Cladding Monkey Anmeldelser 

Great company to deal with, delivered when expected
Hygiene boards nice quality & impressed with the adhesive!

I cant rate this company high enough they got me out of a hole today and even helped with the shipping costs. I had an answer within minutes and was shipped out in the next 30 minutes. Amazing service will definitely use again , thanks to everyone you've saved my reputation today !!

Never ever order from this company, they have no concept of customer service. Never deal with a guy whose name rhymes with Eve he is incompetent to say the absolute least. Ignorant and unhelpful. Their products are sub standard and they have the audacity to charge £30 per delivery. I asked them to add to an order placed this morning, so i wouldn't have to pay another £30 for delivery but they said they couldn't as it had already left them?? 3 hours later?? ok fair enough, since i have spent almost £4000 with you guys in less than 2 weeks, can you give me a discount code for £30 so i could save on delivery this one time? ah no This customer rep is shockingly bad at his job and dismisses any type of customer service basic protocol like being polite, or treating customers with respect or even valuing customers. After reading their replies below it seems 2 things are very clear 1) the whole management and company have a disregard for customer service 2) had they spent half the time actually training their staff that customers pay the bills and to have some level of customer service then we would not be here where we are today 😂

I only tried to order from them again because as i said i had already spent almost £4000 and needed the same product for the walls but i would never use them again based on The guys name that rhymes with Eve 😂😂 service and the poor quality of product.

AVOID at all costs, ignore the good reviews they are planted, read the poor reviews, that's an accurate description of their business.

Edit: like I said avoid at all costs instead of admitting they employ sub standard staff like (you know who I’m referring to) , they slander the customer. Customer service of the highest standards!!!

Edit 2: after using profanity in their reply to me, they were forced to change their reply hahah shows you exactly what type of company cladding monkey are. Like I said AVOID AT ALL COSTS.

Edit 3: more slander, course you did. Nothing to do with the fact that Trust Pilot check reviews and look unfavourably to swearing or profanity, in which case your reply would have been taken down and hence you had to re do it. Excellent representation of yourselves guys, swearing on reviews and then having to change them 😂. This should honestly tell you everything about the customer service level from these guys.

Edit 4: guys they are still on it with this review, it’s 10pm and they are still trying to get me to change the review. And as a further update I have mildly burnt my risotto, hope your happy lads, it’s burnt risotto for me since you guys can’t treat customers right 😂😂

AVOID AT ALL COSTS - I ordered some cladding sheets which failed to arrive (despite paying for 2-3 day delivery). After 11 attempts to get hold of someone, I finally had a voicemail left telling me that my items would be with me the next day (but no apology). Surprise surprise - They didn't turn up. After another 14 calls and 3 emails, I was eventually sent a refund but still no apology. Chaotic and inefficient outfit. AVOID.

Great service and first class products would highly recommend

Kellie and the team at Cladding monkey are very helpful.
Great company!.

Excellent product knowledge and service second to none.

I would deffo order from here again

Placed an order over a week ago, paid for 2to 3 days delivery, still waiting……. Customer service is very poor, not helpful with no urgency to rectify and get the order fulfilled…… very disappointed

Superb customer service! Fast, friendly and helpful. Highly recommended.

Great service fast and efficient ! Highly recommended

I needed something to freshen my bathroom up, the products were spot on and the advice from the team was second to none. I would highly recommend it, I was unsure as a first timer, but I was reassured and advised accordingly. Unreal service!

As a novice I was completely new to the whole process of using and installing the cladding, I was recommended by a friend and I’m overjoyed I was. From the initial advice, quote and point of sale the guys were really helpful in describing the products and advising the best methods. Now I have got this job done and my customer is over the moon, I can’t wait to complete more projects in the future!

Great Service from a great team! Have used Cladding Monkey a few times now and cant fault them at all! Great quality products and a great price! Will be using them again in the near future and will be recommending them to family and friends!

Do not use this company , they have no customer service skills and have very poor communication skills.

There are plenty of good company’s instead of these half wits

Once again fantastic service from Cladding Monkey; I have been using this company for a number of years now and wouldn’t go anywhere else.

The quality was great. I will definitely be using them again. I would also like to give a special thanks to Steve for his expertise, patience and guidence during my purchase.

Excellent. Couldn't have asked for better service.

Placed an order with next day delivery at a premium, only half our order was sent the half which was sent the courier left this outside on the Main Street, luckily another shop kindly let us know it had been dumped outside for at least 30 minutes.

I contacted Cladding Monkey straight away and was told someone would call me back, they didn’t, I then chased 3 days later and spoke to a man who advised replacements for the missing items were being dispatched for next day. The next working day passed, with no sign of goods or tracking.

Called cladding monkey for an update - was advised someone would call me back, they didn’t.

Avoid avoid avoid, the whole process has taken 6 unnecessary hours out of my working day, cost 2 days building labour and tower hire for an extra week, plus the cost of buying all the trims and adhesive cladding monkey never included in my original order.

What looked like a great deal has turned into a costly experience for us - don’t make the same mistake.

We ordered white waterproof cladding, best price from here, arrived as stated from Cladding Monkey …
But …..
Unfortunately their carrier who delivers , I’d give 0 out of 5
Boxes wrecked and broken, didn’t even knock on door, just threw on floor , had to have 2 deliveries as they forgot one box, it just goes on….
DO NOT IN ANY WAY BLAME CLADDING MONKEY FOR DELIVERY FIASCO!!! ( That is delivery company’s fault !)
When I called to explain , was met with a fabulous lady on the phone, who could not stop apologising, who arranged replacements straight away. And totally kept her word of email communication and updates.
Was delivered next day with no problem
So excellent service, help and customer service from Cladding Monkey
Thank you

Looking for a material to clad the inside of an aeroplane therefore needed to be flexible. The material was perfect for the job and great vibrant colours