Cluttons are the managing agent of a prime building in South Kensington. Their level of service is appalling. I emailed and called the main lead for an important issue and he has never returned or cal... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Cluttons are the managing agent of a prime building in South Kensington. Their level of service is appalling. I emailed and called the main lead for an important issue and he has never returned or cal... Se mere
Virksomheden har svaret
This review is for Abby Perry at Cluttons Wapping. She was there throughout the purchase of my apartment in Wapping and was a constant help and reassurance throughout. It was a difficult transaction a... Se mere
We placed our property with Laura Banks and Abby Perry for sale. They are a class act, always prompt to respond, helpful and made a huge effort to get out property out there to the market. Would defin... Se mere
We enquired about one of Cluttons listings, were greeted very quickly by Matt, who showed me the property within 2 hours and helped me through the offer forms on the spot. There were a few frictions o... Se mere
When it comes to selling or letting your home, we help make it stand out from the ordinary. At Cluttons, we market your home as we would our own, going the extra mile to secure a sale, or find a dependable tenant. In fact, it’s our purpose to help you make the most of your home’s value and guide you through every step of your property journey with us. With a strong emphasis on personal service, we listen to understand what you want to achieve and will always provide objective advice, with the intent on building a long-term and trusted relationship.
Yarnwicke, 119-121 Cannon Street, London, EC4N 5AT, London, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
George and Bryn were brilliant throughout, and navigated all aspects of the selling process with urgency and professionalism throughout
The team were professional in selling our property. The photographs and display in the window of their Tower Bridge office were excellent. They always had staff who were dressed well, spoke well and answered the calls and knew about the property when going in person to their office (unlike other Agents we had initially instructed). After viewings, they gave us detailed feedback which was helpful and they handled our buyers extremely well during a less than easy selling market time.
Renter - chose to move out because of experience of managing agent renewing contract for own financial gain and manipulating everything we as tenants said.

Besvarelse fra Cluttons
I had a great experience with this agency. The managers are helpful, always in touch and make follow ups regularly
Cluttons was great to work with when we bought our flat in January! Bryn Jenkins was a wonderful agent, always helping coordinate with the sellers and ready to respond to all of our questions!
As a buying agent I worked closely with George for over two years to secure a particular unit within Butlers Wharf for our client. He was very responsive and trustworthy and it was a pleasure to work with him. I am pleased to say it lead to a very successful outcome for his client and ours.
Cluttons was very helpful throughout the process and Bryn Jenkins was a great agent to work with - responsive and happy to help coordinate with the sellers.
Great service! Justice helped me a lot and was professional, patient, and easy to work with. I’m very happy with the experience and would recommend.
Alkiviadis Kavouras is an excellent residential support executive. He is a credit to Clutton's, with his keen attention to detail, his unceasing committment to delivering, his rapid response and follow-up, his integrity and complete reliability. Working with Alkis is a consistent pleasure, and I have a feeling of confidence and of being in secure hands. Thank you!
We purchased a flat through Cluttons Tower Bridge and received excellent guidance and support. We are first time buyers in the UK and benefitted greatly from the excellent communication from the agent, Bryn Jenkins.
We recently completed a purchase of a property that Cluttons marketed. Our agent, Bek Aripov from the Paddington Office was very supportive and proactive in keeping the progress of the transaction going. He was also very responsive to concerns, or points that need more clarity, which he was quick and accurate in addressing.
My experience with Cluttons has been nothing short of frustrating and deeply disappointing. From the very beginning, communication was extremely poor, and promises were not kept. I was told that my property was ready to move into which turned out to be completely untrue.
After moving in, I discovered that the heating and hot water weren’t working, amongst many other things. Despite countless emails and phone calls over the course of three weeks, I received minimal responses and no real urgency from their side. By the time the issue was finally resolved, I had already fallen ill due to the lack of heating.
Other problems with the flat were only acknowledged after nearly five weeks of persistent chasing, and it was only when I mentioned involving the council that things began to move forward. The lack of accountability, professionalism, and basic respect for tenants’ time is unacceptable.
If you’re considering renting through Cluttons, I would strongly advise doing a thorough inspection before agreeing to move in and if possible I would recommend looking for another property altogether.
Overall, Cluttons has demonstrated a complete disregard for communication, tenant well-being, and basic property management standards. I would not recommend them to anyone.

Besvarelse fra Cluttons
Bhavika is a nice advisor. She was friendly and professional. I successfully got the place to rent thanks to her.
I’ve recently just moved from Australia to London and i am exploring potential areas we’d like to move to and I had a great conversation with Justice at Cluttons Islington. She was so friendly & knowledgeable and really gave us great advice on the rental market in London. Thank you Justice & Cluttons!
I’ve been looking at a few options including Islington and came across Cluttons, and I have to say my experience with Justice really stood out. She gave me some great recommendations and answered my questions in such a helpful way. I usually get a bit nervous going into branches but she was so lovely and welcoming that I felt completely at ease.
Matt was super friendly, patient and helpful—made everything easy!
Matt Dharshi has been a great assistant in helping us find our dream home! He went above and beyond and convinced our landlord to accomodate us in ways we didn’t think possible, as we had already given up but Matt came back and let us stay. 10/10!
I visited the Islington office to make an enquiry and Justice was fantastic. She explained everything clearly, was very professional, and dealt with my questions quickly. Excellent service!
Matt Dharshi was very responsive and super helpful.
After several weeks of searching for a flat, I finally found one I really liked — all thanks to Matthew Dharshi. He was incredibly professional and responsive, and guided me through the whole process smoothly. Highly recommend his support!
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