Customer service was second to none, Katie was very polite, patient, and extremely helpful. She spoke directly to our hotel re a couple of special requests and organised wheelchair assistance through... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Katie, the Citalia Agent, was welcoming from my first phone call, not pushy, happy to advise and listen to our "wants" and her communication was excellent, kept in touch via emails and was very knowle... Se mere
My experience with booking my trip to Maggiore ,was a very pleasant experience. Helped By Artan at every step of the booking stage. He was very knowledgeable, courteous, he also went the ext... Se mere
Lucia has just booked our holiday for next year after she booked this years holiday which was perfect. She explains everything so thoroughly, thanks again Lucia for all your help.
Virksomhedsoplysninger
Skrevet af virksomheden
With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Kontaktoplysninger
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, Storbritannien
- 01293 765055
- holidays@citalia.com
- www.citalia.com
5,0
Fremragende
951 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
GO TO AN EXPERT LIKE CITALIA
I was looking for a two centre holiday in Italy and Antonia was fantastic in sorting out good flights, transfers, train travel and hotels.
22. maj 2026
Uopfordret anmeldelse
Friendly efficient service from Tasha
Friendly efficient service from Tasha, helpful & prompt with information
16. maj 2026
Besvarelse fra Citalia Holidays
Thank you for your lovely review!
Everyone at Citalia wishes you a wonderful holiday.
Best Wishes
The Citalia Holidays Team
Good communication with expert…
Good communication with expert knowledge. No pressure to buy.
15. maj 2026
Besvarelse fra Citalia Holidays
Thank you for your review, we are delighted to read about your experience.
We wish you a fantastic holiday!
Best Wishes
Very helpful in making late booking and…
Very helpful in making late booking and good information on the destination
14. maj 2026
Besvarelse fra Citalia Holidays
Thank you for leaving us a lovely review!
Have a great holiday.
Best Wishes
Besvarelse fra Citalia Holidays
Thank you for your comments, we wish you a lovely holiday!
Best Wishes
Professional Company
Used Citalia several times now and they are always professional and easy to deal with . Speedy response to e mails and very knowledgable
12. maj 2026
Besvarelse fra Citalia Holidays
Thank you for your review, we are delighted to receive it!
Have a great holiday
Best Wishes
Italy 2027
The holiday representative Linda was very knowledgeable about the location that we chose. Also, the process and information provided for the holiday which we have booked for 2027 was excellent.
6. maj 2026
Helpful and knowledgeable travel advisor
Romina was very helpful in advising us with our holiday booking. She patiently explored options for us and her knowledge of the island and friendly demeanour gave us the confidence to make our booking that same day. Thank you Romina!
4. maj 2026
Helpful and informative.
10. maj 2026
Brilliant booking process
Brilliant booking process! Very helpful, polite & efficient from start to finish, so refreshing!
9. maj 2026
Romina was extremely helpful arranging…
Romina was extremely helpful arranging my holiday , contacting the preferred hotel to organise a specific request .
All in all a smooth booking experience , and swift paperwork sent across .
8. maj 2026
Tasha tailored the options to our…
Tasha tailored the options to our specific requirements offered a complete package investigated numerous flight options to give us a large choice of alternatives
Excellent service
8. maj 2026
Excellent service
8. maj 2026
Great communication
Great communication
Quotes and questions responded to well
Friendly staff
Holiday explained well
Process easy
Certainly would recommend
7. maj 2026
Great customer service
Lucy Pearson helped to sort out a holiday for me. Nothing was too much trouble and she researched all aspects, different airlines, flight times, hotels, suitability of resort. Nothing was too much trouble and the package she finally found was perfect. I will be back.
15. april 2026
Uopfordret anmeldelse
I felt confident in Citalia's professionalism
I do not travel frequently, and Citalia has helped me to book a special holiday next year. The personal travel planner was very knowledgeable, gave me confidence in their professionalism and that they do know what they are talking about! Many of my anxieties have been alleviated, and I am confident I shall be guided through all the arrangements and have a fabulous holiday.
4. maj 2026
Helpful sales people who explained…
Helpful sales people who explained everything very clearly and also made good suggestions.
2. maj 2026
Very pleasant and helpful interactions
Very pleasant and helpful interactions.
Travel advisor listened very well to our needs and did her utmost to provide what we wanted.
No pressure at all to purchase- time given for questions and reflection.
Excellent!
1. maj 2026
Dette er Trustpilot
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