Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The RW Perio experience ensures an established state-of-the-art approach as the largest and one of the top specialist gum clinics in the UK. Our flagship clinic is located at 75 Harley Street with global recognition across the dental and health industry ensuring innovative treatment methods in a discreet, calm and caring environment. Combining the best industry talent to ensure optimal results for every patient, the brand mission is to bring forward the importance of gum health, incorporating it into a lifestyle approach. RW Perio is regularly celebrated in tier 1 press, including Forbes, FT How To Spend It, Financial Times, British Vogue, Harper’s Bazaar, The Sunday Times, The Telegraph, BBC etc.
75 Harley Street, W1G 8QL, London, Storbritannien
Excellent clinic
Brilliant team
Yaro is a brilliant hygienist
Besvarelse fra RW Perio
Thank you for your review. Our Advanced Hygienist, Yaro, and the RW Perio team are pleased to hear that you had an excellent experience at our clinic. We look forward to welcoming you back to Harley Street.
RW Perio significantly improved my gum health. Also very nice and attentive staff, definitely recommend!
Besvarelse fra RW Perio
Thank you for your kind review. The RW Perio team is delighted to hear that you felt comfortable and looked-after throughout your treatment. We look forward to weloming you back to Harley Street.
The whole team at R W Perio are all very courteous from the moment you enter the reception. And the periodontist and Hygienist’s are all very professional and caring in their work. I will be staying with R W Perio for all my future dental care…
Many Thanks!!
Besvarelse fra RW Perio
Danny, thank you for taking the time to leave such an excellent review. We are so pleased that you experienced a positive and informative treatment with our Periodontists, Advanced Hygienists, and the team. RW Perio looks forward to welcoming you back to Harley Street.
Amazing experience with Hiba @ RWPerio, gentle and informative!
Besvarelse fra RW Perio
Thank you, Amy, for taking the time to share your thoughts. We are pleased that you enjoyed your visit with Advanced Hygienist Hiba. The RW Perio team looks forward to welcoming you back to Harley Street.
I have been fortunate to deal with RW Perio on a few occasions over the last few years and I have been extremely impressed - a wonderful company to deal with and the professionalism of the staff is second to none!
Besvarelse fra RW Perio
Thank you so much for your wonderful review.
We truly appreciate your continued trust in us over the years. It means a great deal to the entire team to hear that your experiences have been consistently positive and that our professionalism has stood out to you.
We’re very grateful for your kind words and look forward to welcoming you again in the future.
The Organised and Natural Feel to a Specialist Dental Clinic on Harley Street really made an impact in my experience in visiting this practice and future appointments i will be making.
The attention to detail and care was brilliant and the technical execution of all the equipment and staff onsite was exceptional.
Besvarelse fra RW Perio
Thank you so much for your kind review.
We’re delighted that the atmosphere of our Harley Street clinic and the care you received made such a positive impression. Your comments about our attention to detail and technical standards truly mean a great deal to our team.
We look forward to welcoming you back for your future appointments.
The staff exceeded my expectations on every level. The attention to detail and care provided by the practice are impressive - you can tell it is a practice that cares about its patients from beginning to end. All my interactions have been seamless, easy, clear and accommodating. Highly recommended.
Besvarelse fra RW Perio
Thank you so much for your kind words and for taking the time to leave such a thoughtful review.
We are truly grateful for your feedback. It means a great deal to our entire team to know that you felt well cared for and supported throughout your journey with us.
We place a strong emphasis on attention to detail, clear communication, and creating a calm, seamless experience for our patients, so it is wonderful to hear that this came through in your visits.
Thank you again for your recommendation — we genuinely appreciate your trust in us.
I was scheduled for gum surgey after being referred by my dentist to RW Perio, and the work that has been done is 5 star. I will not bad-mouth a job well done.
The problem comes with the intial cost quoted to me. I cannot remember the exact amount, but the company quoted me around £2,000 per gum graft, so around £4000. I budgeted £5000 just to be safe. I was paying out of pocket, because I don't have dental insurance. I'm not wealthy.
Little did I know that there were cleaning fees, follow up sessions (sessions that largely amounted to the dentist looking at my teeth and saying, "Looks good" before handing me a goody-bag.) Each cleaning was at least £100. Each follow-up was around £200. Then they texted me for a "annual review" which is going to cost £200. All told it ended up being nearly £2000 over the actual cost quoted to me.
The dentist chair looks like something out of a sci-fi film. Their's purified water and increadibly pricey looking furniture and what not everywhere. I should have know they'd nickle and dime me. As an American, I should have expected it. Make sure you get everything laid out in writing with time-lines and costs.
These people are great at their job, but boy do they milk you for everything you've got. Don't believe their prices and quotes. Ask follow up questions and ask what's included.
Besvarelse fra RW Perio
Thank you for taking the time to leave your review, and please accept our apologies for the delay in responding.
We truly appreciate your kind comments about the quality of your treatment and are very pleased to hear that you were happy with the surgical outcome.
We are sorry to hear that you felt unclear about the overall costs involved in your care. We always aim to provide detailed written treatment plans outlining the surgical fees, and we also explain that ongoing maintenance appointments — such as hygiene visits, post-operative reviews, and annual periodontal reviews — are separate from the surgical procedure itself. These appointments are an important part of ensuring long-term stability and success following gum graft treatment.
It is never our intention for any patient to feel surprised by fees, and we take this feedback seriously. We will review how we communicate post-treatment and maintenance costs to ensure everything is as transparent and clearly outlined as possible from the outset.
Thank you again for your feedback — it helps us continue improving both our communication and patient experience.
Warning to Others - All Hype, Terrible Patient Experience
I had a highly disappointing experience with this clinic, and I feel compelled to warn others. My dentist referred me here for gum recession treatment, and the process has been nothing short of frustrating.
After initially phoning the clinic on September 26th, I provisionally booked an appointment for October 19th. However, I had made it clear that I needed to confirm with my new employer if my dental plan covered the consultation, when it kicks in and treatment costs. The clinic agreed to hold my spot until mid-October, which seemed reasonable at the time.
Shockingly, less than 24 hours later, on September 27th, I received a call from them, pressuring me to confirm the appointment because of "interest from others." I reiterated that I was not yet able to commit due to the reasons already explained, and they grudgingly agreed to wait until October 4th.
Then, on September 30th, I was contacted via WhatsApp, again pressuring me to confirm, with the clinic now setting a hard deadline for a same-day payment—completely disregarding the agreements we had previously made.
When I called to confirm on October 4th as planned, I was told that my appointment slot had already been given to someone else. The person I spoke to cited their "24-hour policy", ignoring our prior agreement(s) and making me feel like they cared more about filling their schedule than honoring their word.
I felt incredibly uncomfortable and frustrated with how they handled this, and it became clear that their focus was more on their own needs than on patient care. Needless to say, I found a different practice, where the service was far superior, and the staff genuinely cared about addressing my concerns and making me feel at ease.
Completely unprofessional service:
Don't make agreements you can't keep.
Treat patients with respect—we are not just a source of revenue.
Save yourself the stress and avoid this clinic and find somewhere that does great work and focuses on Patient experience.
Besvarelse fra RW Perio
Thank you for taking the time to share your feedback, and please accept our apologies for the delay in responding.
We are very sorry to hear that you felt frustrated by your experience with our booking process. That is certainly not the impression we wish to give, and we appreciate you raising your concerns.
As a specialist referral practice, appointment times are limited and often in high demand. To ensure fairness to all patients — particularly those waiting in discomfort — we operate a confirmation policy whereby provisional appointments must be secured within a specified timeframe. When appointments remain unconfirmed, our team may need to release them to other patients on our waiting list.
We understand that you were awaiting clarification regarding your dental plan, and we genuinely regret that the communication around deadlines and confirmation timelines left you feeling pressured. That was not our intention. Our team’s aim is to ensure clarity and manage availability responsibly, not to cause inconvenience.
We take feedback about patient experience very seriously and continually review our communication processes to ensure expectations are clearly outlined from the outset.
Although we are sorry that we did not have the opportunity to treat you, we wish you all the best with your ongoing dental care and are pleased to hear you were able to find a practice that met your needs.
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