Big thanks to Elonora and Rom taking the time out to help with some Trimtex O tights today. It was good to see them, it's a long way to the New Forest so they added something to SOC's N... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really brilliant service. My second pair of magnifier glasses from Compass Point (first pair still great, I just wanted a spare set) - and prob about my 5th item of o-kit from them. You always get gre... Se mere
Virksomheden har svaret
Compass Point went above and beyond in finding a spare part for my Vapro glasses. They were able to locate in old stock and posted out to me for no fee. Wonderful service. I don't usually write rev... Se mere
Virksomheden har svaret
The item I required was out of stock but left contact details for when it became available. I was notified when item was back in stock and this was quickly despatched once ordered.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Compass Point, the UK’s #1 orienteering specialist and largest online orienteering equipment shop. Established in 1991, we have spent over three decades serving the competitive orienteering, fell running, and adventure racing communities across the UK. Run entirely by active competitors, our team has first-hand, elite-level experience in the sport. We live by a simple rule: if we wouldn't personally race in it, we don't stock it. This ensures every piece of gear we offer—from high-precision thumb and wrist compasses to snag-resistant technical O-tops and metal-studded trail running shoes—is hand-picked for durability, speed, and accuracy on rugged terrain. We stock the industry’s leading outdoor brands, catering to everyone from beginners seeking educational school starter kits to professional athletes demanding peak-performance equipment. Beyond our extensive online shop, we also provide a custom teamwear printing service for sports clubs, schools, and universities. As a dedicated part of the community, you will find our mobile shop pitching up at major orienteering events nationwide every weekend. Whether you are shopping online or visiting us mid-race for last-minute essentials and expert guidance, we are always here to help you navigate smarter and run faster.
Kontaktoplysninger
4,6
Fremragende
38 anmeldelser
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Compass arrived safely and on time
Compass arrived safely and on time. Good email updates.
4. november 2026
Besvarelse fra Compass Point
Thank you for your lovely review, Fran! We're pleased your compass arrived safely and on time, and that you found our email updates helpful. We really appreciate your feedback and hope you enjoy using your new compass. Thank you for choosing Compass Point!
Rom was very helpful when the compass I…
Rom was very helpful when the compass I purchased was faulty. Exchanged without a quibble. Thank you.
4. november 2026
Uopfordret anmeldelse
Besvarelse fra Compass Point
Thank you so much for your lovely 5-star review, Amanda! We're really pleased Rom was able to help resolve the issue with your faulty compass and arrange a replacement quickly. We hope your new compass serves you well on many orienteering adventures. Thank you for choosing Compass Point!
Besvarelse fra Compass Point
Thank you very much for your lovely 5-star review!
We're really pleased to hear that you're happy with your purchase and that your order arrived quickly. It's always great to know that our customers have had a positive shopping experience with Compass Point.
Thank you for choosing us and taking the time to share your feedback. We really appreciate your support!
Best wishes,
Compass Point Team
The Right Trousers Grommit lad 😁👍
Big thanks to Elonora and Rom taking the time out to help with some Trimtex O tights today.
It was good to see them, it's a long way to the New Forest so they added something to SOC's November Classic.
I'm larger than your average runner so it's difficult to find kit that fits. I had been looking at them on and off but not being able to physically have a look/feel....
They were both very helpful, found a size that fits like a glove and even offered a "try on". I had just finished running so I couldn't do that to them but the offer remained to return them if not.
Poor Elonora was quite...worried suggesting I try a size larger...but I've never been lithe...even serving bless her.
Fantastic fit, great quality. I'm tough on kit so these look like they will defeat me.
Historically Rom was also very helpful sourcing a pair of O shoes that fitted my wide feet so again, thanks Rom.
Great company to deal with.
1. november 2026
Uopfordret anmeldelse
Besvarelse fra Compass Point
Thank you so much for such a wonderful and thoughtful review!
It was a real pleasure meeting you at the November Classic, and we're so pleased to hear that your new Trimtex orienteering tights fit so well! Finding the right size can sometimes be tricky, so it's lovely to know we got it right.
We're also delighted that the orienteering shoes Rom helped you find previously worked out well. It really means a lot to both of us that you've taken the time to share your experiences.
Thank you again for your kind words and continued support. We look forward to seeing you at another event soon!
Best wishes,
Eleonora & Rom
Compass Point
women's Craft Move rain…
Bought the women's Craft Move rain jacket in the sale.
It has no zippered back pocket mentioned in the features.
12. oktober 2026
Besvarelse fra Compass Point
Thank you for your feedback, Jackie. We really appreciate you bringing this detail to our attention and giving us the opportunity to put things right.
It was lovely to hear that you're otherwise happy with your order. Thank you again for choosing Compass Point, and we look forward to welcoming you back!
Kind regards,
Compass Point
All was wery good!
9. oktober 2026
Besvarelse fra Compass Point
Thank you so much for your lovely 5-star review, Inta!
We're delighted to hear that you had such a positive experience shopping with Compass Point. It means a lot to our small family-run business to know that our customers are happy with our products and service.
Thank you for choosing us and for taking the time to share your feedback. We really appreciate your support!
Best wishes,
Compass Point Team
Besvarelse fra Compass Point
Thank you very much for your review, Martin.
We're really pleased to hear that you appreciated the prompt delivery and that everything arrived exactly as described. It's always lovely to know that our customers are happy with both their purchases and the service they receive from Compass Point.
Thank you for choosing to shop with us and for taking the time to share your experience. We really appreciate your support!
Best wishes,
Compass Point Team
Excellent Customer Service
Received my order and had a query over the fitting. My query was responded to immediately. They liaised with the manufacturer and arranged replacement parts, with great communication throughout.
Best service I’ve ever received, highly recommended.
30. september 2026
Besvarelse fra Compass Point
Thank you so much for your lovely review, Graeme!
We're really pleased we could get everything sorted for you and that you were happy with the communication throughout. It means a lot to us that you took the time to share your experience.
Thank you again for choosing Compass Point and for your kind recommendation.
Best wishes,
Compass Point
New shoes - Barku Raven
New shoes! Thank you Rom & El for persuading me to try a new shoe brand.
Its so easy to just keep on sticking to the same brand, but when El said I will run like a gazelle, you had me 😁
15. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Compass Point
Thank you so much for your lovely review, Kerstin!
It's always a pleasure to see you, and we're really pleased we managed to persuade you to give the Barku Raven orienteering shoes a try!
We know how difficult it can be to move away from a trusted shoe brand, so we're keeping our fingers crossed that your new shoes will have you running like a gazelle!
Thank you for your trust in us over the years, and your continued support of Compass Point. It really does mean a lot to both of us.
See you soon!
Rom & Eleonora
Efficient ordering and postal service
Website was simple to use and once items ordered they were delivered speedily via Royal Mail. Thank you.
30. september 2026
Besvarelse fra Compass Point
Thank you very much for your 5-star review, Sheila.
We’re pleased to hear that you found the Compass Point website simple to use and that your order was dispatched and delivered quickly by Royal Mail. We work hard to make ordering specialist orienteering and outdoor equipment online straightforward, from finding the right product through to delivery.
Thank you for choosing Compass Point and for taking the time to share your experience.
Best wishes,
Compass Point Team
Great speedy service.
29. september 2026
Besvarelse fra Compass Point
Thank you very much for your 5-star review, Steve.
We’re pleased to hear that you were happy with the speedy service from Compass Point. We know that prompt service and delivery are important when ordering orienteering and outdoor equipment online, so it’s good to know everything went smoothly with your order.
Thank you for choosing Compass Point and for taking the time to leave your feedback.
Best wishes,
Compass Point Team
Great products
Great products. Often ones I can find nowhere else.
Promptly delivered.
Repeat purchaser
11. juni 2026
Besvarelse fra Compass Point
Thank you very much for your 5-star review and for choosing Compass Point again.
We’re really pleased to hear that you continue to find products with us that can be difficult to find elsewhere, and that your order arrived promptly. As a specialist orienteering retailer, we try to offer a carefully selected range of orienteering equipment alongside products that aren’t always widely available in the UK.
We really appreciate your repeat custom and your support of our small family-run business.
Best wishes,
Compass Point Team
Besvarelse fra Compass Point
Thank you very much for your 5-star review, Ian.
We're really pleased to hear that you're happy with our products and found our prices good too. At Compass Point, we work hard to offer a carefully selected range of quality orienteering and outdoor equipment at competitive prices.
We really appreciate you taking the time to share your feedback and support our small team.
Best wishes,
Compass Point Team
Easy to use website and my new compass…
Easy to use website and my new compass came swiftly. Thanks
30. august 2026
Besvarelse fra Compass Point
Thank you very much for your lovely 5-star review.
We're pleased to hear that you found the Compass Point website easy to use and that your new compass arrived swiftly. We put a lot of thought into making it straightforward to find the right orienteering equipment online, so it's great to know that you had a smooth experience from choosing your compass to receiving it.
Thank you for choosing Compass Point and for taking the time to share your feedback. We really appreciate your support.
Best wishes,
Compass Point Team
Speedy dispatch with 24hr delivery
Speedy dispatch with 24hr delivery. Reasonable price.
21. august 2026
Besvarelse fra Compass Point
Thank you very much for your 5-star review!
We're delighted to hear that you were happy with the speedy dispatch, 24-hour delivery and the price of your order. At Compass Point, we work hard to provide reliable service, competitive prices and fast delivery on the outdoor and orienteering equipment our customers need.
We really appreciate you taking the time to share your experience and support our small family-run business.
Best wishes,
Compass Point Team
Good website
Good website, accurate information regarding items and quick delivery - thank you
19. august 2026
Besvarelse fra Compass Point
Thank you very much for your lovely 5-star review, Tony.
We're really pleased to hear that you found our website easy to use, the product information accurate and your order arrived quickly. We put a lot of care into keeping our product details clear and useful, so customers can make informed choices when buying outdoor and orienteering equipment online.
Thank you for taking the time to share your experience and for choosing Compass Point. We really appreciate your support.
Best wishes,
Compass Point Team
Compass Point went above and beyond
Compass Point went above and beyond in finding a spare part for my Vapro glasses. They were able to locate in old stock and posted out to me for no fee. Wonderful service. I don't usually write reviews but this is customer service above and beyond. thank you so much
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Compass Point
Thank you so much for your wonderful review, and especially for taking the time to write one when you don't usually leave reviews.
It was a real pleasure speaking with you and finding an alternative solution for your Vapro glasses. Luckily, we still had the right spare part, so we were very pleased to be able to help and get it posted out to you.
Thank you again for your very kind words. It was genuinely a pleasure to help.
Best wishes,
Compass Point Team
Ordered item sold out at an event
I placed an order for this item. After some time I was informed that it sold out at a 5 day orienteering event. I expect that an accepted order is available to be send out to the buyer, not offered at an event.
Therefore it took a much longer time for this item to get to me.
I received a 10% discount for my next purchase from this company, which I probably won't do. I would have preferred a discount on the item as it was very delayed.
The item itself seems to be "what it said on the tin".
5. august 2026
Besvarelse fra Compass Point
Thank you for your review.
As a small, family-run specialist orienteering equipment retailer, we occasionally sell stock directly at events while our website inventory updates — in this case, the item sold at the Lakes 5 Days event before our system had synced with your order. We flagged this to you as soon as we became aware and offered a discount in recognition of the delay.
We're glad the item itself met your expectations, and we're continuing to improve how our event and website stock stay in sync so this happens less often.
Compass Point Team
Besvarelse fra Compass Point
Thank you very much for your 5-star review!
We're really pleased to hear that you were happy with the service from Compass Point. We truly appreciate you taking the time to share your feedback and support our small team.
Thank you for choosing Compass Point, and we hope to see you again soon.
Best wishes,
Compass Point Team
Efficient service
The item I required was out of stock but left contact details for when it became available. I was notified when item was back in stock and this was quickly despatched once ordered.
30. juli 2026
Besvarelse fra Compass Point
Thank you, Eileen, for your kind review. We're delighted we could keep you updated and let you know as soon as your item was back in stock.
We always aim to provide reliable service and quick dispatch for our orienteering and outdoor equipment customers.
Thank you for choosing Compass Point, and we hope to help you again soon.
Compass Point Team
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