Ordered two bronzers and one arrived broken. I raised this with the company who were very slow to respond but eventually sent a returns label, I never received a refund and they didn’t reply to any of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I absolutely love shopping at CC Hair and Beauty. The store is always clean, well organised, and fully stocked with a great variety of products. The fresh produce is excellent quality, and I can a... Se mere
Virksomheden har svaret
My ordered arrived so very carefully packaged which I appreciate. Dispatch was same day and I received my order within a few days. Love the extra touch of receiving an email thanking me for my purchas... Se mere
Virksomheden har svaret
Fantastic customer service from friendly helpful team. Called to check stock availability before placing my order in case the website wasn't up to date and found it to be spot on when they checked. It... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to CC Hair And Beauty, a cosmetic and beauty supply store located in Leeds, established in 1970. We have been proudly serving customers from the Chapeltown area for over 50 years. At CC Hair And Beauty, we offer a wide range of beauty products, including cosmetics, makeup, wigs, synthetic hair, and more. Our products are carefully curated to meet the needs of our diverse clientele, and we strive to provide the latest trends in the beauty industry. At CC Hair And Beauty, we are committed to providing our customers with exceptional service, quality products, and a comfortable and welcoming environment. We take pride in our long-standing reputation in the community and are dedicated to continuing to provide our customers with the highest level of satisfaction. Visit us today and experience the ultimate beauty destination in Leeds. Thank you for choosing [Your Company Name].
Kontaktoplysninger
119 Chapeltown Road, LS7 3DU, Leeds, Storbritannien
- orders@ccchairandbeauty.com
- www.cchairandbeauty.com
3,7
Middel
44 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Worst experience
Really bad experience. Placed an order the money was taken out of my bank. They then advised they have not received the payment. Then sent an email screenshot showing they have taken the payment. Then another 3 phonecalls for them to send this to their accounts department.still no refund yet.
4. september 2020
Uopfordret anmeldelse
Besvarelse fra CC Hair And Beauty Leeds
Dear Sam Khan,
Thank you for reaching out to us regarding your purchase. We apologize for any inconvenience you may have experienced.
After checking our order system, we were unable to find an order with your name. It is possible that you may have contacted the wrong company, or that there was a mistake in the information provided.
In order to assist you further, we would appreciate it if you could provide us with your order number or any other relevant information that would help us locate your order. This would allow us to quickly resolve any issues and provide you with the best possible service.
If you have any further concerns or questions, please do not hesitate to reach out to us at orders@cchairandbeauty.com and one of our customer service representatives will be more than happy to assist you.
Thank you for your understanding.
Sincerely,
Customer Service Representative
CC Hair and Beauty
Worst company ever!
Worst company ever!
This company still owes me just over £57 in goods ordered, and never received.
Instead I received an insulting email, repramanding me for enquiring after my goods, then silence.
If I could this company would not received any stars from me, but to write a review, one must rate the company.
Horrible company, horrible service!
20. august 2020
Uopfordret anmeldelse
Besvarelse fra CC Hair And Beauty Leeds
Dear valued customer,
We apologize for the inconvenience you have experienced with your recent order. We understand that not receiving goods that you have paid for can be frustrating and we are sorry that our previous communication may have been perceived as insulting.
After reviewing the chat logs, we have found that a refund was processed for your order. It usually takes 3-7 working days (depending on bank) for the refund to show up on your bank statement.
We apologize if this information was not communicated to you clearly and for any frustration this may have caused. We strive to provide the best possible service to our customers and we are sorry that we did not meet your expectations in this instance.
If you have any further concerns or questions, please do not hesitate to reach out to us at orders@cchairandbeauty.com and one of our customer service representatives will be more than happy to assist you.
Thank you for bringing this matter to our attention and we apologize again for any inconvenience caused.
Sincerely,
Customer Service Representative
CC Hair and Beauty
Dette er Trustpilot
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