I ordered Vollrath Wear-Ever 5314 Heavy Duty half size 13 gauge aluminum bun/sheet pan - 17-3/4 x 12-7/8 twice. I had to send them back both times because they were either scratched, dented, or the w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The entire ordering, purchasing and shipment process was great. Easy, fast and very responsive. The price I paid for a KitchenAid Commercial 8 Qt. stand mixer was fantastic. Saved me more then $500 o... Se mere
I've ordered 2 items through cooksdirect.com & both items were delivered broken. Whilst dealing with customer service I thought I was going to have to run errands & buy extra packaging. I informed cus... Se mere
Virksomheden har svaret
Cook's Direct was recommended by a family member. Ordering was very easy. The item I ordered said it would ship within 2 business days. I ended up calling after 2 weeks and no notification of order sh... Se mere
Virksomhedsoplysninger
Om Cook's Direct
Oplysningerne kommer fra forskellige eksterne kilder
Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values:
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We really care - We care about each other, our work and the company. We are passionate about what we do.
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We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer.
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We figure it out - We are creative and innovative thinkers and seek the best answer for the customer.
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We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments.
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We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.
Kontaktoplysninger
27725 Diehl Road, 60555, Warrenville
- 866-506-3048
- customerservice@cooksdirect.com
- www.cooksdirect.com
Shipping info
Had to call to ascertain delivery date which was accurate when I got it, but long lead by today's standards.
2. september 2016
Uopfordret anmeldelse
Excellent Service & Shipping
We ordered a pizza oven for our Church and everything was exactly how we were told. The delivery came faster than it was quoted and everything was in perfect condition. We had to call to verify we would get a gas pizza oven instead of an electric as the option wasn't there when we checked out online. They assured us they would write the note and we did get a gas one. Also, they were easy to work with regarding our tax exempt status! 10/10 would definitely use them again!
1. september 2016
Uopfordret anmeldelse
My item is backordered, never informed, still waiting
My item is back ordered eventhough it is posted as in stock, never informed, still waiting information after two weeks. This is very rare experience at online purchase.
30. august 2016
Uopfordret anmeldelse
Integrity
There was an error in shipping and they corrected it immediately. Errors do happen and when a company rectifies it properly, they keep my business.
30. august 2016
Uopfordret anmeldelse
Call them direct if you have a question or problem.
Customer service was personal and exceptional. And my daughter loved the pan.
29. august 2016
Uopfordret anmeldelse
Ordered three baking trays.
Ordered three baking trays. They arrived ahead of time and were fine.
19. august 2016
Uopfordret anmeldelse
Great product.. Will keep as one of My Favorite ..
Love the liner bags.. Makes clean up a breeze..
6. august 2016
Uopfordret anmeldelse
Cannot imagine better service
Order arrived in less than a week, correctly filled and appropriately packaged. Can't imagine anything that could have made this service better. I have ordered from them before and my experience has always been the same.
1. august 2016
Uopfordret anmeldelse
The stainless steel flour sifter is great! Thanks.
Everything was perfect. The flour sifter was exactly as described.
25. juli 2016
Uopfordret anmeldelse
Goodnight
his servicos excellent , very good product , I'm happy with Cook's Direct. Thank you
19. juli 2016
Uopfordret anmeldelse
Excellent Research and recipies
Little by little over the years I have only used Cook's and American Test Kitchen Recipes. I guess I like the same things you do. Or, you are superior to all the rest. Thank you
17. juli 2016
Uopfordret anmeldelse
No problems, quick delivery.
17. juli 2016
Uopfordret anmeldelse
Quick attention to a problem I had with a bottle cooler.
Happy with corrections made.
14. juli 2016
Uopfordret anmeldelse
wonderful experience
Very easy website to maneuver. Prompt delivery and arrived exactly as deacribed.
5. juli 2016
Uopfordret anmeldelse
Better than amazon
There are only few online stire that actual customer services still exist, cook's direct reponse my missing part with professional and no hazal for me
1. juli 2016
Uopfordret anmeldelse
Good communication
Price was better than anywhere else. Had a few product issues that needed additional information and customer service was prompt with responding to emails. Updated shipping charges were resolved very quickly. Item shipped in half the time quoted. Will order from Cook's Direct again.
30. juni 2016
Uopfordret anmeldelse
Delivery
The system said I had expedited delivery but it took quite a while for it to arrive. Also, the delivery charge was exorbitant.
24. juni 2016
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.