august 2026
Besvarelse fra Currys - Keighley
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR82282
Helpful guys doing the delivery.
27. august 2026
Waited over 30 minutes to collect a pre-purchased laptop.
I bought a Laptop with collect in store at Keighley.
I was 2nd in the Collection queue. After waiting 30 minutes to be served I was still 2nd in line, the staff were seeing other potential customers in the shop and avoiding the collection desk, so I flagged a member of staff down in the shop and requested that some staff came to the collection desk. He said all staff were busy seeing customers so no one could help. After a few minutes he called me over and sorted me out at a shop floor till. As I left, the person in front of me in the collection desk queue was still waiting and the queue had grown by another few people.
Very poor customer service by Curry's. Next time I will buy my goods elsewhere.
26. august 2026
Besvarelse fra Currys - Keighley
Thank you for taking the time to provide us with your feedback. We sincerely apologize that your collection experience was not as smooth or efficient as it should have been. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Ordered on line collected next day no…
Ordered on line collected next day no hassle no problems
25. august 2026
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