Chancellors - Client Advice Team Anmeldelser 

164
TrustScore 4.5 ud af 5

4,4

Station Approach, Meadows Business Park, GU17 9AB Blackwater, England, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Throughout the letting process, the Chancellors team have been approachable and answered all my queries quickly and clearly. When an issue emerged with the property, the Property Management team, in p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My experience with Zoe was great because having had two buyers pull out, the idea of selling our property by auction was not something we had considered. Zoe explained everything clearly and the reco... Se mere

Bedømt til 4 ud af 5 stjerner

The officer in charge our tenancy check out, Jake Tippett, helped solved outstanding issues in timely and amiable manners. He called me the day receiving our complaint email. At first he tried to pus... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Francesca D has been brilliant throughout. All my (many) queries are dealt with incredibly swiftly. She has made the sometimes stressful process of being a landlord much easier.

Virksomheden har svaret


Virksomhedsoplysninger

  1. Boligmægler

Skrevet af virksomheden

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Skrevet af virksomheden

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Kontaktoplysninger

  • Station Approach, Meadows Business Park, GU17 9AB, Blackwater, England, Storbritannien

  • 01344 408450

4,4

Fremragende

TrustScore 4.5 ud af 5

164 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(164)

1.830 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Tia was absolutely delightful

Tia was absolutely delightful, very pleasant to talk to, considerate, attentive to requirements and professional.

Great overall attitude and experience. Chancellors should be delighted to have her as an employee.

28. januar 2026
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Besvarelse fra Chancellors - Client Advice Team

We are delighted to hear about your wonderful experience. It's great to know that you found our team member pleasant and professional. We appreciate your positive feedback!

Bedømt til 3 ud af 5 stjerner

A landlord`s experience

Overall Chancellors is too big an operation as we often find ourselves communicating with different people, however Franki Deacon has always been a reliable and knowledgeble point of contact. She has always been both professional and helpful.

17. november 2025
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Besvarelse fra Chancellors - Client Advice Team

We appreciate your feedback. It's good to know you found a reliable point of contact. We'll use your comments as we strive to improve our communication.

Bedømt til 5 ud af 5 stjerner

This company is very on the ball

This company is very on the ball. I get reminders for things I have forgotten, and follow-ups, from Libby, and she is always very cheerful and helpful.

10. juni 2025
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Besvarelse fra Chancellors - Client Advice Team

We're happy to hear that you appreciate our team's attentiveness. It's great to know the reminders and follow-ups are helpful, and that you find our team member cheerful. Thanks for your feedback!

Bedømt til 4 ud af 5 stjerner

Zoe has been particularly helpful when…

Zoe has been particularly helpful when we had a fall through. She ensured we were looked after well and was very flexible to our needs. The team worked hard in order for us to sell the property again. Once sold, they allocated a dedicated team to ensure that someone is keeping an eye on the sales progression.

Although there was not much update on the sales progression previously when we fell through, they were able to improve this on the second sale. We are currently receiving on-going, consistent progression updates from the team. So I would recommend Chancellors to others.

23. april 2025
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Bedømt til 5 ud af 5 stjerner

Highly impressed by Katie Porter

It is not often that I get the opportunity to heap praise for excellent service. Katie Porter has impressed me with her dedication, patience, knowledge and perseverance in pursuing an insurance claim on my behalf. I am absolutely delighted with the result and to give Katie her fair due, the final outcome was mainly a result of her and Caitlin's efforts

16. oktober 2024
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Besvarelse fra Chancellors - Client Advice Team

We appreciate you taking the time to share your positive experience. We're thrilled to hear about the outstanding service you received. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Bedømt til 5 ud af 5 stjerner

My experience with Zoe was great…

My experience with Zoe was great because having had two buyers pull out, the idea of selling our property by auction was not something we had considered. Zoe explained everything clearly and the recommendation of an auction house, was reassuring. She gave us the confidence to consider this option, which we have acted upon. Many thanks Zoe.

12. februar 2024
Bedømt til 5 ud af 5 stjerner

Property management review

I've been working with my senior property manager Steven Slark for a while now on some tricky tenancy issues. He is always on hand as i navigate the decisions of the day. Kudos to Steven and Chancellors property management.

17. maj 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Bedømt til 5 ud af 5 stjerner

Francesca D has been brilliant…

Francesca D has been brilliant throughout. All my (many) queries are dealt with incredibly swiftly. She has made the sometimes stressful process of being a landlord much easier.

25. juni 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Mrs Kumar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 4 ud af 5 stjerner

Customer friendly diligent & competent problem solving

The officer in charge our tenancy check out, Jake Tippett, helped solved outstanding issues in timely and amiable manners.
He called me the day receiving our complaint email. At first he tried to push the company line (shirking responsibility), but upon my insistence, he listened and heard my points. What I appreciated most was that he took prompt actions and managed to solve the problems within our requested time frame. I see that a customer friendly, competent and diligent execution. This approach should be complimented. Thanks.

1. juni 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Wing, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

Shannon is responsive and understanding…

Shannon is responsive and understanding of my queries to get the best outcome for me and the tenant

18. maj 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Jonny, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

Quality customer service

The help I received was presented well and in a very courteous manner, I was really happy with the guidance I was given by Georgia, she is very customer focused and a real asset to your company.

22. maj 2023
Bedømt til 5 ud af 5 stjerner

Jake Tippett from Chancellors Bracknell…

Jake Tippett from Chancellors Bracknell is always helpful and we really appreciate it. We had a few queries recently and he delivered great customer service. Would definitely recommend him!

30. marts 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Ms Boileau, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

I have always received swift and…

I have always received swift and friendly services from the company. It's being excellent so far!

23. marts 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Mr Ola Mobolaji, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

i have very easy communication with…

i have very easy communication with Francesca very fast replys and positive feed backs

27. februar 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Mr Yaman, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

Thank you so much Kathy

I cannot praise Kathryn Badenhorst highly enough for her expertise, commitment, positivity and empathy throughout her involvement with my recent house sale. The situation was complicated and protracted but Kathy never failed to keep me informed of everything that was going on and did everything she could to help progress things. I shall be eternally grateful to her for all she did to bring this sale to a successful and happy conclusion for all concerned.

6. februar 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Marion, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

Fights your corner!

We have been going through purchasing a property for the last 7 months and it wasnt exactly a straight forward experience due to mortgage lenders through the interest rate hike. However, all through that time we were in communication mainly with Kathy. Kathy has been excellent. We are so grateful for her support and help. She went above and beyond when we needed information from the vendors or if we needed an extra push from the solicitors. We cannot recommend enough Kathy and the rest of the team.

27. juni 2022
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Lou, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

Enquiring about rental properties

The lady was very helpful on the phone

1. februar 2023
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Miss Davidson, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

Excellent, highly responsive service

Throughout the letting process, the Chancellors team have been approachable and answered all my queries quickly and clearly. When an issue emerged with the property, the Property Management team, in particular Shannon Townley-Taylor, were responsive and helpful and contacted the landlord immediately to get these issues resolved. The results were above and beyond what I expected, and I am very grateful for Shannon’s help. I also appreciated her prompt communication throughout. Many thanks again for providing such a fantastic service!

21. december 2022
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Besvarelse fra Chancellors - Client Advice Team

Thank you for leaving us this great review Anna we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Bedømt til 5 ud af 5 stjerner

Housebuying :From the start of process as a buyer…

From the start of process as a buyer Gemma made the process come up with a solution and ensured the chain was concluded efficiently

21. november 2022
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Besvarelse fra Chancellors - Client Advice Team

Hi Jon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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