The CPD Standards Office Anmeldelser 111

What a professional organization! Thank you for the support.

Amy Sandford was really helpful providing clear and detailed information about the application process.

Nicci is always wonderfully friendly and professional and goes the extra mile to make sure that everything is as you need it to be. I have had accreditation through CPD Standards Office for a long time now and they have always been extremely helpful. I really could not ask for a better service. Thank you as always Nicci :-)

Amy Sandford gave me great customer service in the ways it matters: very quick to respond to emails, provide you the relevant information needed, weekly follow ups and finds ways to support you on anything you need.

Quick and easy responses with Amy from their team. Supportive and knowledgeable at answering my queries and questions. Thank you!

The credibility of our CPD Events under the VetswithHorsepower banner depends heavily on the quality of our presentations and it is good to be measured independently. The CPD STANDARDS office support is a fundamental and positive guide for us and adds significantly to our international reputation for excellence - it’s worth doing for sure and the advice and help they provide are truly excellent. Thank you Diane and the team - you add a measure of quality to our work which we would not be able to find anywhere else!

From day one I felt i was in safe hands.

Through the onboarding process, the communication was really good - if I had a query it was answered quickly.

Getting accredited does take a while - but then, maybe good things come to those who wait.

Really engaging and competent sales person - Dewan

DO NOT GO WITH THIS COMPANY

This company has ripped me off out of over £3000

When I rang this company I wanted to qualify to teach and give qualifications and accreditations.

The lady in the beginning said yes that’s not a problem. This is the fee and you will be able to offer qualifications and accreditations.

Only 2 years down the line after paying there fees did they highlight to me that it was only accreditations.

The fact I wanted to teach to give qualifications was not in fact what they offer and has never offered.

Their selling team gave me false information and took my money for something which was promised when in fact was not the case.

The company has been in touch and said they will offer be half reduction if I stay with them on next years fees but no refund for something which they have sold falsely over the phone. I actually spoke to one of the CEO and Co founders of the company and she was no help AT ALL. Point blank refused to offer any kind of refund because ‘ that’s their policy’. Does not care about their customers one little bit and was only interested in telling me sorry for the ‘confusion’

Disgusting company taking a small business money and not providing what they said over the phone and only highlighted after paying 2 years of fees.

I had my first meeting with Andrew Scarle, oh the guy can explain well, and i really understood everything i wanted to know about Accreditation.
Thanks a lot.

I have been working with Andrew from CPD for quite a while and it's always a positive and informative interaction. Very excited to finally be working with CPD this year and to be getting an accreditation that will set our company above the rest!

Rachel is very friendly and is approachable. The team are encouraging and they make you accountable for your submissions and are thorough plus they are willing to help you at every turn.

Excellent call with Andrew this morning, super helpful, friendly and very informative regards the process. Thank you
Siobhan

what a great way to start with the CPD. Rachael explained everything and I am happy to know that I have support and not alone.

The whole experience from information gathering to finally achieving accreditation was just a breeze. Both Sarah Fox and Annie from the Assessment Team were wonderful, quick to respond and not pushy at all. We will definitely reach out to them again to accredit any other courses we might have :-)

The decision to get CPD accredited was likely the best move made for the business.

The courses have received more credibility, making it easier to acquire learning subsidies/funding for learners to tap on.

Great experience with Amy, patient, efficient and clear, highly recommend!

This is a truly great Organisation to work with. All staff are friendly, helpful and professional. Our Account Manager, Racheal Ward has been particularly helpful and I would not hesitate to recommend the CPD Standards Office to any organisation looking to enhance their credibility

Sarah is an asset to your team. She has proactively reached out and supported me as the main contact and managed our company account diligently, following up consistently on any outstanding queries. Not only does she save me a lot of time, her response rate is unrivalled. Thank you for all your support to date, I look forward to continuing our working partnership.

Feedback on Amy Sandford

Amy has been on point since my initial enquiry and has continued in this vein up until after we spoke on the 14th July 2023.

I hail from Capetown, South Africa and was pleasantly surprised at the very quick response to my enquiry. She also called at the appointed time.

Amy sent me the relevant reading material I needed to make an informed decision prior to her actual phone call on the 14th July. This provided a good platform from which to launch my enquiry.

My discussion with Amy was fruitful and one of substance.

She was informative and helped shape my understanding of how CPD points worked and how it would elevate my business here in South Africa.

Throughout our conversation she was professional, articulate and informative. She also listened intently and was able to speak to my concerns and needs.

Amy was supportive and understanding. She lent clarity to my questions and had format in her engagement.

It was an absolute pleasure liaising with Amy Sandford.

Priscilla Mannie
Director
Empowered Training Associates(Pty)Ltd
South Africa