Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We’ve had a brilliant experience with CircleLoop, and a big part of that comes down to the service we received from Imogen. She was incredibly helpful when we were looking at building out o... Se mere

Bedømt til 5 ud af 5 stjerner

Circle loop is the fourth business phone provider I’ve used and thankfully feels like the last. The set up of the trial and Account was effortless and the mobile and desktop apps are integrated brilli... Se mere

Bedømt til 5 ud af 5 stjerner

The Software is so clean and simple for the desktop and Andriod. I think it's the best voip ip system i've ever used and it's by far the easiest. The options are endless and it really makes life... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We've been using Circleloop since 2017 and it has saved us thousands of pounds since we left BT. We love the numerous online features and it can be used whilst working abroad. A no-brainer for any bus... Se mere

Virksomhedsoplysninger

  1. Teleudbyder
  2. Telefon- og internettjeneste
  3. Softwareleverandør

Skrevet af virksomheden

High Quality & Reliable Business Phone System In The Cloud With Unlimited UK Calls & User Friendly Features. No Contract. No Line Rental. Simple Desktop & Mobile Apps.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

187 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Superb Service and Support

Superb, quick service. I raised a ticket for an error in my account and they resolved within 2 minutes of me pressing send. Really great experience. Thank you!

19. juni 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Happy to hear how the Customer Success Team have solved your query. Thank you Henry for your review.

Bedømt til 5 ud af 5 stjerner

Excellent product, excellent customer service!

We've had great customer experience and interaction from CircleLoop. The system is brilliant, so easy to set up and use! We've been using this for a team of 10 Helpdesk members set up for our Mutual Aid group, so they all work from home, using CircleLoop to make and receive calls and SMS. Thanks CircleLoop!

10. juni 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thank you, for the fantastic feedback. Nice to hear you are getting the most out of CircleLoop's features and it's helped you adapt during this current climate.

Bedømt til 5 ud af 5 stjerner

CircleLoop is a great service that…

CircleLoop is a great service that enabled us to provide a safe, continuity of care for all of our families during the pandemic. I couldn't recommend them more highly.

8. juni 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Fantastic to hear! Glad we could help during this pandemic. Thank you for your feedback

Bedømt til 5 ud af 5 stjerner

I used Circleloop as part of a local…

I used Circleloop as part of a local group set up to help residents during the UK coronavirus lockdown. Circleloop kindly offered me the service to help our community. I had never used VOIP before. The interface was very easy to set up and use on laptop and phone. The speech to text feature which emails messages left via voicemail is great. The staff I spoke to on the phone were fantastic; everyone I spoke to was friendly, informative and supported me with anything I needed. I highly recommend anyone looking for a solution for their business to give Circleloop a call!

8. juni 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thanks Georgina for the great feedback. We are glad to hear how CircleLoop helped during this tough time!

Bedømt til 1 ud af 5 stjerner

Not reliable or to be trusted

This is a mistake joining this organisation my main business phone number has been miss directed and I have lost business, the customer service is bad as you have to email or leave a message. Whilst it has worked initially calls get miss directed lost delayed and you have no idea it is not working until a customer complains etc.
This system is not robust and appears to have major bugs in it

5. juni 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thanks for your feedback. Your account had a redirect to a 0330 number in place which is owned by Yay.com. I believe the team have assisted you now with this but this was put in place by your own team.

The Customer Success Team are available from 9am - 5:30pm and can assist on a range of issues. In this instance your call fell outside of these times and reached our voicemail.

If you require any further assistance please contact the team on 03330506070. I would appreciate it if you could reconsider your review based on the information above?

Thanks
Dylan Walsh
Operations Manager - CircleLoop

Bedømt til 5 ud af 5 stjerner

Great calling application

Been using Circleloop for some time now, really useful tool, couldn't recommend it more highly. Had some problems recently and the support team were very quick and helpful. Special thanks to Zac and Matt for their support!

24. april 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

We really appreciate your feedback, it's fantastic to hear you would recommend us. Thanks, Will!

Bedømt til 5 ud af 5 stjerner

Amazing customer service and amazing…

Amazing customer service and amazing product. We wouldn't be able to do what we do without circle loop. It enables our field care team to look after their clients and remain in constant communication, no need for desk phones, all from their mobile apps. And they are doing everything they can to improve the product daily.

15. april 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thank you Mahdi for the review, It is great to hear how CircleLoop has benefited your business . We pride ourselves on innovation, so we really appreciate your feedback!

Bedømt til 5 ud af 5 stjerner

Absolutely love Circle Loop

Absolutely love Circle Loop! Amazing product and service! Just wish I had found it sooner.

19. februar 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thanks for your review, nice to hear you are loving CircleLoop we really appreciate it!

Bedømt til 5 ud af 5 stjerner

Amazing customer service and as always

Amazing customer service and as always. They are great at what they do, Zac from customer service dealt with my query fast and effectively, would strongly recommend using this company for VOIP i already have two accounts with them and this is my third! Great doing business with you and i hope you have every success in the future!

15. januar 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thanks so much for the review, the kind words you have shared gives the team great joy. Pleasure working with you also and we hope you to have you as a CircleLoop user for a long time!

Bedømt til 5 ud af 5 stjerner

Highly recommended for business owners and self employed...

I've been with Circleloop for about a year now and would thoroughly recommend them to owners of small businesses. Particularly if owners are on the move and out of the office. It has taken us a while to fully understand the ins and outs of the complete suite of call routing/answering functions but so far there has always been a solution somewhere to meet our needs. Support has been very helpful and quick to respond with advice (Kieran is very helpful). Adding new numbers and porting new numbers into the account has been incredibly straight forward too. Above all though, there are no scary contracts and the service is very cost effective. Great service, great product, highly recommended.

8. januar 2020
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Hearing the brilliant feedback reinsure us we are doing the right thing! We love to hear how the CircleLoop features are helping your business. Thanks for the review Ian!

Bedømt til 4 ud af 5 stjerner

The only reason I'm rating this 4 stars…

The only reason I'm rating this 4 stars is because I think that CircleLoop lacks a lot of features that bigger VOIP systems have.

Overall, CircleLoop does what it does incredibly well and you have the advantage to add mobile numbers which is great!

I also really think that CircleLoop need to accept more than one method of payment (at the moment this is card)!

28. december 2019
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thank you for the review Alex, we are continuously looking to improve and we will take feedback into consideration. We are always adding new features to CircleLoop so keep an eye on our blog where we share the latest news and updates. https://blog.circleloop.com/ or you get in touch and a member of our team would be happy to show you any of the new features. We also accept Direct Debit payments, to find out more please visit https://blog.circleloop.com/directdebit.

Bedømt til 5 ud af 5 stjerner

Great platform and service

Our company has been using Circleloop for a little while now and we could not be happier with the system or the service we receive from the team at Circleloop!

Circleloop is packed full of great features that are extremely easy to set up and maintain/change as and when you need to.

It is great that agents are able to take a call in the office, out on-site or even working from home and the apps across the different platforms look and work in the same way so it is easier for teams to be more mobile.

14. december 2019
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

We're so happy you're enjoying CircleLoop! Thanks for leaving us the review and letting us know how it's helping your business out- we really appreciate it!

Bedømt til 5 ud af 5 stjerner

The Software is so clean and simple for…

The Software is so clean and simple for the desktop and Andriod. I think it's the best voip ip system i've ever used and it's by far the easiest.

The options are endless and it really makes life easy knowing that i can add, assign and make alterations instantly, I've found what i've been looking for...

Integrations are useful and i don't think i'd be going anywhere else for the foreseeable future!

27. november 2019
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thanks so much for this review Lawrence, we're really glad you're enjoying CircleLoop and can't wait to keep working with you in the future!

Bedømt til 3 ud af 5 stjerner

Great idea and back end system is very…

Great idea and back end system is very good, unfortunately i experience countless drop calls so had to cancel

18. november 2019
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thanks for leaving a review Wayne! We're really sorry to hear that, we can help with call quality in a number of ways so please get in touch and a member of our team would be happy to help!

Bedømt til 5 ud af 5 stjerner

Flawless!

It's been more than a year I've been with Circleloop, and the service has only got better. The pricing structure and customer service is great! Impressed with the timely app updates, which is user friendly. They've also been very accommodating with requests that other telecom companies would possibly decline. Thank you!

14. november 2019
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thank you for being such a loyal customer! We really look forward to helping you as much as possible in the future.

Bedømt til 5 ud af 5 stjerner

Great system and service!!!!!

We have found the Circle Loop system to be excellent and would recommend it to anyone the customer service is great!

29. august 2019
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

We work really hard to provide great customer service so this review really means a lot, thanks!

Bedømt til 5 ud af 5 stjerner

Excellent Company & Support

We've been working with CircleLoop over the last few months to test their softphone solution as well as configure various of our handsets to work with their product. We've now moved over our ~50 strong team to become entirely dependent on CircleLoop.

Throughout the last few months, CircleLoop have continued to go the extra mile in terms of providing support for configuring handsets, providing advice with Quality of Service and much more. Their support team are insightful and always on hand to help.

Most importantly, as a developing tech offering, CircleLoop have demonstrated they're open to ideas from users. We've been more than happy to give suggestions that are now roadmapped and take on board their advice on how to best utilise features.

12. august 2019
Uopfordret anmeldelse
CircleLoop-logo

Besvarelse fra CircleLoop

Thanks for leaving this review Peter, it means a lot to us! Some of the best ideas come from CircleLoop users , and so we really do love hearing any ideas and suggestions!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere