What an inefficient and incompetent practice, no wonder they are loosing clients and capable practitioners on a regular basis. If you desire to be treated like a commodity and be abused then please do... Se mere
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Se, hvad kunderne siger
Dentist too formal For the overall pricing of everything I expected more patient care. Perhaps having a quick look at the patients info profile and treatment plan before they get into the chair... Se mere
Virksomheden har svaret
Having been a very nervous patient for a wisdom tooth extraction, the surgeon and nurse were brilliant. They put me at ease, explained everything that they were doing and calmed me down throughout t... Se mere
Virksomheden har svaret
CFD had to cancel an appointment pre-covid back in March. Unfortunately, since then, I have not been able to get through to anyone to receive a refund of my £75 deposit. OK, that's not much, but it's... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At Centre for Dentistry, we want all of our patients to have confident and healthy smiles and we do our utmost to make the experience of dentistry a positive one. Centre for Dentistry provides a full range of private dental services and is committed to helping patients improve their long-term oral health. Our position in Sainsbury’s makes the practice accessible to all and, alongside experienced clinicians, creates the ideal environment to welcome anxious and phobic patients. If you haven't been to the dentist in a long time, suffer from dental anxiety or are simply looking for a friendly, affordable dentist you can trust to put your wellbeing above all else, we can help. Find your nearest practice via the website, pop in or give us a call for more information.
Kontaktoplysninger
Carriage Court, 22 Circus Mews, BA1 2PW, Bath, Storbritannien
- 0333 0162 230
- contact@centrefordentistry.com
- www.centrefordentistry.com
2,8
Middel
2 t anmeldelser
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Both of my appointments here so far…
Both of my appointments here so far have been excellent. The dentist we saw was very professional, kind, and easy to talk to. I'm very pleased to have found this practice.
14. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Jenni. Thank you for taking the time to leave us your review. We're really pleased that you had such a positive experience with our team and are happy with the care you've received. We're passionate about great patient care and service at CFD so we're glad you received this. We look forward to welcoming you back to the practice next time. Best wishes, Centre for Dentistry.
Besvarelse fra Centre for Dentistry
Hi Kirill. Many thanks for your feedback. We're pleased to hear that your visit to the practice went well and you received good service from the team. We will be sure to pass on your comments and look forward to welcoming you back next time. We hope you have a wonderful week. Best wishes, Centre for Dentistry.
Good and bad
The receptionists were very polite, patient and helpful. My dentist was very informal, gave me advice, answered all my questions. This is my reason for 4 stars. My reasons for leaving 1 star out is because I did not feel my dentist was polite. He judged me (laughed with his co worker) when I asked him a question. Other questions I asked, his response was almost as if he was annoyed at me for "asking stupid questions" this made me feel uncomfortable. This response of his was obvious, it's not polite. Poor customer service.
13. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Kirstin. Many thanks for your feedback. We're so pleased that you found the practice team to be professional. We have noted your comments about the dentist and will certainly feed this back as we're always looking to improve. Have a good rest of the week and we look forward to warmly welcoming you back to the practice on your next visit. Best wishes, Centre for Dentistry.
Advised and charged for 1 extra large…
Advised and charged for 1 extra large fillings but only replaced nearly half new fillings !
2 charged for another large filling , but again only replaced half with new filling !
13. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Anil. Many thanks for taking the time to leave us feedback. We're sorry to hear that you're disappointed with your experience. At CFD our focus is firmly on what’s best for our patients and delivering the highest standards of care so, of course, we are keen to investigate the issues you have raised. Please be rest assured we take all patient feedback seriously. If you’d like to get in touch with us to discuss your experience any further, please do contact the practice directly or email feedback@centrefordentistry.com. We hope you have a great week. Best wishes, Centre for Dentistry.
No to implants here
I visited the practise for a consultation about having some implants replaced. Work which was done, and started to come loose after less than a year, which cost £3500 to do. The dentist seemed more concerned with the fact I had made a complaint to the general dental council,sympathising with my previous dentist, and that it was normal for implants to come loose, even though she said the work needed to repair could cost up to £10,000. I was shocked at her attitude. She said if she did do the work on me it would take a very long time and I would have to sign a disclaimer so i couldn't make a complaint about her, if her work was inadequate and failed. The general dental council agreed that the work I had had done was very poor. She didn't seem to think so, which probably says a lot about her standard of work. Added to all this I was charged £120 for the consultation, which was over a week ago, and still haven't received an email promised, which explained what treatment I would need. To add insult to injury she called me princess, a term ment to insult and embarrass. I haven't used the general dentists at the practise, but would definitely advise people not to consider having implants done here. Basically spent £120, for an x-ray, and to be insulted.
12. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Paula. Thank you for your feedback. We're really sorry to hear you were dissatisfied with your experience and we are keen to resolve this with you. We are confident that the dentist did not mean to cause offence but please rest assured we will investigate the matter. If you wish to have a follow up with the practice manager or provide any further information, please do get in touch on feedback@centrefordentistry.com.
Dentist too formal
Dentist too formal
For the overall pricing of everything I expected more patient care.
Perhaps having a quick look at the patients info profile and treatment plan before they get into the chair...
It’s pretty unprofessional. Made me feel like a number.
A little heads up and brief aftercare advice would of been good aswell
Receptionists are lovely though, organised and on the ball
12. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Laura. Thank you for your feedback. We're sorry to hear that you didn't have the best experience with the dentist. Patient care and personal service is something we value above all so we will be sure to feed this back, as we certainly don't want any of our patients to feel like they are a number. We're pleased to hear that you had a good experience with the reception team however. If there is anything further we can do to make your next visit better, please do let us know via feedback@centrefordentistry.com. Best wishes, Centre for Dentistry
Recommended
I have just received treatment for a replacement crown, this was completed in two visits. Dentist Lucas Bockmann explained the steps throughout, with minimal discomfort and the crown is an excellent fit with near perfect colour match.
All staff polite and friendly, I would highly recommend the Sheffield Wadsley Bridge centre.
10. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Keith. Thank you for your review. We're thrilled that you had such a positive experience with Lucas and the team at CFD Sheffield Wadsley Bridge. It's great to hear that your treatment went well and you're happy with the fit and colour match of your crown. Thanks also for your recommendation - if you do refer anyone specifically please do ask us about our referral scheme so we can be sure to say 'thank you'! We look forward to welcoming you back on your next visit. In the meantime, we wish you a Merry Christmas and Happy New Year. Best wishes, Centre for Dentistry.
Tried to diagnose before even…
Tried to diagnose before even inspecting my tooth, when X-ray didn't show anything still went for the full hard sell of root canal and crown.
Went another dentist Surgery who took the time to conduct through investigation of the issue and solved the issue within 25 mins.
10. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Rob. Thank you for your feedback. We’re sorry to hear that you’re disappointed with your experience at the practice. We’re passionate about patient care and our priority will always be on recommending the right treatment for you. We always aim to thoroughly present your long-term treatment options in the clearest way possible. It is sometimes difficult with emergency appointments when we do not know the history of your teeth. However, we are pleased to hear that your issue is now resolved. If there is anything further we can do to, please feel free to email feedback@centrefordentistry.com. Best wishes for the festive season, Centre for Dentistry.
The lovely dentist I saw was very…
The lovely dentist I saw was very professional, kind and thorough.
I highly recommended him.
10. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Claire. Thank you for your review. We're delighted you're so happy with the professional and thorough service you received from the dentist and team. It's great to hear you would recommend us, thank you. We hope you enjoy the festive season and look forward to welcoming you back to the practice next time. Best wishes, Centre for Dentistry
Besvarelse fra Centre for Dentistry
Hi HMM. Thank you for your feedback. It's great to hear you're happy with the friendly service you receive from the team. We hope you enjoy the festive season and look forward to welcoming you back to the practice on your next visit. Best wishes, Centre for Dentistry
Always excellent service with a very…
Always excellent service with a very trustworthy and personal feel.
10. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Carl. Thank you for your feedback. We're really pleased you're happy with the service you receive from the team. We hope you enjoy the festive season and look forward to welcoming you back to the practice next time. Best wishes, Centre for Dentistry
Good service
8. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Leon. Many thanks for your feedback. We're pleased to hear that your visit to the practice went well and you received good service from the team. We will be sure to pass on your comments and look forward to welcoming you back next time. We hope you have a wonderful week. Best wishes, Centre for Dentistry.
Besvarelse fra Centre for Dentistry
Hi Neil. Thank you for your review. We're really pleased you've had such a positive experience with our dental team and you are happy with the efficient and professional service you received. We hope you have a good rest of the week and you know where we are should you need any further dental advice or support. Best wishes, Centre for Dentistry.
This was my second clean and polish…
This was my second clean and polish appointment. I wasn’t satisfied the first time around and in fact, needed an emergency dentist appointment during my holidays, just 3 weeks after the appointment at your clinic.
I requested a change of the dentist and this time around it was much better. I was however surprised and disappointed that no one contacted me to discuss my feedback after the last visit. There was no emails sent encouraging me to complete a feedback form, no phone call, nothing.
7. december 2019
Uopfordret anmeldelse
I am a nervous patient and would rather…
I am a nervous patient and would rather be anywhere than at the dentist. I would go as far as to say, I am/was frightened of going. I decided to try and find a dentist that would be more understanding of my fears, so gave the Harrogate Sainsburys, Centre for Dentistry a try and I'm so pleased I did. They are a very welcoming practice, friendly and helpful, and as for the dentist I now see, he's just fab, gentle, kind and very patient.... Thank you
5. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hello Carole. Many thanks for taking the time to leave us feedback, much appreciated. We're so pleased to hear that you were well looked after by the team and helped to feel at ease. We're passionate about helping anxious patients so we will be sure to continue level of service and care you experienced. We will pass on your kind comments to the practice team. We hope you have a great week and we look forward to welcoming you back next time. Best wishes, Centre for Dentistry
Fantastic service would recommend the…
Fantastic service would recommend the dentist to anyone
5. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Andrew. Thank you for taking the time to leave us your review. We're really pleased that you had such a positive experience with our team and are happy with the care you received. It's fantastic to hear you would recommend us, thank you! We look forward to welcoming you back to the practice next time. Best wishes, Centre for Dentistry.
A+ treatment and service
A+ treatment and service. I always find the staff very polite and accommodating. Thank you
4. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hi Mr Davis. Thank you for taking the time to leave us feedback. We're pleased to hear that your visit to the practice went well and that you were well looked after by our team! We will be sure to pass on your feedback and look forward to welcoming you back soon. We hope you have a great week. Best wishes, Centre for Dentistry.
Besvarelse fra Centre for Dentistry
Hi Amy. Thanks so much for your feedback. We're delighted to hear that you received a 5* service from the practice team. We're passionate about excellent patient care and service so we're glad that you've received this. We will be sure to pass on your comments and we look forward to warmly welcoming you both back to the practice soon. We hope you have a lovely week. Best wishes, Centre for Dentistry.
Besvarelse fra Centre for Dentistry
Hi Rebecca. Thank you for taking the time to leave us feedback. We're pleased to hear that you're happy with your visit to the practice and was well looked after by the team. We're passionate about great patient care and service at CFD so we're glad you received this. We will pass on your comments and look forward to welcoming you back next time. We hope you have a lovely week. Best wishes, Centre for Dentistry.
Really nice staff and efficient
Really nice staff and efficient. Put me at ease.
4. december 2019
Uopfordret anmeldelse
Besvarelse fra Centre for Dentistry
Hello Maria. Many thanks for taking the time to leave us your feedback. We're delighted to hear that you're pleased with your visit to the practice and that you received a professional and efficient experience from the practice team who made you feel at ease. We will be sure to pass on your feedback to the staff and look forward to welcoming you back soon. We hope you have a great week. Best wishes, Centre for Dentistry.
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