Competitive pricing. Transport to the terminals is regular - though we have noticed that the top rack of the luggage hold can be a tad in-accessible as you are asked to lift your, what could be, lar... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So easy to book and use. Booking as early as possible before your travel date also makes it excellent value for money. Staff very helpful and welcoming. I have used Cophall Parking twice and will alwa... Se mere
I've used the service around 10-times now, and its always been hassle free and so simple. Book, on arrival, hand over key, get transport to airport. On return, Call, get transport to carpark, col... Se mere
Honestly could not fault this service. From start to finish, it was the most stressful free experience and very reasonably priced. As soon as we arrived, we hopped on the bus and on our return from th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Kontaktoplysninger
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, Storbritannien
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4,7
Fremragende
3 t anmeldelser
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Worked well
Worked well. Arrived home tired and dirty, picked up and returned to car without any drama. Thank you.
26. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're so glad to hear everything went smoothly and you had a drama-free experience. Thank you for your kind words!
Cophall Park & Ride Gatwick
Staff drop off were abrupt on the…
Staff drop off were abrupt on the phone with customers and sharpe with customers dropping off their cars. Friendly on return though .
On the bus we were okay but there were some elderly travellers that could have done with the driver helping out with their luggage on the racks but they were ignored and other customers were left to help them. This happened on the drop off and pick up.
To be fair the buses were frequent , customers service was non existent but I guess you get what you pay for .
24. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
Thank you for sharing your feedback. We are concerned to hear about the abruptness you experienced with our staff and the lack of assistance for elderly travelers. We are reviewing our customer service and driver protocols to ensure a more supportive and respectful experience for everyone.
Cophall Park & Ride Gatwick
I have given five stars
I have given five stars. I have nothing more to say. Hope 5 stars says it all.
9. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're so glad you enjoyed your experience. Thank you for your wonderful five-star feedback; we truly appreciate it!
Cophall Park & Ride Gatwick
Just great service
18. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
Thank you for your feedback; we truly appreciate it!
Cophall Park & Ride Gatwick
Easy booking at Cophall Parking
I have use Cophall Parking many times, the trip to and from the car park to terminal is and the return process is smooth and efficient .
The cars are well looked after I personally have had no issues.
25. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're delighted to hear that your trips to and from the terminal are consistently smooth and efficient. It's great to know your car is well looked after. Thank you for your continued trust!
Cophall Park & Ride Gatwick
3rd time we've used cophall parking and…
3rd time we've used cophall parking and everything was excellent. Our car was kept safe and secure and the staff were very pleasant and helpful. I'd definitely recommend cophall for your parking when going on holiday. Also a good shuttle service straight to the terminal of your choice.
18. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're so pleased to hear this was your third excellent experience with our parking services. It's wonderful to know your car was safe and secure, and our staff were pleasant and helpful. We appreciate you recommending our shuttle service!
Cophall Park & Ride Gatwick
Easy to book and efficient friendly…
Easy to book and efficient friendly people. Thank you
17. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're glad you enjoyed your experience. Thank you for your kind words!
Cophall Park & Ride Gatwick
Always good service
Always good service, reliable and efficient. Have used Cophall Parking for years.
25. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We are so glad to hear you consistently receive good service! Thank you for your loyalty over the years.
Cophall Park & Ride Gatwick
Close to the airport and a regular bus…
Close to the airport and a regular bus service . Very easy parking procedure and collection service. We have used Cophall many times and have never had any problems. What more could you want.
25. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're so pleased to hear about your positive experiences with our service and that our location and bus service meet your needs. Thank you for your continued loyalty!
Cophall Park & Ride Gatwick
Always use them.
Always use them.
Easy and efficient
Car is always waiting when we arrive back.
25. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We are so pleased to hear you consistently find our service easy and efficient. Thank you for your kind words.
Cophall Park & Ride Gatwick
Besvarelse fra Cophall Park & Ride Gatwick
Thank you for your review and, more importantly, for your loyalty over the years.
We're delighted to hear that you continue to find our service safe, reliable and good value for money.
We couldn't help but notice that you awarded us three stars, so we'd love to know what we could have done differently to earn the other two! Customer feedback is invaluable to us, and we're always looking for ways to improve.
We hope to welcome you back again soon and, hopefully, next time we'll be able to earn that five-star review.
Many Thanks,
Cophall Park & Ride Gatwick
Besvarelse fra Cophall Park & Ride Gatwick
We're glad you enjoyed your experience. We appreciate your positive feedback.
Cophall Park & Ride Gatwick
I have used Cophall Parking several…
I have used Cophall Parking several times now and have found this Company offers a very convenient and efficient service. Waiting time has been generally no more 5 to 10 mins. Would recommend and use again.
24. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We are so pleased to hear you consistently find our service convenient and efficient. Your recommendation means a lot to us, and we look forward to serving you again.
Cophall Park & Ride Gatwick
Waited over half hour to be picked up…
Waited over half hour to be picked up from Gatwick
17. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
Thank you for your feedback.
We're sorry to hear that you experienced a wait of over 30 minutes for your return transfer from Gatwick.
We would like the opportunity to investigate exactly what happened on the day. Please could you contact us at customerservices@cophallparking.co.uk with your booking reference and any further details regarding your return journey.
Once we have your booking information, we will review the transfer logs and speak with the relevant members of the team so that we can fully investigate the circumstances.
We look forward to hearing from you.
Many Thanks,
Cophall Park & Ride Gatwick
As always a professional smooth service…
As always a professional smooth service from drop off at 5am to pick up 8am 2 weeks later..why would you go anywhere else
17. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're so happy to hear you had such a professional and smooth experience with us. Thank you for your kind words!
Cophall Park & Ride Gatwick
Besvarelse fra Cophall Park & Ride Gatwick
We appreciate your positive feedback.
Cophall Park & Ride Gatwick
Easy and straightforward no hassle 👍🏼
16. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're glad you had a hassle-free experience! Thank you for your feedback.
Cophall Park & Ride Gatwick
Very easy to book and sort out parking
16. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're glad booking and parking were easy. Thank you for your feedback!
Cophall Park & Ride Gatwick
Parking instructions were really simple…
Parking instructions were really simple to follow and I found the site with no issues. Parking up, handing over keys and jumping on the shuttle was quick and easy, with clear guidance on what to do when we arrived back at the airport.
When I got back after my holiday, my car wouldn’t start! The very very helpful worker went out of his way to help me, even using his own car to jump start my car and made me and my son a hot drink while we waited (at 4am).
Would highly recommend and definitely use again.
23. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
We're so glad to hear you had such a positive experience with our service, especially the assistance you received with your car. We truly appreciate you sharing your feedback and kind words about our team member. We look forward to welcoming you back again!
Cophall Park & Ride Gatwick
I always use Cophall & find them…
I always use Cophall & find them excellent but on this occasion on my return at Gatwick my car could not be delivered to me as the battery was flat . The staff were very polite & said maybe I had left my lights on but I dropped it off at 11am & had a new battery fitted 4 weeks prior. They managed to get it started after about 20mins &said maybe the lights were left on when it was moved?
9. juni 2026
Besvarelse fra Cophall Park & Ride Gatwick
Good afternoon,
Thank you for taking the time to write your review. We are sorry to read your comments about your recent experience.
We would like to investigate this matter and would ask you to please send us an email to customerservices@cophallparking.co.uk please include your booking reference.
As you can see from other reviews, your experience isn't commonplace with our other customers and we want to ensure that we keep all our customers happy.
Many Thanks,
Cophall Park & Ride Gatwick
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