There were 2 items missing from my order and my email was responded to promptly by Jane and I received to 2 missing items within 48 hours. Jane was extremely helpful, and made my 1st time experience s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I tried to order online but was unable to manage it. So I telephoned to make the order and the young lady was really, really helpful. Ordering online does not come easily to the older generation and y... Se mere
Over the last few years I have had problems getting hold of the edible Culpitt Chrustmas cake decorations. Shops like Hobby craft no longer stock them and the big supermarkets seem to have very few or... Se mere
I have been using this company for a number is years. There produce is of high quality and also there customer care too. Orders arrive within a few days of purchasing, always carefully packaged. I... Se mere
Virksomhedsoplysninger
Om The Craft Company
Skrevet af virksomheden
About Craft Company
For everyday baking and special celebrations, Craft Company is your one-stop shop for great value cake decorating supplies. Fast and free delivery options available.
The Craft Company is here to help you create cakes to celebrate any occasion and every party theme. From birthdays, weddings, baby showers and christenings to special seasonal sweet treats for Easter, Valentine's Day, Christmas or Halloween, we have your cake covered!
Look no further for leading cake decorating brands including Renshaw, Baked With Love, FMM, Sugarflair, Colour Splash, Saracino, Massa Ticino, Satinara and many more. We stock a huge range of supplies for your cakes, cupcakes, biscuits and cookies including cupcake cases, birthday candles, cake mix, cake boards and boxes, as well as ready made edible cake decorations, food colouring and fondant sugar paste - all in one place, and always at great prices.
Plus, join our loyalty scheme and you'll save even more!
First Order Discount
Skrevet af virksomheden
- Sign up to our newsletter and receive 10% off your first order!
Kontaktoplysninger
Jubilee Industrial Estate, NE63 8UQ, Northumberland, Storbritannien
- 0345 565 1700
- info@craftcompany.co.uk
- www.craftcompany.co.uk
4,8
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service, quick, efficient and an easy website to get around. Thankyou
3. oktober 2026
Easy to order and great service
28. september 2026
Good choice of mixes
Good choice of mixes, made up the first one, excellent quality and taste. The ready made cream is a bit sweet,but ok..
28. september 2026
My experience with The Craft Co
My experience with The Craft Company was very good apart from the delivery of the parcel, the box was delivered to a neighbour, the box was torn open. Luckily enough the contents were all there, & well wrapped individually, so hence the 4 * review
29. september 2026
Received ans all been nice packed.Thank…
Received ans all been nice packed.Thank you
30. september 2026
Eady to order
Eady to order, delivered eithin the given dates. Well packaged. Goods were just as shown and good quality. Will order again.
29. september 2026
Besvarelse fra The Craft Company
Thank you so much for taking the time to leave us a review! We are thrilled to hear that your ordering process was smooth, your package arrived right on schedule, and that you are happy with the quality of your items
Quality products with good customer service.
As is the ‘norm’ with The Craft Company : having placed my order I was kept well informed as to the delivery status - the order arrived quickly and was as expected; quality Christmas cake boxes ! Good customer service !
28. september 2026
Besvarelse fra The Craft Company
Thank you so much for the fantastic feedback! We are delighted to hear that your experience was up to our usual high standards, from clear delivery updates to fast shipping. It is great to know you are happy with the quality of your Christmas cake boxes and customer service.
We truly appreciate your continued support and look forward to helping you with your next order!
Well packaged and delivered quickly…
Well packaged and delivered quickly what more can you ask
27. september 2026
Besvarelse fra The Craft Company
Thank you for the review! We’re delighted to hear your order arrived quickly and safe and sound. Providing fast, reliable service is what we aim for every time.
Brilliant service & my sugar…
Brilliant service & my sugar butterflies were perfectly wrapped will definitely use again thanks
27. september 2026
Quick and easy to deal with
I have ordered a few times off this company good quality items and very quick delivery would definitely recommend.
25. september 2026
Besvarelse fra The Craft Company
Thank you so much for the recommendation! We are thrilled to hear that you’ve had great experiences across all of your orders with us. Delivering top-quality items quickly and reliably is always our goal.
Delivery was on time, it arrived before the expected time date
Delivery was on time,
24. september 2026
It was a great service in was formed…
It was a great service in was formed due to a standing order I want it for the following day overnight however when the customer services officer said it would go over to the next week Saturday I was able to get the the package delivered overnight on the weekday it arrived in good time
29. september 2026
Love using this company
Love using this company. They never disapoint, quality is keep at a premium as the items are carefully wraped in the box. Prices are very competable and they always pass on discounts when they can.
18. september 2026
Uopfordret anmeldelse
Hidden gem!
Have literally everything you need at amazing prices. Eveything also comes packaged super well.
29. juli 2026
Great company to deal with
Really good company to deal with. The items ordered were exactly as described. Delivered very quickly. I will use them again.
22. september 2026
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