Delivery today of a large order. Ryan and Chris were extremely polite and helpful . Took everything to a first floor room , unpacked and assembled with care. Great team. Initial sales service and fo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The delivery drivers were first rate. They unpacked everything and took all the packaging away. They also assembled the top and bottom sections of the dresser, attached the wooden handles, and unpacke... Se mere
Our 2 delivery guys were great! Bernard and Emerson arrived on time and were very professional and friendly. They removed all the packaging before bringing it into our lounge and they placed it wh... Se mere
Virksomheden har svaret
Staff very helpful and courteous. No pressure to buy but understood our issue with measurement s etc as do not live in the Harrogate area. Arranged for us to contact them on our return home to make su... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Skrevet af virksomheden
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktoplysninger
Station Parade 49, HG1 1TT, Harrogate, England, Storbritannien
- 01423 226467
4,8
Fremragende
98 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ultra friendly delivery team
Ultra friendly delivery team were just as good as the sales team in store
24. juli 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great service order no
Great service order no. 6870333
Driver Ryan Aslon
Friendly, efficient and tidy.
Shopping experience from beginning to end was very good.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Jenny Brunskill,
We're delighted to hear about your excellent shopping experience from beginning to end! It's wonderful that the delivery was friendly, efficient, and tidy. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great service.
Hadi and Jermaine have just delivered our larder unit. Great service. Received regular text re delivery time. Friendly and professional. Delivered with care. Very pleased with purchase. Would recommend.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Gail Wright,
We're so pleased to hear our delivery team provided such great service with your larder unit. It's wonderful that you received regular updates and that the delivery was handled with care. Thank you for your kind words and recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Thank you to Jermaine and Vasco for…
Thank you to Jermaine and Vasco for your great service. We’ve had a few deliveries from different places recently and you stand out with the care and attention you showed. Thank you again
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Gillian Handford,
We're so pleased to hear our delivery team provided such great service and stood out with their care and attention. Thank you for your wonderful feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Delivery
Bernard and Rory delivered and assembled the furniture perfectly. The quality of service they provided was excellent.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Natalia,
We're so pleased to hear our delivery team provided excellent service and assembled your furniture perfectly. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful and Courteous Staff
Staff very helpful and courteous. No pressure to buy but understood our issue with measurement s etc as do not live in the Harrogate area. Arranged for us to contact them on our return home to make sure items we wanted to purchase fit and agreed we could purchase items at sale price once decided.
6. juli 2026
Uopfordret anmeldelse
Excellent service - Bernard and Hadi arrived early and as…
Bernard and Hadi arrived early and as discussed rang when they were in the village
They unboxed everything for us and carried everything very carefully and professionally . It was a big order and they had a lot to carry
It was extremely hot and they both worked so hard
They are a credit to the company
Nothing was too much trouble
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Karen Barrett,
We appreciate your positive feedback regarding the delivery of your order. We're happy to hear the team arrived early and handled everything carefully and professionally, even in the heat. It's great to know they were a credit to the company.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Welcoming and helpful staff.
7. juli 2026
Uopfordret anmeldelse
Friendly Service
Was great service from Liam understood my needs until I moved into my new house to hold onto the goods.
Much rather deal with a person than order online to keep the High Street shops open,
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Christopher Thompson,
We're so glad to hear that Liam provided excellent service and understood your needs during your move. We truly value your support for high street shops.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful staff
Helpful staff. Shop layout allows pleasant browning. Very clean and bright.
24. juni 2026
Uopfordret anmeldelse
Pleasurable experience.
Technical issues appeared while the guy was processing my order. With help of other colleagues problem was solved quickly and politely. Great team work.
24. juni 2026
Uopfordret anmeldelse
Polite and helpful
12. juni 2026
Uopfordret anmeldelse
It was the red brick showroom I went…
It was the red brick showroom I went to.
The staff and environment was so lovely. I shall be back soon
7. juni 2026
Uopfordret anmeldelse
Excellent Service
Quality furniture have it in most rooms if my houseExcellent from ordering to delivery, precise time given for delivery, impressed with delivery men Bernard & Michael, who were friendly and efficient took furniture out of box and took all packaging away 😀
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Jeanette,
We're so pleased to hear you're enjoying our furniture in your home! We appreciate your positive feedback on the ordering, delivery, and our efficient delivery team.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Promptly answers the phone
Promptly answers the phone. Very knowledgeable and helpful. Always a pleasure to go into the Harrogate store. The assistant was Shirley
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good afternoon Yvonne Marhsall,
We're so happy to hear you had such a positive experience with us! We appreciate your kind words about our team.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
So helpful.
14. maj 2026
Uopfordret anmeldelse
Easy
Easy. Staff who talk to you not at you and understand their products and deal with queries.
4. maj 2026
Fantastic quality, excellent service
We chose our furniture online, but as we’d never bought from The Cotswold Company before we thought it best to go to our closest store, Harrogate. I’m really glad we did - all our chosen items were on display giving us the opportunity to check the quality - which exceeded our expectations, so we ordered the 3 chosen items and a new office chair we saw in store. The service from Abigail was top class - really adding to the instore experience. We will definitely return to the Harrogate Store when next buying furniture.
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Harrogate
Good morning Nick,
We're happy you visited our Harrogate store to see the furniture. It's great to know you could check the quality and that it exceeded what you expected. We appreciate your comments about the service you received in the store and that you'll return when you next buy furniture.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Dette er Trustpilot
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