The staff in the Harpenden store were friendly and helpful without being overbearing, both when we visited the store and when it came to placing the order over the phone a few days later.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our 2 delivery guys were great! Bernard and Emerson arrived on time and were very professional and friendly. They removed all the packaging before bringing it into our lounge and they placed it wh... Se mere
Virksomheden har svaret
Last minute call in, store closing at 5.30, perhaps a bit rushed, however dealt and spoken most efficiently, assistant very helpful. It was a very day and store ambiance and temperature spot on
Staff very helpful and courteous. No pressure to buy but understood our issue with measurement s etc as do not live in the Harrogate area. Arranged for us to contact them on our return home to make su... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Skrevet af virksomheden
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktoplysninger
Station Parade 49, HG1 1TT, Harrogate, England, Storbritannien
- 01423 226467
4,8
Fremragende
91 anmeldelser
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An enjoyable experience
The store is welcoming, well set out and easy to navigate. The staff were attentive & super helpful, happily sharing their expertise and insight. Liam was patient as we took a while to decide between our two favourite sofas, and we left happy with our final choice!
6. april 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Natalie,
We're delighted you found the store welcoming and easy to navigate. It's great to hear the staff were attentive and helpful, and that you're happy with your sofa choice. We appreciate your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great products
Great products - so beautiful, such high quality- style elegance. Friendly helpful staff.
2. april 2026
Uopfordret anmeldelse
The Harrogate store is beautifully laid…
The Harrogate store is beautifully laid out and has very helpful staff
30. marts 2026
Uopfordret anmeldelse
Successful sofa purchase!
Having the shop is absolutely why we have started buying more Cotswold Company products. Being able to see many items for real, not just pictures online, and having the helpful staff in the shop makes a huge difference, particularly when investing in large items of furniture.
Chris was very knowledgeable about the various sofas and patient while we deliberated and revisited the store several times before making our final choice.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon C Allen,
We're happy to hear that our shop and knowledgeable staff, especially with larger furniture investments, enhanced your experience. We appreciate your mentioning the assistance you received while choosing your sofa. Thank you for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
From the showroom to delivery
From the showroom, customer service and finally delivery including assembly of our the bed we'd purchased Cotswold were excellent.
I'd have no problems recommendimg this company
26. marts 2026
Uopfordret anmeldelse
The store in Harrogate is quite large…
The store in Harrogate is quite large and there was a good selection of furniture for us to look at and examine. We were advised by Izzy who was most helpful and advised us well, explaining the difference between each range and the difference in colours. We placed an order for two items we had seen on the internet - one if the items was not available in the store, the other was but not in the colour we wanted. We were impressed with the build quality and finish of the items in store and are looking forward to receiving our order in the weeks to come.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good morning Steven M Coates,
We're glad you found a good selection of furniture in our Harrogate store. It's great to hear that our colleague was helpful with your choices. We appreciate your order and hope you'll be delighted with the quality and finish when it arrives.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Good experience all round
Good experience all round. The dining table we ordered is great quality and we are very pleased with it. Delivery was on time with good communication. We paid for assembly and Vasco and Musawar were great - not only assembled the table very efficiently but also demonstrated how the extending leaves worked and stored and removed all the packaging.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good morning Alison Williams,
We appreciate your positive feedback. We're happy to hear that you are pleased with the quality of your new dining table. It's great to know that the delivery was on time and that the assembly team was efficient and helpful.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The assistant who placed our order was…
The assistant who placed our order was helpfull and very efficient
17. marts 2026
Uopfordret anmeldelse
Abi the assistant was so helpful
Abi the assistant was so helpful. She was patient and made the shopping experience a pleasure.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good morning Yorkshire man,
We're happy to hear that the shopping experience was a pleasure, thanks to our assistant's patience and helpfulness. We appreciate your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Nice spacious showroom with friendly and professional staff
Nice spacious showroom which is well set-out using full room sets which helped me to better understand how different furniture items, colours and finishes work together. The staff were very friendly and helpful. I was served by Liam who was very knowledgeable and professional and I could not fault. He ordered samples for me to review and he was happy to confirm any queries that I had.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good morning Stuart Henderson,
We're happy to hear that you found our showroom spacious and helpful for visualising your furniture choices. We appreciate your positive feedback regarding our team's friendliness and knowledge. Thank you for sharing your experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Easy to order, excellent service
Ordered over the phone at our local store. Very helpful and knowledgable staff. Easy process from end to end
13. marts 2026
Uopfordret anmeldelse
Great product, great delivery!
Just received my Cotswold bed and side table, very happy with the products, they look great. Hannah in the shop was very helpful too at the time of ordering.
Also happy to have paid that bit extra to have Mathew and James delivery team build the bed and set it up where I wanted it and get rid of all the packaging- they were very quick, efficient and polite- also took their shoes off without being asked! Very good team- Cotswold always deliver a great product.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good morning Sarah Parkin,
We appreciate your positive feedback on the bed and side table! We're happy to hear that the products look great and that our team member was helpful. It's great to know the delivery team was quick, efficient, and polite during the setup.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent service and quality !!
Excellent service and quality !!
Really pleased with the furniture and the customer service..
6. marts 2026
Excellent staff
Excellent staff, knowledgeable and attentive. Much improved showroom layout.
7. marts 2026
Uopfordret anmeldelse
Really helpful staff very patient
Really helpful staff very patient! Explained everything in great detail very positive experience!
6. marts 2026
Uopfordret anmeldelse
Manager was very knowledgeable about…
Manager was very knowledgeable about the item an very attentive service.
2. marts 2026
Uopfordret anmeldelse
Staff in store absolutely fantastic- a…
Staff in store absolutely fantastic- a very pleasant experience. Delivered on time by polite and professional gentlemen. We are however, missing a pair of dining chairs and a small table that was added to the original order, has not been assembled. The delivery guys said they hadn’t been paid to assemble the small table. The delivery company were unable to tell me when my order would be completed.
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good morning Tim,
I’m glad to hear that you had a pleasant experience in our showroom and that the delivery team were polite and professional.
I can see that our Logistics team have already been in touch to investigate the missing dining chairs and the small table, and they are working to resolve this as quickly as possible.
Regarding the assembly, I am very sorry that it was not mentioned to you at the point of purchase that one of the items from your order is unable to be assembled. While this information is stated on our website, it should absolutely have been highlighted to you in the store. This has been raised with the Showroom Manager so we can prevent this from happening for future customers.
Thank you again for your patience, and we will ensure your order is completed as soon as possible.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Pleasant staff & the delivery men were…
Pleasant staff & the delivery men were very helpful
1. december 2025
lovely store with helpful staff
The store is really bright and welcoming. We were really impressed by the quality and range of items. Once we found what we wanted, Abi was really helpful - she demonstrated the extending table, made sure we were aware of all colour options, showed us matching items in the same range, and talked us through the order process really clearly. We can’t wait for it to be delivered!
15. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon K H,
We're happy you found our store welcoming and were impressed with our items. It's great to hear that our team member was helpful in demonstrating the table and explaining the order process. We appreciate your feedback and hope you enjoy your purchase!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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