I purchased a Humidx from cpap.com excited to give it a try. You get free shipping for orders over $50, but since I was just wanted to try the product I purchased the smallest quantity and spent $37.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Se mere
Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Se mere
Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Kontaktoplysninger
13235 N. Promenade, 77477, Stafford, USA
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Support for Handling of Returns
Had a couple of returns to handle and Mary B from CPAP.com could not have been more professional or helpful! I use CPAP.com regularly, so it was nice to know that they are truly interested in satisfied customers. They have definitely earned my future business! Thanks again.
I talked with FeRose today and she was outstanding
I talked with FeRose today and she was wonderful! I have developed an allergic reaction to my new mask and have been having difficulty getting any help. I had tried two other places, and the place where I had my sleep study done and no one could help me. I found cpap.com with a google search and am so glad I did. Rose was clear and easy to understand and confirmed that the mask I was considering was good for skin allergies. Then she opened an account for me and helped with my purchase. The price for sending the mask overnight was 1/3 the cost of the other company that I got my original mask through. I am so thankful that I finally found a company and customer service agent that cares and could help me! They are the BEST and I plan to use them for all of my future needs.
Airsense Mini…
I have a problems with the noise from my Airsense Mini.
I spoke with Daryl and he presented a few options to lessen the noise. He always sent a video that deals with subject. He was very helpful.
Daryl was Very patient and great at…
Daryl was Very patient and great at helping me set up my new equipment. I very much appreciate his thoughtful help!!!
Jacqueline fixed every thing and made…
Jacqueline fixed every thing and made it all happen. Five Stars!
I've been a customer for over a decade…
I've been a customer for over a decade and Tiania once again scores big for service. Her knowledge and efficiency helped in making my purchase decision and reduced my stress considerably! Many Thanks.
Outstanding customer service!!!
Juliene was extremely personable, helpful, and patient as she explained the various travel CPAP machines, including the AirMini which I was especially interested in.
She gave candid info on the pros and cons based on customer feedback which I especially appreciated.
I had a very positive experience with CPAP.com. Juliene is a delight to work with, and she gives outstanding customer service!
Mary B was very helpful and…
Mary B was very helpful and knowledgeable!
Tiania was very helpful in her instructions about my return. Polite spoke excellent 'American',something I find very rare in todays world. l
See below in title section
Fabulous service
Fabulous service. We had put in an order without the complete info. A check by us as to the status of the order found that we did not respond to the information request. It was resolved and she changed my order to get 2 day delivery. Thank you
I placed a call to order a travel size…
I placed a call to order a travel size cpap machine and had a wonderful experience with Ajeenah. She was thorough and very friendly. Can’t wait to receive my new machine
Daryl was awesome
Daryl was awesome - he answered my question and got me the gear I need to go on an off the grid trip. Thanks!!!
Customer for 7 years
Customer for 7 years, $5000. spent, would of always been a 5 star review. Never had a return. Mask blow out, possible machine malfunction. Ordered 3 new masks as well as new machine in case that was problem. On phone now over 2 hours, trying to return an unused machine- 3 hours at most, did not solve problem. masks I understand, but machine does not come in contact with anything. Can be reset to factory easily. Called me once said to return my call with a satisfactory conclusion, IGNORED. Be leary of return policy, make sure your machine is really defective prior to ordering new one. CPAP.com has no flexibility on machine returns, no consideration of the loyal customer that you have been and not even a price match guarantee. Ive never used another vendor in 7 years- Dumb......They always seemed like they really cared as long as I was ordering something!
Juliene was great
Juliene was great. She organized my prescription renewal and made certain I was to receive the parts that I needed.
Excellent service
Mary B cleared up a complication with my order quickly and was a real pleasure to work with. Thanks, Mary!
FeRose made my experience great
FeRose made my experience great. Information re AirMini saved my trip.
Professional and personable service…
Professional and personable service from Titania. Everything a customer service experience should be.
Calling Customer Service should always be this great!
When I called customer service, I reached a live person immediately, she answered my questions right away, and assisted me in placing an order. A perfect customer experience!
I did not get what I needed when I…
I did not get what I needed when I called!!
I need a diagram or booklet of My Z 2 portable CPap. Do you think I will ever get help?
The person who answered the phone was…
The person who answered the phone was wonderful! She advised me on some additional things regarding my travel CPAP. She refunded my original order and helped create a new order. Also suggested I expedite the shipping. I will definitely use your company again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








