Service was excellent, both in ordering and in follow-up telephone and email conversations. Product too is first class. They were let down by DPD , their delivery company, who for some unexplained rea... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Se mere
Virksomheden har svaret
The products are lovely when not damaged. However, two of the three products came damaged due to poor packaging, this was dealt with but we then had to redo the ceramic part of the tap ourselves, whic... Se mere
Virksomheden har svaret
The Cast Iron Bath Co were a great Co to deal with. Helpful, courteous, delivered on time and we love our cast iron bath with its gorgeous brass fittings. Would highly recommend them to other buyers.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Cast Iron Bath Company
Skrevet af virksomheden
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Kontaktoplysninger
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Storbritannien
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Fremragende
574 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent coms from start to finish
Excellent coms from start to finish. Always a pleasure to deal with this company.
6. august 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Communication and delivery were fine
Communication and delivery were fine. The item ordered was a enamel bath plug with the cast iron bath company branding which looked nice and well made. However it was too small for the bath waste by a tiny margin so water was draining while the plug was in place. A plug that doesnt stop water passing is not really what you would call fit for purpose. For reference the old bath plug and a spare i had both fit so it's not an unusual sized waste. The rubber o ring on the plug needs to be thicker. Contracted the seller about this issue but got no reply so I now have an attractive looking plug that isnt functional
28. juli 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for your feedback. We are very sorry to hear the plug wasn’t suitable. We have checked and we cannot find an email regarding this issue. Please contact us directly and we will be happy to assist.
Fantastic products
Fantastic products, great customer service and speedy delivery...what more could you want?!
31. juli 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Cast Iron Slipper Bath
I have just received delivery of my stunningly beautiful cast iron slipper bath. Perfectly finished in gleaming white enamel and a royal blue exterior.
Carefully crated which ensured a damage free transit.
Reasonably priced in consideration of the quality of the product.
29. juli 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great service as always from The Cast…
Great service as always from The Cast Iron Bath Company. Bought our cast iron bath from them back in 2015 for our Reno and then another in 2018 for another house. Had an issue with some taps and the replacement cartridges arrived next day.
29. juli 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
I am delighted with the bath
I am delighted with the bath - I placed the order and chose a bespoke colour from Farrow and Ball. The bath was delivered within the expected time frame . The bath and accessories arrived well wrapped and in good condition . Having been fitted it now looks fabulous in position and even better has now been used. It is a beautiful quality caste iron bath and looks fabulous . Well done and thank you. A happy customer !
28. juli 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Gorgeous Basin, Great Customer Service
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options.
I ended up buying the Josef sink (seconds) in charcoal and it really is beautiful, solid and good quality feeling. Excited to fit it! Thanks 🙏🏽
22. juli 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Zoe in the customer service team
Zoe in the customer service team. Received prompt replies to our questions and couldn’t be more helpful
That level of customer service puts your faith in the company you are purchasing from so felt reassured.
25. juni 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and customer service you received from Zoe and the team. We really appreciate you taking the time to leave your positive feedback!
High quality products with customer service to match.
I wish I could split the 5 stars into two:
Firstly the product is beautiful, well designed and well crafted, and also so solid even our very discerning plumber was impressed! 5*
More importantly the customer service is just brilliant, the team are really informative, quick to respond and support you through the purchase journey. You get real responses from real people which is such a treat! 5*
24. juni 2026
Besvarelse fra The Cast Iron Bath Company
Hello Danielle, Thank you for taking the time to leave a review of the products and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great delivery on time and well packaged
24. juni 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review. We really appreciate you taking the time to leave your positive feedback!
Straightforward delivery and product as…
Straightforward delivery and product as described
26. juni 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the product and customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
It took 8 weeks to deliver something…
It took 8 weeks to deliver something that was promised in 4. No communication/explanation, and it was me that chased it.
23. juni 2026
Besvarelse fra The Cast Iron Bath Company
We would like to sincerely apologise for the delay with your order.
Unfortunately, the item was received later than expected from one of our external suppliers. While this contributed to the delay, we fully acknowledge that we should have kept you informed throughout the process. We appreciate how frustrating the lack of communication must have been.
This falls well below the standard of service we strive to provide, and we are genuinely sorry for both the delay and our oversight in keeping you updated.
Please accept our sincere apologies for the inconvenience caused, and thank you for your patience and understanding.
Fantastic service from The Cast Iron…
Fantastic service from The Cast Iron Bath Company. A small issue was handled promptly and without any fuss. Couldn’t ask for better support!
22. juni 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Everyone I dealt with particularly…
Everyone I dealt with particularly Becca were very helpful.
18. juni 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from Becca and the team. We really appreciate you taking the time to leave your positive feedback!
Zoe has been endlessly patient and so helpful
It's been such a pleasure working with Zoe to help my client get exactly what you want. She had been endlessly patient with me and my numerous emails and helped me get exactly what my client wanted. Thanks so much, I'll be back again soon!
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from Zoe and the team. We really appreciate you taking the time to leave your positive feedback!
Tamar toilet seat
Tamar toilet seat. Nice seat, let down by the cheap plastic screws and bolts holding it to the toilet. Both bolts have become threaded after 1 year, so it moves around.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Cast Iron Bath Company
Thank you for your feedback. We are pleased to hear you like the Tamar toilet seat, but we are sorry to hear the fixings have caused an issue.
Please feel free to contact our customer service team with your order details and, if possible, a photo of the fixings, and we will be happy to look into advising on the best solution for you.
Exceptional customer service
Exceptional customer service - a wonderful experience from start to finish.
2. juni 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
The customer service is exceptional…
The customer service is exceptional with excellent advice and assistance. I would not go anywhere else.
22. maj 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the customer service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.