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Contact Lenses 4 Us Anmeldelser 5

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TrustScore 2.5 ud af 5

2,7

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Worst experience ever …

Ordered contacts waited months ask what the problem was no response just refunded my money. So I tried again refunded my money without explanation. Horrible customer service and even worse communication. Would not ever recommend this company to anyone.

16. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Contact Lenses 4 Us

Dear Phillip,

We are sorry to hear that you were dissatisfied with your experience.

According to the information available to us, your first order was most likely delivered, although we did not receive official confirmation from the shipping company because the tracking status on their website was never properly updated. As you were pressing for either a refund or a replacement shipment, we made the decision to issue a refund. Based on the delivery information we had, it appeared that the package had already most likely reached you.

When you placed a second order, we decided to cancel it and issue an immediate refund. From our perspective, the situation seemed self-explanatory, as the first order had already been refunded while the shipment appeared to have been delivered. However, we understand that we should have communicated this to you clearly instead of assuming the reason was obvious.

For that lack of explanation, we sincerely apologize, Phillip. We agree that we should have responded more clearly and directly.

Sincerely,
ContactLenses4Us

Bedømt til 4 ud af 5 stjerner

Good product. Good price. Very responsive customer service. A little slow on shipping

I was grateful to find a web site where I can purchase lenses without a prescription for a decent price. Many online lens stores do not carry lenses for astigmatism, but this site does. The contacts are authentic, perfect quality, and they are not expired. Shipping is a little slow and communication is too, but customer service is very responsive. I did not receive initial notification that the order was placed in their system and I didn't receive a shipping update. When I requested it, they responded right away with a tracking link. Unfortunately they gave me the wrong link for my order, but when I emailed customer service they responded right away with the correct tracking link. Shipping took about 21 days, but the products come from Europe so it's acceptable. If US healthcare wasn't so ridiculous, people wouldn't have to shop outside the country just to buy contacts. I'm grateful for European-based companies like this that sell the contacts I need. Thank you!

11. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible company

Terrible company. Ordered lenses Jan 22nd. Stayed in process. Reached out once a week after order to inquire on when they would be shipped. No response. Reached out again last night to ask for a follow-up. They never responded just moved it to refunded. It's nice that they refunded but I didn't want my money back I wanted the product I had been waiting on. Their lack of response was upsetting.

22. januar 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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