Ciao Bella Aesthetics Anmeldelser 

169
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Once again Alex was very warm and welcoming. Felt so relaxed. I've had a couple of gentle tweaks previously. Didn't realise I'd left it so long. This recent visit was for quite a makeover though. Co... Se mere

Bedømt til 5 ud af 5 stjerner

wow. complete and utter luxury from the minute you walk into ciao Bella to the absolutely stunning clinic to the wonderful beautiful staff. very professional and friendly staff. I saw the lovely Alex.... Se mere

Bedømt til 5 ud af 5 stjerner

First visit and put at ease as soon as I walked in. Reception was clean and bright and felt very safe in these uncertain times. Emma was amazing, warm and friendly and made me feel really comfortable... Se mere

Bedømt til 5 ud af 5 stjerner

I wouldn’t go anywhere else, had Botox with Emma who is a lovely nurse and bubbly character, very knowledgeable and professional . Also had a consultation with Alex for lips as never had this before.... Se mere

Virksomhedsoplysninger

  1. Lægehus
  2. Medicinsk spa
  3. Specialiseret klinik
  4. Wellnesscenter

Skrevet af virksomheden

Ciao Bella Aesthetics is the MULTI AWARD WINNING CLINIC with branches all over the South West. Voted " Best Aesthetic Clinic in the South West 2022" alongside " Safest Clinic". With our Lead nurse and clinic director Alex in the running for "Best Aesthetics Nurse in the UK 2021" With a degree of luxury alongside that highest level of customer service, come treat yourself to the 5 Star experience.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

169 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(169)

3 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Once again Alex was very warm and…

Once again Alex was very warm and welcoming. Felt so relaxed. I've had a couple of gentle tweaks previously. Didn't realise I'd left it so long.
This recent visit was for quite a makeover though. Consultations are there for a reason, very much needed too. Alex listens to your wishes, hopes, then professionally gives you the guidance before bringing those hopes to life. For me, first time having botox. Fab results! Followed by a quite lengthy session, nose job, fillers, smoothing those lines. 6 mls... I feel its taken years off me without changing me too much that people have noticed. Which is a bonus. As ever Alex explained everything step by step. Kept me relaxed. 🤗 totally recommend

24. marts 2026
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Bedømt til 5 ud af 5 stjerner

⭐️⭐️⭐️⭐️⭐️

I was a little nervous about getting my lips topped up as I didn’t want them to look overfilled, but Alex did an amazing job. Her attention to detail is incredible, and the results speak for themselves – natural, balanced, and exactly what I wanted. I couldn’t be happier and wouldn’t go anywhere else now!

5. august 2025
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Bedømt til 5 ud af 5 stjerner

My first time getting injectables…

My first time getting injectables today! Had consultation with Brooke a few weeks ago then procedure with Alex this morning. They were both AMAZING so friendly and really felt like they listened to what results I wanted. Will definitely be back, hugely recommend!

6. april 2023
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Bedømt til 5 ud af 5 stjerner

Alex… is Amazing!!

I’ve been seeing Alex for my treatments and she is absolutely fantastic!
Alex is so kind and caring. Her attention to detail and knowledge are on point.
Not only does she ensure you get the best experience but she will also help with any skin questions you might have. Her advice is never in a sales way at all and more a genuine care for her patients.

19. december 2022
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Bedømt til 5 ud af 5 stjerner

Absolutely brilliant place

Absolutely brilliant place: I’m terrified of needles but was becoming much more terrified of what I seen looking back at me so took the jump. After much research I seen a few recommendations for Ciao Bella so went for a consultation. First treatment was with Emma who was wonderfully kind and gentle. Then a few months later another visit with Alex. I didn’t notice the difference between me then and now since my visit with Emma but Alex showed me pictures. There was a huge difference.
I had a treatment (fillers) with Alex and now for the first time in many years, I look in the mirror and actually feel ok about myself.
I understand how people can go further than they need with treatments because you get used to how you look then see other issues but Ciao Bella are extremely careful with advising you and I don’t believe they would ever do too much just because a customer asked for it.
Great place with great people. Have made such a difference to how I feel when looking at my reflection. Thank you ❤️

10. august 2022
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Bedømt til 5 ud af 5 stjerner

Recommend 100%

I've been to Ciao Bella many times dropping my partner off and the staff have always been hugely friendly courteous. I had my own treatment for the first time recently, and the nurse Alex was great. The whole process was explained, and I felt very looked after!

4. april 2022
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Bedømt til 5 ud af 5 stjerner

Excellent Experience with Profhilo Treatment

I have had the Profhilo Treatment at Ciao Bella 3 times over the past 15 months and had a fantastic experience each time.
All the staff are friendly and professional.
Emma actually did my treatments and she was fantastic. I have been delighted with the results.
Looking forward to my next top up in 5 months time!

20. marts 2022
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Besvarelse fra Ciao Bella Aesthetics

Hi Philippa it's been a pleasure to have you in clinic. We're looking forward to your next visit :)

Bedømt til 5 ud af 5 stjerner

Recommend!

A friend recommended me to Ciao Bella and I am so glad that I took up their recommendation. The customer service and expertise of their nurses is second to none, I'll definitely be coming here again!

19. marts 2022
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Besvarelse fra Ciao Bella Aesthetics

Thanks for the lovely review Kim. ❤️

Bedømt til 5 ud af 5 stjerner

Excellent customer care

Excellent customer care, highly professional and skilled clinical staff delivering a perfect result every time.

19. marts 2022
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Besvarelse fra Ciao Bella Aesthetics

Thanks Joanne, really nice to hear such kind words. 😊

Bedømt til 5 ud af 5 stjerner

I would highly recommend Ciao Bella…

I would highly recommend Ciao Bella Aesthetics. The owner Alex is extremely knowledgeable in the Cosmetic & Aesthetic field. Alex’s team are very approachable & professional. The clinic I visited was private & beautifully decorated.
Prices are comparable & treatments are advanced up to other Aesthetic clinics.

19. marts 2022
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Besvarelse fra Ciao Bella Aesthetics

HI Tracy thank you so much for the lovley review . Looking forward to seeing you again. CB

Bedømt til 5 ud af 5 stjerner

My favourite aesthetics clinic!

I have been a regular at Ciao Bella for a while now. I go for all kinds of treatments, mainly injectables. I like a natural look, keeping ageing at bay without looking “done” and I’m delighted with my results. Alex finally gave me the confidence to give Botox a try after many years of wanting it, but being too scared, and I’m so pleased I did!!! I’m a total convert. Alex also does my lips which I have had done other places too, but Alex is the only person I totally trust…I once couldn’t get an appointment with Alex and went to another clinic and regretted it!! Alex will never give you something you don’t need or won’t suit you…she puts your face before money. I wouldn’t feel confident recommending anyone else to my friends or family. Ive also seen Emma for a peel which was a lovely experience too. The clinic is professional and at the same kind and personal and I always leave feeling happy and looked after. I can so see why Alex and the team have so many awards, they are so well deserved ❤️

19. marts 2022
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Besvarelse fra Ciao Bella Aesthetics

Hi Bunty, So glad that you had a good experience at Ciao Bella. See you again soon :)

Bedømt til 5 ud af 5 stjerner

Lips and botox

Hi my name is Debbie and I went to ciao bella for my lips enhanced and a little bit botox on my frown lines. 8 was nervous as I've never had this before. From the minute I walked in Alex and the girls made me feel so comfortable and put me at easy. The procedures were pretty painless and I was very pleased with the result. Reasonable prices aswell I would definitely recommend to all my friends and I will certainly be back for more. The thing with Alex is that if she dosent think you need certain procedures she will advice you accordingly. Very happy lady 😊

19. marts 2022
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Besvarelse fra Ciao Bella Aesthetics

Hi Debbie, Thank you for the lovely review it really means a lot to the team to read such positive comments like these. Looking forward to see you again

Bedømt til 5 ud af 5 stjerner

I had previously had my lip fillers…

I had previously had my lip fillers done elsewhere for about 4 occasions and I was never happy with the results. I then changed and tried Ciao Bella after a friend of mine recommended them.

I always see Emma from my first appointment, she managed to correct my lips and showed me where the previous work had been done in the centre of lips and this was creating the shape I didn’t want. I can honestly say now I would never ever go to another clinic. Another major positive is I have never had any bruising or swelling . Previously I would be bruised for days and it would look unsightly and I would cover it up with make up or permanently put a face mask on.

I have also had tags removed from my face with Emma at which now look great.

I always feel confident when coming to the clinic and I would only ever chose to get any procedures done here. When making alterations to your face which is clearly visible you really need to be sure and confident on where and who you are seeing. I love Ciao Bella and I have only ever found them professional , top quality service and the best facilities. I have been asked constantly by friends and family about where I go and I would only recommend this clinic.

Once you find a clinic and staff like this I would never go anywhere else. If you do your proper research and look at things like their Instagram its obvious to see why they are so highly thought of and the awards they have won.

19. marts 2022
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Besvarelse fra Ciao Bella Aesthetics

Hi Thank you for the lovely words. Is alway nice for the team to read such a glowinmg review. Thank you so much x

Bedømt til 2 ud af 5 stjerner

Very disappointed with the results & defensiveness

I am writing my review based on my overall experience and end result/s which unfortunately were not good.

I have had lip fillers for 5+ years at another clinic in London without any issues. I have previously had Juvéderm which I have learnt is prone to migration and this had happened above my lips. My lips themselves however were still a nice shape.

After relocating, I booked an initial appointment on 4th June 2021, which was for my "annual" top up. This was with Emma, who advised I needed to have the existing filler dissolved due to the migration and that she would then refill them with a different filler.

The 2nd appointment was 16th June 2021 to have the filler dissolved. I was then to return 2 weeks later to have them refilled.

Unfortunately, not all of the filler was dissolved, which became apparent quite soon after. So I returned for the 3rd appointment on 21st June 2021.

The 4th appointment was 1st July 2021, to have them refilled. Unfortunately the new filler had migrated to above my lips.

I returned for the 5th appointment on 19th August to have them dissolved, this time with Alex. She explained that this time longer would be needed before having them refilled again.

Unfortunately, again, not all of the filler was dissolved. So I returned for the 6th appointment on 26th August 2021 to have the remaining filler dissolved.

The 7th appointment was 23rd September 2021 to have my lips refilled. I gave my lips a few weeks to settle and kept a close eye on them. The migration did not happen again but unfortunately, they were uneven.

I contacted the clinic on the 30th October 2021 to enquire about having more filler as despite being uneven, they were on the smaller side than I like and I thought that with more filler, they might be evened out and the desired size achieved. As mentioned, I was very happy with my lips themselves at the start of the process despite the migration.

On 13th November 2021, I contacted the clinic again to say that I was unhappy with my lips as they were. As mentioned, I had hoped adding more filler may resolve the problem but after being told to wait until January 2022, I had become very upset at the prospect of more months with misshapen lips.

Between the 13th of November and the 2nd of December, multiple emails were exchanged regarding my lips.

Eventually, it was agreed I should return for Alex to review my lips. The 8th appointment was 8th December 2021 and it was uncomfortable. Alex was defensive and also mentioned how many appointments I had had at a loss to the clinic. I was made to feel as though I had done something wrong and been a nuisance when simply trying to achieve a good result. I was brought to tears at this appointment which is never a good feeling for a customer. Especially one that has been so very patient, understanding and polite.

At this appointment, Alex reviewed my lips and used some more dissolver to treat a lumpy pocket and also used a small amount of filler on my bottom lip, as it was uneven on one side.

On the 9th of December 2021, I emailed the clinic to say I was happy with the result. I wanted to acknowledge that I appreciated Alex dealing with my concerns and that I was satisfied that she had listened to them and taken action to address them.

Despite the unevenness being taken on board, the overall result was not great. I still didn't like my lips and preferred them at the very start of the process. To put it simply, I didn't like the way my face looked anymore which made me feel really, really down.

I decided to go elsewhere. It seemed non-sensical to pay more than I could afford for "the best" person, who unfortunately still had not achieved the desired outcome and who at this stage, had made me feel very uncomfortable. And going elsewhere was the best decision I could have made!

They were alarmed to hear of how many times I had my lips dissolved and were unsurprised at the results with the methods used. I am now so happy with my lips and just wish that I had gone to the person I now go to, to begin with.

15. marts 2022
Uopfordret anmeldelse
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Besvarelse fra Ciao Bella Aesthetics

Hi holly,

Thankyou for your feedback regarding the outcome of your procedure. We apologise that you experienced our services in this way.

We have acknowledged the timeline you have described and have taken all information on board. It is our duty to ensure that care is taken in all aspects of patient treatment however there is a small percentage of the population that may have an outcome associated with side effects that are undesirable.

On review of your notes I agree there was an initial undesirable outcome. Which was immediately corrected. On review of your refill, where you had made contact concerned with unevenness and overall result we had you return to clinic and assessed you. Your lips were smooth, the filler was soft and the overall result was satisfactory given the double use of dissolving agent. The unevenness was not visible however we met your request and placed a small amount of filler to the area you felt didn’t look even.
Please note there was only one transaction over your several appointments with no charge to any of your follow ups or additional products.

However, having reviewed all correspondence between your self and the clinic following your final treatment with us you expressed sincere gratuity and explained how happy you were. As a clinic we can only go by your word which at the time was a genuine email initiated by yourself and without prompt from us. In addition, you requested an additional appointment with Alex to continue on building your lips. Due to the nature of all the issues experienced we had decided continuing to treat you was not a recommendation and declined further treatment to you.


Kindest Regards,
Ciao Bella Team

Bedømt til 1 ud af 5 stjerner

Extremely disappointed

My daughter & myself both had treatments at ciao Bella when first done it looked great but unfortunately after only around 4 weeks these great results vanished ,now we are both fully aware nothing is guaranteed but after spending well over £600 you would expect the results to last at least 5-6 months as when previously done elsewhere and when your friends ask “I thought you were having treatments” ! You then realise it’s not just you who can’t see anything. I’m not sure which products were used all I can say is what ever it was has no lasting affect what so ever. if you are thinking of any treatments do your homework beforehand as this experience has been an extremely costly mistake .

24. august 2021
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Besvarelse fra Ciao Bella Aesthetics

Hi Bridget so sorry that you had this experience and felt the need to leave a 1 star review. I can assure you as the Number 1 Clinic in the South West we only use premium products, procured from leading UK pharmacies via prescriptions. It would of been explained to you in consultation everyone's anotamy is different and the products longevity can be affected. This is why we keep treatment notes so we know what doses / products work, meaning we can tweek the treatments in the future to get you the perfect results everytime. I can see from your notes that a FREE follow-up visit with our clinic owner Alex was offered, which you declined. I have no doubt this would of resolved the issue. I wish you all the best in the future. David - Clinic Director

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