Curo Anmeldelser 

My name is Margaret Moseley, I live alone in a flat. Once a week my support worker Jo B, takes me shopping. It is my opinion that she has the patience of Job. My mobility is very poor and my eyesight is not great. Were Jo not to do this, I wouldn't be able to go out as there isn't anyone else who would push my wheelchair. She books my taxis for me, so I can go to a craft club. As far as I'm concerned makes my life possible. I just wish you could know the difference this makes to my life.

I had a home swap where someone ran my applications. She was named RHIANNAN , and she was absolutely amazing! She put in a lot of effort for me and really cared about every single paper. Their face service was also absolutely amazing.

Kyle in CCT - professional, understanding and thorough. Appreciated you taking what I shared seriously! 5*

Melanie has been extremely helpful, kind and supportive.
If I need any advice, she’s more than willing to help - tries hard to find a solution for me.
It’s a very stressful time as we are moving my mother out of the Curo property. I’ve found whenever I called Melanie always gets back to me immediately. I’m very grateful for all her support.

Melanie wás so helpful and understanding. It's above and beyond what

A big thank you to Sam and Izzy who helped with an electrical repair at my home today! Amazing job and made sure everything was left working and safe! Thank you so much!

I’d like to Thank Sheena Archer for her help in finding support for my neighbour following his recent safeguarding incident, and her valuable time helping me with my iPhone. More importantly she has helped my neighbour who has dementia to get the support he needs. She has been outstanding in her support and knowledge in helping us.
I have often nominated her for awards and if there are further awards I want her to be nominated.

Clive Hawkins/John Smith, Job No: 1623554, from CURO Housing Association came and carried out repairs at my flat. They were friendly and helpful and completed all the jobs. They went further and helped me fix a bracket for my bike which they didn’t need to. Very pleasant team and I felt relaxed around them. Angel Owens BA24EN

Barrie was absolutely brilliant today. He identified the source of a problem leak that had been eluding me for months and sorted it out. He also went above and beyond the call of duty by solving another problem which has been particularly bothersome to my neighbours. Thank you so much for your considerateness and expertise.

My experience with Hannah and Teresa was outstanding from start to finish. While there were some delays on the lender's side, Hannah and Teresa were exceptional throughout the entire process.

Having worked in real estate for many years and been involved in countless transactions, I can honestly say they are among the most professional and dedicated Sales Negotiators I have dealt with. They genuinely cared about the purchase and treated me as more than just another client.

What impressed me most was their responsiveness, communication, and attention to detail. Whether they were working, on leave, or covering for one another, I always felt supported and informed. I cannot recall waiting more than 24 hours for a response, which is rare in today's market.

They worked hard to secure the best outcome for me, handled challenges professionally, and remained committed from reservation through to completion. Their patience, knowledge, and willingness to go the extra mile never went unnoticed.

I would also like to recognise Curo Group. From my experience, they have been a professional and customer-focused developer. The quality of the apartment, the overall development, and the support provided throughout the process gave me confidence that I had made the right investment decision.

Thank you, Hannah and Teresa, for making what was stressful purchase a genuinely enjoyable experience. You are a credit to both your profession and Curo Group, and I would happily work with you again in the future.

Michelle Sage from the tenancy advisory team needs a 5* rating ! During my mutual exchange she was absolutely brilliant and went above and beyond . Absolutely brilliant service thank you Michelle 😊

Neil Rogers (Resident Engagement) is an asset to Curo. He has done so much more than anyone else to help us. He is very professional, understanding and seems to care about the tenants.

Utter rubbish! They are absolute charlatans! They took almost a year to fix a leak in my bathroom ceiling/roof and almost a year later, it took almost 4 months to fix a leak in my bedroom ceiling/roof (still ongoing 2/6/26). They have no regard for the law or their own policies and rely on your ignorance of both to evade consequences. Their 'Core Values' on their very own website are laughable and not to be believed.

You are driven to the edge of insanity by their ineptitude and then judged and discriminated against for it when you complain. Their whole complaints procedure is self-protective and defensive. They have no interest in the hell you've been through at their hands. The compensation package is absolutely pathetic and insulting.

Just had Barrie in for a job in Bath and he was fantastic! Polite, fast and effective and most importantly very mindful of the house. Genuinely a pleasure to have had him over.

We just had Barrie round to replace a broken handrail. Very happy with him and his work, very polite and efficient. Nothing was too much trouble. A+++

If I could rate higher than a 5 star I would....
I would like to personally thank Jess and Krystal for their ongoing support throughout the whole buying process.
Had it not been for Jess and her speedy response to all issues raised I don't think I would have got through with my sanity intact.
Jess you were amazing and can't thank you enough, and Krystal you've also been a shiny light when things were looking a little uncertain.
Again thank you both so much for everything...Curo are lucky to have such amazing and supportive staff, these two are literally the best.
There are still a few teething issues as it's a new build but the team are on it straight away and the response is immediate.
Can't fault the service.

I have recently sold my shared ownership property with Ruby Webber and I had an amazing experience! Ruby was incredible throughout the whole process, especially when my first buyers fell through. She answered all my emails within a couple of hours at the latest and always had the information I was after. She was friendly and reassuring the whole way through, answering all my questions (even the silly ones - I hadn't sold a house before so didn't quite know the process!) and generally being on hand to help anytime, even chasing information that wasn't her responsibility to find when there was a bit of a delay. Before selling, I have always had a good experience with Curo. The shared ownership scheme is brilliant - a great way to get on the ladder - and the team were always so helpful.

Very friendly and helpful and got the job done quickly 👌🏽 xx

My shower wouldn't work this morning 22nd of May..... I could only phone after 6pm....when I got back from work....
Firstly....after hours ... Sabrina was amazing .. thoroughly professional ......understood my dilemma... Said she would do her best to organise an after hours plumber... Hopefully this evening...
Liam arrived.... He was brilliant!
For such a tall man.... He worked so neatly and delicately in really small spaces!
So professional ... so knowledgeable... Sorted the shower and even was kind enough to help me attach a toilet seat!!!!
You need to duplicate and bottle these two people! 🙂
Thank you!

Nick Purnell arrived promptly and was very friendly. Work was very good and he was very attentive to get the work right for me. Highly recommend