Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered Vollrath Wear-Ever 5314 Heavy Duty half size 13 gauge aluminum bun/sheet pan - 17-3/4 x 12-7/8 twice. I had to send them back both times because they were either scratched, dented, or the w... Se mere

Bedømt til 5 ud af 5 stjerner

The entire ordering, purchasing and shipment process was great. Easy, fast and very responsive. The price I paid for a KitchenAid Commercial 8 Qt. stand mixer was fantastic. Saved me more then $500 o... Se mere

Bedømt til 2 ud af 5 stjerner

I've ordered 2 items through cooksdirect.com & both items were delivered broken. Whilst dealing with customer service I thought I was going to have to run errands & buy extra packaging. I informed cus... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Cook's Direct was recommended by a family member. Ordering was very easy. The item I ordered said it would ship within 2 business days. I ended up calling after 2 weeks and no notification of order sh... Se mere

Virksomhedsoplysninger

  1. Køkkenudstyrsbutik
  2. Møbelforretning

Om Cook's Direct

Oplysningerne kommer fra forskellige eksterne kilder

Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values:

  • We really care - We care about each other, our work and the company. We are passionate about what we do.

  • We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer.

  • We figure it out - We are creative and innovative thinkers and seek the best answer for the customer.

  • We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments.

  • We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

215 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Instruction booklet

I just received a new skillet that I had seen mentioned in Cooks Magazine.

It had no instruction manual with it, and I no longer have the cook book that explains the use of the pan.

4. januar 2017
Uopfordret anmeldelse
Cook's Direct-logo

Besvarelse fra Cook's Direct

Hi Betty!

Can you please email customerservice@cooksdirect.com and inform them of this? We would be more than happy to send a new one out to you :)

Bedømt til 5 ud af 5 stjerner

Good company

Easy to use website; Order was delivered in plenty of time for Christmas. Quick easy transaction

2. januar 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy customer!!!

These skillets are everything I hoped they would be. Excellent quality. Delivery was super fast. Even though one skillet was back ordered, it still arrived within a couple of days of ordering. Thank you!

21. december 2016
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Electric roaster pan liners

The liners stuck to my roaster. The was no liquid leak it just stuck completely towards the top of my pan. It was a 22 quart roaster. The people at cooks direct were very helpful, they got right back to me when I contacted them. They told me what to do to try to unstick the liner. I did what they told me and it did unstick most of the liner but not completely, what is left is almost part of the pan will not come off. I would not recommend these liners.

20. december 2016
Uopfordret anmeldelse
Cook's Direct-logo

Besvarelse fra Cook's Direct

We are terribly sorry that these pan liners stuck to your roaster and we do apologize for that experience. We are however hoping that the service that we provided as a company was up to your standards. Unfortunately these reviews are for the company's services and not the product itself as we have a review section on the product page where you can write about the product's quality. If we can do anything to help you, please do not hesitate to call or email us! Sorry again for the experience you had with the product but we hope we did our part in helping you alleviate that issue.

Bedømt til 1 ud af 5 stjerner

Never use this company.

There are so many great restaurant/ cooking equipment restaurants out there that have great policies and prices, unfortunately this is not one. Very poor product descriptions that are misleading, very poor customer service to top that off. Not going into a lot of detail, just would advise others to shop around and avoid this company cooks direct at all costs.

14. december 2016
Uopfordret anmeldelse
Cook's Direct-logo

Besvarelse fra Cook's Direct

Hello,
Thank you for your feedback.
Again, we are sorry to hear the product did not work out for your needs.
When it comes to the temperature of the product, we have no control in rising the temperature. We provided you with additional information on the product and even offered to contact the manufacturer and provide you with their information.
Again, we do apologize that the temperature feature is not able to rise higher.
If any more assistance is needed, please feel free to reach out to us.
Thank you and have great day.

Bedømt til 5 ud af 5 stjerner

Very pleaed

The pans are working good now I had a little trouble seasoning the pans otherwise they work fine now happy with shipping was quick they were what they said they were we have no problems ordering more stuff from you thank you

13. december 2016
Uopfordret anmeldelse
Cook's Direct-logo

Besvarelse fra Cook's Direct

Hello,
Thank you for your recent purchase.
We are happy to hear you are happy with your purchase and was able to season it.
If you have any further questions regarding seasoning the pan, please feel free to reach out to us at customerservice@cooksdirect.com.
Thank you again for shopping with us.

Bedømt til 1 ud af 5 stjerner

shippiing costs way too high

shipping cost way too high and shipping is exceptionally lethargic.

11. december 2016
Uopfordret anmeldelse
Cook's Direct-logo

Besvarelse fra Cook's Direct

Hello,
Thank you for your recent purchase and feedback.
We are sorry to hear about this matter.
Please contact us directly at customerservice@cooksdirect.com and we can look into this matter and have it resolved immediately for you.
By customer satisfaction being our number one priority, we want to make sure the process and all transactions are ran smoothly and that the customer is satisfied.
Again, we are sorry to hear about this freight cost matter and will await your feedback.
Thank you.

Bedømt til 5 ud af 5 stjerner

Great service and products

Ordered two blue steel frying pans from Cook's Direct and they arrived in great condition. I twice ordered the same pans from a larger retailer and both times the pans were delivered with nicks and scratches due to poor packaging. Thanks!

15. november 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Nyco Pine oil cleaner

Love this pine oil cleaner no streaks on my floor and leaves the house smelling so nice and clean. Highly recommend.

6. oktober 2016
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere