Certas Energy Anmeldelser 34.889

At a difficult time, this oil delivery was very welcome. Pricing was high due to the crisis but I felt the service was professional and handled well. Good communication overall, except when there was a few days delay. They apologised. Luckily we had not run out yet and the price certas confirmed before delivery hurt but we had no choice. Thank you for your system of invoicing the customer.

From my phone call to getting oil was.about 3 days. I would say that is excellent service. Friendly person on the phone. Lovely chap that delivered it. All a customer needs

We were promised a date, I explained we had no oil, so no hot water and heating. The oil arrived 4 days after the promised date.

Ease of on line ordering, professional and friendly delivery, great service all round. Thankyou

As you can see from their response for the third time.
No one is reading these reviews. It's clearly a BOT answering these.

you are very quick to put prices up but take ages to bring them down!!!

It was very easy to order the oil on the website. The oil was delivered very quickly, within a few days, even though the company had said it would take two weeks. I have used Certas for 10 years, and have stayed with them because although not always the cheapest, they are always reliable and efficient.

The courteous staff and prompt delivery

Quick delivery. Just too expensive at the moment as is every supplier thanks to Trump

Kept informed when delivery delayed by 24hours. Honoured agreed price for oil despite large subsequent rise in price due to Iran conflict.

Fast delivery good communication delivery excellant just a shame about cost not their fault the war to blame

Didnt have to wait toʻ long staff great

Efficient service. Able to actually speak to some one on the phone and speak to pleasant staff.

Polite, transparent pricing, reliable delivery and useful payment options

Despite the numerous issues currently being experienced in the UK regarding the provision of heating oil, we placed an order at a very competitive rate and the oil was delivered on time.

Very good service and very fast delivery many thanks

Delivered on the day that was stated and no fuss or bother

The delivery was made on time given.
The delivery man was very pleasant
My only complaint was that because of the problem in the middle east you could not give me a price on ordering. I understood this but you said you would give me a price on the day before delivery which you did not.

Easy to order. Courteous contact. Finite delivery date despite fuel crisis. Explanation of cost increase given fuel crisis. Delivery notification and smooth delivery.