Staff were friendly and informative. The member of staff that eealt with me was extremely helpful in advising what was the best kind of flooring I should ve looking at as the one I was looking at woul... Se mere
Virksomheden har svaret
Lokation
Skift lokationKittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We, my and sister were only in the store ten minutes before the sales person Eion approached us and asked what we were looking for. The advice he offered us after hearing what we wanted completely cha... Se mere
Virksomheden har svaret
Vicky in the Bath store was really helpful in providing options for our new carpets. She listened to what we were after and let us choose from the available samples in the showroom. We were then show... Se mere
Virksomheden har svaret
Fantastic service from the Berryden- Aberdeen store. Brandon and Ryan were standout with their customer service. The whole team was very attentive, matched all the needs I had and bent over and backwa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Kontaktoplysninger
Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire, Storbritannien
4,4
Fremragende
220 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I thought it was just me but apparently…
I thought it was just me but apparently they are indeed a rip off and refund takes forever!!
14. marts 2025
Uopfordret anmeldelse
Friendly and helpful staff
Assisted by a friendly and helpful team at Kittybrewster. Managed to organise a fitting at short notice when I was let down by another Company
18. juli 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Marion,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
great service and advice all round
10. juli 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Iain,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Carpetright, the best centre for carpets
Found that the staff at Kittybrewster very polite and highly professional. They are a credit to Carpetright.
12. juli 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi William,
Pleased to hear about the polite and professional service you have had.
Thank you for your review.
Regards
Dean
Never Again
ordered laminated flooring with underlay and trim decided to collect to save delivery charge collected laminate from shop told to travel else where to collect the trim un believable. One week later went back for another pack of laminate and roll of underlay got the laminate from shop and told to travel again for the underlay went to pay cash can not do that card only paid by card can not get a receipt printer not working will phone warehouse to let them know you are coming eventualy got there man at warehouse asks for receipt do not have one shop said they would phone .No one has phoned here after a long conversation persuaded him to give us the underlay .Now once this flooring is layed will be putting in a new stair carpet and i wiil in no way be buying from this company do not buy here unless you like driving from one end of town to the other to get your order complete do not know what happens if you only deal in cash
11. juli 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Ronald,
I am sorry to hear about the experience you have had.
We will investigate to make sure things are put right.
Regards
Dean
Great service at better prices than the…
Great service at better prices than the competition.
7. juli 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Paul,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
The assistant who helped me was very…
The assistant who helped me was very friendly &, well, helpful. I was in need of 2 large rugs &, after checking with other branches, found a second one for me. And arranged for both to be delivered to my address. So, it all got resolved/worked out to my satisfaction.
6. juli 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Sheila,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Appalling
Appalling. No emails or communication. Orders messed up. No carpet to the length we need however they take the order. Take the payment. I call and email constantly and nobody responds. Emily and Rory at Reigate branch are unhelpful. I hope that nobody uses this company.
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Aberdeen
Hi Andrew,
I am sorry to hear about the experience you have had.
Please email the details to customer.service@carpetright.co.uk so we can investigate.
Regards
Dean
It was very good . The girls we had dealing with us were excellent
It was a really good experience. The girl that dealt with us was so friendly and very helpful . Overall excellent
29. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Elaine,
Pleased to hear about the good experience you have had.
Thank you for your review.
Regards
Dean
The sales attendance was exceptional in…
The sales attendance was exceptional in her ability to hear and understand our needs.
24. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Emmanuel,
Pleased to hear about the exceptional service you have had.
Thank you for your review.
Regards
Dean
a few errors but got there in the end
23. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Richard,
Thank you for your feedback about the experience you have had.
Regards
Dean
Besvarelse fra Carpetright Limited - Aberdeen
Hi William,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
walked in and managed to get what I…
walked in and managed to get what I wanted off the roll. The company will uplift the old and lay the new.
18. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Michael,
Pleased to hear you found what you ere looking for and the good service.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Aberdeen
Hi Ionut,
Pleased to hear about the nice service you have had.
Thank you for your review.
Regards
Dean
The carpet we wanted wasn’t enough in…
The carpet we wanted wasn’t enough in the Aberdeen branch so a role at the Dundee branch was held for a week until the measuring had taken place …. Excellent customer car by the manager in the kittybrewster store in Aberdeen
16. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Stephan,
Very pleased to hear about the excellent service you have had from the team.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Aberdeen
Hi Jan,
Pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean
Lydia was very helpful & friendly so…
Lydia was very helpful & friendly so that to me speaks volumes
12. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Michelle,
Pleased to hear about the helpful and friendly service you have had from Lydia.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Aberdeen
Hi Norman,
Pleased to hear about the helpful and pleasant service you have had.
Thank you for your review.
Regards
Dean
Lydia was very helpful when we first…
Lydia was very helpful when we first visited the store and arranged the fitter to come and measure when we went back to pick our carpet she was so helpful and there was no pressure put on us
12. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi Barbara,
Pleased to hear about the helpful service you have had from Lydia.
Thank you for your review.
Regards
Dean
Good ok notbad
5. juni 2024
Besvarelse fra Carpetright Limited - Aberdeen
Hi,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.