Citygate Anmeldelser 

The waiting appointment meant less disruption to my working day.
Deanne was very helpful and managed my appointment smoothly. I could see that customer service is important to her.
Work was completed within the time frame of the appointment

Excellent reception with prompt completion of MOT and service, car is smooth now... thanks 🙏

Clare had provided excellent service. Repaired work was completed on the same day

I dropped my VW Touareg into Citygate Ruislip due to sudden brake faults and starting issues. Chase, in the service department, was extremely reassuring, emphatic and professional, took possession of my vehicle and assured me the matter would be resolved and she would keep me updated with progress. True to her word, I was kept informed and advised when my vehicle was ready for collection. No hassle, no fuss just everything a customer would want and appreciate. I’m extremely grateful to Chase and the Ruislip Citygate Team extremely polite, respectful and professional. I have no hesitation recommending this branch.

First rate customer service.

The team are friendly and cheerful at a clean and bright showroom with ample off-street parking. My car was dealt with promptly. I got a video of the visual inspection with commentary by text and email. I would recommend Citygate.

Surperb experience from Citygate Chalfont this week, they really did go the extra mile for me! The service team were brilliant from booking to collection, they kept me informed of progress regularly. They also dealt directly with my third party warranty company, so that I didn't need to reclaim the expenses!
Top marks guy's I can't thank you enough for your help with this.

Very helpful professional service

Mark was a pleasure to deal with. I love the new showroom/service centre.

Very friendly staff, greeted with a smile and offer of a coffee. Explanation of what was going to happen whilst Car in for it's service and MOT. Great video of my car and clear explanation by technician of my car's condition. Car was cleaned and ready on collection.

Pedro is always trying to help us and finding the best way to sort out our problems

Experience started off badly, but was rectified by the Head of the workshop at Watford, who turned the situation around. Will only deal with him in the future.

Great efficient service whilst I waited. Car was thoroughly cleaned and handed over with an explanation of the work.

Great team at citygate kia, in my experience's nothing being a problem at all.
Harbax & Billy stand out to me as being top of the tree as such.
Well done guys.

Kiran took her time to explain the plan and to find us a good deal.

Great service. Looked after by Faizan and he was great.

The staff at VW Chiswick are extremely helpful and will go the extra mile to help. I gave my car in for a service and received exceptional service from the team and particularly the service Manager ‘Bal’, who went the extra mile to ensure that we were happy.

Had a great experience, I was kept informed of the vehicle progress and the work was carried out with no problems, Zaraar was extremely helpful, thank you 😊

⭐ “I’ve had some rough experiences at VW Citygate before, but this time at the Ruislip branch was different !

After three years, the receptionist 🔑 recognized me and greeted me warmly. She made me feel welcome, and the key handover was smooth.

Claire ⚙️ took over the service. She kept me updated, and by 4:30, my car 🚗 was ready, freshly washed ✨, and all set.

This visit was a whole new ride 🛞—thank you both ! ❤️