Nicola who dealt with my initial query regarding laminate flooring was great. She listened to what I wanted. Advised me on best options . She took me through options and prices. She didn’t rush any de... Se mere
Virksomheden har svaret
Bridgend Retail Park, Waterton Industrial Estate, CF31 3TN Bridgend, Mid Glamorgan, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Nicola who dealt with my initial query regarding laminate flooring was great. She listened to what I wanted. Advised me on best options . She took me through options and prices. She didn’t rush any de... Se mere
Virksomheden har svaret
Amazing service from online arranging for someone to come out and take measurements to choosing my carpet and going in store to arrange everything. In spite of what’s going on in the press/ finances,... Se mere
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Visited twice this week and Nicola was helpful, patient and so kind- I had just come out of hospital and she gave us plenty of time and help without being pushy or trying to make a sale - she had the... Se mere
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As a person who suffers with anxiety, I wasn't sure on how I would feel. They were amazing, they made me feel at ease, I didn't feel the need to shut myself away. They talked to me from start to finis... Se mere
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Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Bridgend Retail Park, Waterton Industrial Estate, CF31 3TN, Bridgend, Mid Glamorgan, Storbritannien
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Amazing service from online arranging for someone to come out and take measurements to choosing my carpet and going in store to arrange everything. In spite of what’s going on in the press/ finances, I trust a market leader like Carpetright.

Besvarelse fra Carpetright Limited - Bridgend
The staff were very friendly and helpful and sorted everything out efficiently at times convenient for my mother.

Besvarelse fra Carpetright Limited - Bridgend
Nicola who dealt with my initial query regarding laminate flooring was great. She listened to what I wanted. Advised me on best options . She took me through options and prices. She didn’t rush any decision or push for a sale. She then took my order sorted everything. Such a refreshing feeling being dealt with in such a professional and friendly way. Credit to carpet right on your staff

Besvarelse fra Carpetright Limited - Bridgend
Incredible service and people. Really helpful great value and fast service delivery. I would not hesitate to recommend them and for certain will visit them again.

Besvarelse fra Carpetright Limited - Bridgend
Visited twice this week and Nicola was helpful, patient and so kind- I had just come out of hospital and she gave us plenty of time and help without being pushy or trying to make a sale - she had the balance just right.
She gave us some really useful advice on how to match the carpet to our wallpaper and orderd some free samples for us to try at home. Thank you

Besvarelse fra Carpetright Limited - Bridgend
Served by Nicola in store. Very friendly and helpful. Gareth visited next day to measure and quote. He was extremely helpful, honest and professional.

Besvarelse fra Carpetright Limited - Bridgend
She was very friendly and pleasant to do business with thank you very much

Besvarelse fra Carpetright Limited - Bridgend
Friendly helpfull staff in the store, the person that measured and the carpet fitter were professional and very good ,we are extremely pleased with the results . Thankyou

Besvarelse fra Carpetright Limited - Bridgend
I’ve had an on going complaint with carpet right for some time and can’t seem to get a response from anyone in customer service. The store manager wasn’t helpful in the slightest in the right place and told me to go to customer service which is obviously just an easy way to pass the buck and continue to waste the customers time. The communication has been completely shocking from day one. Still left without a resolution to my issue or even a reply which is the bare minimum. I would advise everyone to shop local when it comes to buying carpet and flooring yes it may be a bit more expensive but it would be worth it for the customer service and care you would get unlike this company that just continue to ignore all emails.

Besvarelse fra Carpetright Limited - Bridgend
Excellent service easy to choose the right carpet when you have all the samples in your home and good advice re cats in the house too

Besvarelse fra Carpetright Limited - Bridgend
I could less than 1 I would.
Laminate floor fitted. Gaps start opening up in floor. Fitter reviews and says it is a manufacturing issue. Remove trim and send Carpetright a video as requested. Carpetright say it is a fitting issue.
Clearly there is a dispute between fitter and manufacturer. Carpetright's response? Manufacturer must be right (no one from Carpetright nor manufacturer has seen the floor), and nothing else they can do. Complaint closed.
My only option is to self-fund an independent inspection.
Do not spend any money with this company.
@carpetright - please don't comment saying that you can see that there is a complaint ongoing, because there isn't - you closed it

Besvarelse fra Carpetright Limited - Bridgend
Great advice given by the staff especially on the types of carpet, what is best for pets, what underlay to go on stairs and why, patience from the team, understanding what we wanted and where to save and available discounts. Hopefully the fitting will be just as great.

Besvarelse fra Carpetright Limited - Bridgend
Evertything from the customer services to the inspection of the property to measure the space. I cannot fault the service we received and we look forward to the carpet being fitted

Besvarelse fra Carpetright Limited - Bridgend
staff more than happy to help, quick and easy to give us a quote once we selected what we wanted, even came out to measure for free to make sure the quote given in store was accurate. Much better price than we had expected too.

Besvarelse fra Carpetright Limited - Bridgend
Easily found what I was looking for.Tiles ordered and the shop phoned when ready for pick-up.All very straightforward.Will shop there again.

Besvarelse fra Carpetright Limited - Bridgend
The manager and young lady who served us were extremely helpful. They went out of their way to make sure that our needs were met in buying the carpet we wanted.

Besvarelse fra Carpetright Limited - Bridgend
Advice on wear and tear with regards to area being carpeted and no pressure to spend more and also shown other similar price ranges. Very polite and very quick without rushing us. Plenty of time and they did not pounce on us when we entered the shop which made the experience more relaxed.

Besvarelse fra Carpetright Limited - Bridgend
Nicola was extremely helpful. Patient and happy to explain anything we needed. Thank you

Besvarelse fra Carpetright Limited - Bridgend
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