I know you're loans are expensive but when fund's are required quickly I really don't think cash converters can be beaten the staff were very friendly and helpful and left me feeling like they wanted... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain! I believe I was dealing with Sean over email,... Se mere
Virksomheden har svaret
From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... Se mere
Virksomheden har svaret
Talking with the staff from the beginning to the end was so smooth no hiccups. Everything was straightforward from the time I reach out to them. And they will go out of their way to make sure everythi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.
Kontaktoplysninger
Level 11, 141 St Georges Terrace, 6000, Perth, Australien
- +61 (0) 8 9221 9111
- General.Enquiries@cashconverters.com
- www.cashconverters.com.au
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very knowledgeable staff member in…
Very knowledgeable staff member in Kristie, very helpful, very glad to have had her serve me. Could not speak more highly of her. Please give her my thanks.
11. maj 2026
Besvarelse fra Cash Converters Australia
Thank you Daniel for your kind feedback about our Personal Finance team. We're glad you found them helpful and knowledgeable, we'll pass the message along!
- Cash Converters Australia
The app doesn’t work at all
The app doesn’t work at all, won’t let me sign in, when I request to change password it doesn’t send me a email
4. maj 2026
Besvarelse fra Cash Converters Australia
Hi Nathanial, thank you for taking the time to share your feedback. We’re sorry to hear you’ve had trouble logging in. Our Personal Finance team can help get this sorted for you, so please reach out to them directly via our form (https://www.cashconverters.com.au/about/contact-us-now) or call us on 13 22 74 and they’ll be happy to assist. We’ve also passed your feedback on to our My Loans App team so they’re aware and can review this further.
Thanks again for letting us know, and we appreciate you raising this with us.
– Cash Converters Australia
This service is so reliable and helpful…
This service is so reliable and helpful it will help me a lot in reason time of distress so yeah they so makes me comfortable
25. august 2025
Besvarelse fra Cash Converters Australia
Hi Palota, thank you for the kind feedback! We’re glad to hear our team made you feel comfortable and could assist you.
- Cash Converters Australia
Cash converters has gone sour
Cash converters has gone sour. With the hardships of today trying to keep up with 35% interest is a bit pathetic.
If you have a few things on loan good luck trying to keep up with their pathetic interest.
Try and avoid cash converters it's not worth it.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Cash Converters Australia
Hi AJ, thank you for your feedback around our pawnbroking interest rates. It seems you have already posted about this a few days ago. As explained earlier, we’re committed to transparency—there are no hidden costs, and everything is outlined clearly before you commit. If you’d like to go over your pawnbroking loan details, feel free to reach out to your store where your items are pawned.
- Cash Converters Australia
Besvarelse fra Cash Converters Australia
Hi Wayne, thank you for your positive feedback!
- Cash Converters Australia
Quick and easy to apply
Quick and easy to apply, response within hours. Been using cash converters for years when the unexpected expenses pop up!
5. maj 2026
Besvarelse fra Cash Converters Australia
Thank you for your feedback Shayanne, we're glad you found the application process quick and easy!
- Cash Converters Australia
These guys are so helpful
These guys are so helpful. When you need extra cash for an unexpected purchase, the staff here were ready to explain all the options available.
28. april 2026
Besvarelse fra Cash Converters Australia
Hi Ella, thank you for the kind feedback. We're glad our team could help you, we’ll pass the message along!
- Cash Converters Australia
Besvarelse fra Cash Converters Australia
Thank you Simon, we're glad we could assist you!
- Cash Converters Australia
Besvarelse fra Cash Converters Australia
Thank you for your feedback Michelle, we're glad you found the process easy!
- Cash Converters Australia
Besvarelse fra Cash Converters Australia
Hi Matthew, thank you for the kind feedback. We're glad we could assist you!
- Cash Converters Australia
Thank you cash converters I have been…
Thank you cash converters I have been with you since 2022.
I would not go anywhere else. Your company and friendly, professional staff members has always helped me financially when in need.
And once again , cashies, has come through with proficiency and a helping hand.
I have suggested to a few people that cash converters may help .
Thank you
Sincerely
Abigail
29. april 2026
Besvarelse fra Cash Converters Australia
Thank you Abbigail for your kind feedback and loyalty over the years! We're glad to hear the team have been able to assist you over the years. – Cash Converters Australia
Terrific helpfulness of staff.
28. april 2026
Besvarelse fra Cash Converters Australia
Thank you for your positive feedback Peter!
- Cash Converters Australia
The staff at Mt Gravatt was awesome and…
The staff at Mt Gravatt was awesome and very helpful as well as friendly.Couldn’t have asked for a great service and help with my application.
17. april 2026
Besvarelse fra Cash Converters Australia
Thank you Joules for your kind feedback about our Mt Gravatt Personal Finance team. We're glad you found them helpful and friendly, we'll pass the message along!
- Cash Converters Australia
Besvarelse fra Cash Converters Australia
Thank you for your feedback Ian, we're glad you found the process easy!
- Cash Converters Australia
Good service and great customer care 👌🏻
20. april 2026
Besvarelse fra Cash Converters Australia
Hi Ava, thank you for the kind feedback! We’re glad to hear our team made you feel welcome and could assist you.
- Cash Converters Australia
Great service
20. april 2026
Besvarelse fra Cash Converters Australia
Thank you for your positive feedback Nigel!
- Cash Converters Australia
Love that I was able to get another…
Love that I was able to get another loan, friendly staff and very helpful
20. april 2026
Besvarelse fra Cash Converters Australia
Hi Stengel, thank you for your feedback. We’re glad to hear the service was good. If you ever need to chat with our team about your options, you can reach us on 13 22 74 or through our contact form: https://www.cashconverters.com.au/about/contact-us-now.
- Cash Converters Australia
Besvarelse fra Cash Converters Australia
Thank you for your feedback Stuart, we're glad you found the process quick!
- Cash Converters Australia
I have gave only 3 stars
I have gave only 3 stars, this is due to a great experience everytime i have used their services, however since the change in admin & digital platforms being upgraded... all i can say is the incompetence is grand and utterly makes zero sense on applications at times relating to loans...
As an example I'm currently paying off a small loan, as mentioned before I have used the service many times over the years with no issue... but now?
I'm told I can't afford to payback a $200 loan??? Even though said lone would be added to my current loan and my payments would not change at all...
And I mean honestly, $200??? Can't afford it? I make close to 4k a month..
Fix your service before you loose loyal long standing customers...
This will be my last time using your service ever otherwise.
26. april 2026
Uopfordret anmeldelse
Besvarelse fra Cash Converters Australia
Hi Michael, we’re sorry to hear you felt you didn’t get enough help.
We always want to try and find the best solution for our customers, and as a responsible lender, we assess each application based on individual circumstances to make sure the loan is suitable and manageable.
We now offer the Cashies Loan, which is a line of credit that lets approved customers access funds up to their approved credit limit. We no longer offer our previous fixed-term small loan products.
If you’d like us to look into your application and understand what happened, please get in touch so we can collect the details we need and address your concerns directly. You can call us on 13 22 74 or fill in our online form here: https://www.cashconverters.com.au/about/contact-us-now
– Cash Converters Australia
Besvarelse fra Cash Converters Australia
Thank you Sarah, we're glad we could assist you!
- Cash Converters Australia
Dette er Trustpilot
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