Cats Protection Anmeldelser 

467
•
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

How do I get Cat's protection to get them to take me off their maling list. Our cat was recently hit by a car and died. Finding it differcult relieving mail asking me to sell raffle tickets. Can anyon... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

They used to be good, they used to care, they used to help, they used to actually act upon your report of a cat in need-THEY DON'T DO ANY OF THIS ANYMORE. They also kill FIV positive cats. An FIV posi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Staffordshire Cats Protection have been exceptional - after the recent passing of my 14 year old cat, I got in touch with the charity about adopting rescue kittens if they had any available. The proce... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Cats protection Harrow Weald. - oct 24 adoption / April 25 review written. 8 months ago we picked up our beautiful Eiofe ( now named Betsie) I cannot praise cats protection enough. From the moment... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Velgørenhedsorganisation

Oplysningerne kommer fra forskellige eksterne kilder

Cats Protection, the UK’s leading feline welfare charity, helps around 200,000 cats and kittens every year through its national network of over 250 volunteer-run branches and 32 adoption centres.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

467 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 89 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(467)

50 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great Organisation

I have written reviews before for cats protection but wanted to do so again. Shout out to Linda carly and teresa from the Three rivers & Watford branch of cats protection. They have been so amazing in helping me rehome my 14 cats ( dont worry people not rehoming all just most of them ) to help give my cats a better quality of life and going to good safe homes. Very easy to communicate with them and I must say the team I am dealing with not only professional but very empathetic and helpful. Really cant say enough good things about the cats protection members.

26. marts 2025
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Besvarelse fra Cats Protection

Thank you so much for taking the time to write such a wonderful review Kaleem, we will be sure to pass your lovely comments on to the whole team at Three Rivers & Watford Branch

Bedømt til 5 ud af 5 stjerner

Amazing Experience

We really wanted to rescue and heard so many good things about cats protection, and after adopting a cat from them (Benny) we can see what everyone was talking about friendly staff, very professional , organised , was very nice to see the cats without groups of people there , it’s good to have the appointment system , makes it a less stressful experience for the cats and the people viewing them.

Joe helped us find Benny , he is an asset to Cats protection , he made us feel very relaxed , answered all our questions and made sure we got the right cat.

Overall a really good experience that has made us very happy and Benny too.

16. marts 2025
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Besvarelse fra Cats Protection

We are so pleased that you have had such a positive experience adopting Benny from Cats Protection Paige, this is always lovely to hear, we will be sure to pass on your wonderful comments to Joe and everyone else in the team who has assisted you in the process, we are all so happy for you and for Benny and send our very best wishes.

Bedømt til 1 ud af 5 stjerner

Feral Neutering

They can't help with costs re neutering on a feral site, was advised to contact other rescues in the area! I thought they were here to help cats but they just pass the buck, meanwhile cats are multiplying.

21. marts 2025
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Besvarelse fra Cats Protection

We are sorry to hear you are not happy with your experience, Viv. If you get in touch via http://www.cats.org.uk/contact-cp we'd be more than happy to look into this for you.

Bedømt til 5 ud af 5 stjerner

Have dealt with CP on few occasions

Have dealt with CP on few occasions.
They do fantastic job and care for every cat in their care.
I have had 3 cats from them. They have always been there when I have had couple of strays wandering around. Taken them in and found homes.
All so caring.

15. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Thank you for your lovely review, Michele. Thank you for helping us make a better life for all cats!

Bedømt til 1 ud af 5 stjerner

Our cat bongo has been taken without…

Our cat bongo has been taken without our permission disgusting women and service do not trust them we will take this further how dare you this was in Southampton

10. marts 2025
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Besvarelse fra Cats Protection

Hello, we are sorry to hear you're not happy with your experience. If you get in touch via http://www.cats.org.uk/contact-cp we'd be more than happy to look into this for you

Bedømt til 5 ud af 5 stjerner

I can’t recommend enough

I can’t thank Yvonne, a Community Engagement Assistant from the L11 Community Engagement team at Cats Protection, enough for the incredible support she provided during such a critical time.

After taking in a stray cat, Chase, we reached out to Cats Protection for help with neutering. To our amazement, Yvonne called within an hour and arrived at our home soon after. Not only did she ensure Chase received everything he needed, but she also saved my dog’s life.

Maisie was gravely ill, and after our vet told us she wouldn’t survive the operation she desperately needed, we had lost hope. Thanks to Yvonne’s quick thinking and recommendation, we had a vet who could treat her. Without her advice, Maisie might not be here with us today.

Yvonne’s kindness, expertise, and genuine care went above and beyond. We will never be able to thank her enough for what she did. She is an absolute lifesaver, and we are forever grateful for her compassion and dedication.

If you ever need help with an animal, I highly recommend reaching out to Yvonne at Cats Protection—her commitment to their well-being is truly remarkable!

30. januar 2025
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Besvarelse fra Cats Protection

Thank you for taking the time to leave such a lovely review. We will be sure to pass your comments onto the relevant team!

Bedømt til 4 ud af 5 stjerner

National Cat Centre Chelwood Gate Adoption

We registered with this centre to adopt kittens after our cat of 17 year went over his rainbow bridge. My sons this time each wanted a kitten of their own.
I was rung back within a couple of days to run through the adoption form by Joe who gave the next steps and said they would be in contact as and when something suitable came up. Luckily for us a pair of kittens came up quickly and we went to meet them. the staff were very welcoming and allowed the boys enough time with the kittens (although they would have liked more). We decided to go ahead and adopt and were given information to take away so we could get prepared. The adoption forms themselves threw up some queries as the information didnt mirror what i had been told when we met the kittens the first time. However, I was able to get this clarified with Sally when we picked up the kittens, who are now settling in well to their new home. I've been able to get advice since we got them home as well which has been helpful.

1. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Hi there, thank you for your review. We are pleased to hear you had a positive adoption experience with us. We will be sure to pass on your comments to the United Kingdom Cat Centre.
Thank you for choosing to adopt through Cats Protection!

Bedømt til 5 ud af 5 stjerner

Amazing advice and support a phone call away

I recently called the main phone line of Cats Protection for some advice on rehoming or integrating a street cat. The lady I spoke to was incredibly helpful, patient with me as we went through both options in detail, and gave me lots of wonderful and practical advice throughout the conversation.

27. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Thank you for your review! I'm so glad the advice was helpful. I will pass on your kind words to the team!

Bedømt til 2 ud af 5 stjerner

A very sad time for me

I have volunteered for Chelwood gate and rehomed my beautiful Daphne,some years ago but no longer with us
I had a wonderful experience when I adopted her, the staff were amazing.
I have previously left glowing reviews.
I filled in adoption form today, had a phone call from, Paul, hope I got the
name right, it felt like an interrogation
I am disappointed, I am trying to rehome kittens, when time is right but as I have a 21 years young adult cat family member, who is very active and does not show or act his age, was told this would normally not be allowed because of his age.
I have consulted at length with my vet over this and she is fully supportive that a pair of kittens would be ideal, Ozzy can interact with them and when he has had enough they have each other.
But was told they would considerit it but' you will be put in a folder'
on a waiting list, lots of people want kittens.
I have been a dog warden and fostered many rescued cats and dogs with issues,as I explained and although I have an elderly cat he is in an really good condition, very agile and mobile, plays most of the day.
Really disappointed by Cat Protection's attitude, my vet is happy to act as a reference for me but, sadly I will be buying from a private buyer after that
experience, I have always rehomed and never brought from private buyers because of the all horror stories I have heard but I will have to take my chances.

28. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Dear Kerry, We’re really sorry to hear this is your experience. Every cat is an individual and we work hard to match cats/kittens with homes that would suit them – and vice versa! We don’t mean this to be prohibitive though. It is necessary for us to ask questions about other pets in the home, though in doing so, it doesn't mean you wouldn't be chosen as the adopter for the kittens. We’re always looking to improve our processes so please do feel free to tell us about your experience in detail at www.cats.org.uk/find-us/contact-us and we can look into it further.

Bedømt til 5 ud af 5 stjerner

We had a brilliant experience with cats…

We had a brilliant experience with cats protection- so lovely and helpful and our kitten was so well
Looked after before we got him

27. november 2024
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Hi Clare, thank you for your lovely review. We are so pleased to hear your kitten has found their forever home!

Bedømt til 2 ud af 5 stjerner

Poor


So, I've unfortunately had to give two of my cats up to York cats protection due to my financial situation which is already a heart breaking thing to come to and the manager of the place was quite rude. I understand I was a little late with passing one of the cats over (due to crash today traffic was bad) and I understand they're a charity that run on donations but the way this manager spoke to me was unprofessional and just disgusting. He asked me the usual line of if I'd like to donate I said unfortunately I can't and then continued to ask me if the person that dropped me off would be willing as they've taken two cats from me and it's costs money to keep them, I said unfortunately not today and then continues by saying well we do have an online link that you can donate to. I reluctantly took the slip out of being pressured into it and made me feel so horribly bad that I couldn't afford to donate nevermind keep my own cats due to money issues. I've been in the customer service industry for years and it's not acceptable to peer pressure people into doing something they can't do then them making you feel awful for not being able to. Then he continued by saying that he'd sent me an email with the same link (without asking my permission first)

5. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

I am so sorry you’ve been upset by your experience. Please get in touch with us at https://www.cats.org.uk/contact-cp with your story, and we will look into your complaint in more detail.

Bedømt til 1 ud af 5 stjerner

The CHARITY COMMISSION

The CHARITY COMMISSION governs Cats Protection, it is registered under the numbers 203644.
After reading the very bad reviews, I also decided not to give donations , even though I love cats very much. I would also like to suggest that people write their complaints to address given, (For reporting wrongdoing),not just to the Trustpilot. I think such charities do more harm than good.

3. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Hello, we are sorry to hear you're not happy with your experience. If you get in touch via http://www.cats.org.uk/contact-cp we'd be more than happy to look into this for you

Bedømt til 5 ud af 5 stjerner

Happy cats

We recently adopted 2 cats from Cats Protection in Northampton. With help from a lovely lady on the phone we found our beautiful Bella and Rosie. Very quick response although if you are
looking for kittens they do understably seem to get picked first. Please don't rule out older cats who need a home and are just as adorable! Thank you to Darren for fostering them for us.

1. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Hi Kerry, thank you for your lovely review & we are so pleased that Bella and Rosie have found their forever homes. We will be sure to pass on your comments to the team in Northampton. Thank you for helping us make a better life for all cats!

Bedømt til 5 ud af 5 stjerner

Cat Protction was very helpful.

I have had 6 beautiful kittens from Boston cat protection. They have all crossed the rainbow bridge now. They all lived to 16/17 years except for 2 who were 20 and 21 years. I have saved a few puss cats with Bostons help. I've got traps off of them and caught cats that needed medical treatment. CP took them straight to the vet. Excellent people.

23. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Dear Carole, thank you so much for taking the time to share this lovely feedback, we will be sure to pass this on!

Bedømt til 1 ud af 5 stjerner

These people don't respond to the…

These people don't respond to the requested online applications,but decided instead to put the cat we were interested in as " reserved", three days after our application! And even though we are an adult only household who raised two lovely cats to 18 years old,they both had been from terrible homes and were traumatised but slowly became the lovely,gentle animals they really were after years of love and patience from us,yet we STILL were not good enough for CP. Am beginning to wonder if they really have any cats or the whole set up is just a scam for money,with random pictures of cats taken from magazines! Will be going elsewhere

10. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

We’re really sorry to hear this is your experience. Every cat is an individual and we work hard to match cats with homes that would suit them – and vice versa! We don’t mean this to be prohibitive though. Do get in touch with your local Cats Protection to discuss your individual circumstances and they’d be more than happy to suggest cats that would suit you perfectly: https://www.cats.org.uk/find-us 

Bedømt til 1 ud af 5 stjerner

Give pepper and ginger back to their…

Give pepper and ginger back to their rightful owner !!! Mersey side cat protection have separated them it’s heart breaking and won’t give them back !!! It’s theft

8. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

To maintain confidentiality, it would be inappropriate for us to publicly discuss individual cases. If you have further enquiries about our policies, please contact us using the methods available here: https://www.cats.org.uk/find-us/contact-us. 

Bedømt til 1 ud af 5 stjerner

Poor interpersonal skills

Only one of their staff has been “nice” the rest have been snotty jobsworths. I volunteered but withdrew because the management culture is poor, even during an interview the line manager failed to make eye contact just wrote notes leaving the questions to someone else. I have worked with other animals charities happily for over 20 years, but cats protection culture is unbearable.

4. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Hi, I am sorry to hear you're not happy with your experience. If you get in touch via http://www.cats.org.uk/contact-cp we'd be more than happy to investigate this for you.

Bedømt til 5 ud af 5 stjerner

I have had 3 cats from cats protection…

I have had 3 cats from cats protection in st Helen’s. 1st 12 years ago and most recent 2020 at the start of the pandemic. We have had a brilliant experience every time. My daughter always went for the older or imperfect cats. Everyone special and a great addition to our family.
Can’t praise the center enough

31. december 2024
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Hello, thank you for taking the time to tell us of your positive experience adopting from our Merseyside Cat Centre in St Helens. Our team of staff and volunteers will be delighted to learn of your valued review. Thank you for adopting from Cats Protection.

Bedømt til 1 ud af 5 stjerner

No more donations…

I've donated every month for years and am now cancelling it due to the abysmal response of my local CPL. I've always had rescue cats over the years but am peed off with the rude, arrogant, patronizing attitude of the volunteers who forget that they are a charity and putting supporters off!!

31. december 2024
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Thank you for contacting us today, we do really value any feedback from our customers and we always take it seriously. If you wish to make a formal complaint please email our complaints team.
customercomplaints@cats.org.uk Or if you get in touch via http://www.cats.org.uk/contact-cp we'd be more than happy to look into this for you.

Bedømt til 5 ud af 5 stjerner

Well done Glasgow cats protection

We were looking for a new young cat and got a phonecall re a kitten , Evelyn at cats protection Glasgow was amazing and so friendly ,the adoption was easy and straightforward and chewie has been happily living with us for almost 2 years ago 💕

26. december 2024
Uopfordret anmeldelse
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Besvarelse fra Cats Protection

Hi Laura, thank you for your lovely review. We are so pleased Chewie has settled in well to his forever home! We will be sure to pass on your feedback to the team at the Scotland Cat Centre.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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