Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Cloud9 seems more focused on protecting landlords than fair resolution for tenants. Avoid them if possible expect battles over your deposit.
They only know about stealing money from the tenants.
"Cloud 9 Estates proudly claim ‘to go above and beyond when moving tenants into a new home’. A friend’s experience of this suggest that ‘above and beyond’ does not have the positive approach implied, certainly not when a scheme called Reposit is used. A friend of mine used this scheme and was charged £633 for repairs and cleaning. This seemed very high but despite his requesting full details and an explanation, Cloud9 Representatives were either unable or unwilling to account for how the money was expended. They even refused to meet to discuss the matter. I do not know whether this reflects their attitude to tenants in general but, given my friend’s experience I would suggest prospective tenants should be very wary of using this firm especially the Reposit option. Scarcely worth 1 *, I am afraid.
We are renting a studio under Cloud9estates and had some issues with the internet that started last Saturday. But I only had to send an email today, so I wasn't really expecting for the issue to be dealt with right away. But to my surprise, maintenance coordinator EHASAN dealt with the matter promptly and without fail. We had our internet back right away. Back with stable connection! Thanks to Cloud9estates, especially maintenance coordinator Ehasan!
Have to take them to court to recover my security deposit over one month after moving out. Said they are dealing with 500 applications. Will be reporting them to trading standards. rent from them at your own risk
I would give 0 stars if there was a way.
Absolute leeches hounding landlords day in day out and creating unnecessary extra tasks just so they could make money.
I would avoid them like a plague
They took my money and the reject my application. Legal way to rob the people.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
